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Customer Ratings & Reviews

$599.99
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 898 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing display of Atmos

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired this with the SW3 subwoofer and rear speakers and I love it. It sounds like there speakers surrounding the entire room. Sounds bounce off the ceiling and items zip by your ear, it truly is remarkable. It’s a small room, not sure how this would sound with higher ceilings, but for my purposes, the entire set sounds fantastic. Atmos is such a cool technology, I look forward to seeing it get utilized more in the future.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NovelBadger,

      Amazing! We're glad that you are enjoying the sound quality and Atmos support of the soundbar. You also made the right choice in adding the optional Sony SA-RS3S rear speakers and SA-SW3 subwoofer.

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several Sound Bars to go with my new 75” Sony XL93 Bravia. I could have gone cheaper … but the sound was just average. I could have gone more expensive, but the difference just did not up the game enough to justify the additional dollars. I have an amazing system for watching movies and sports!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RandyA, Thanks for this amazing review of your HT-A5000! Choosing this soundbar will definitely be worth it! We're so pleased to hear you are very satisfied with your purchase and this soundbar complements well with your new X93L Mini LED 4K TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for purchasing the X93L, HT-A5000 and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great soundbar could be used solo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounbar is loud and i didn't notice any distortion playing music at volume level 100. With the sound field mode on the sound seems fill the room more robustly. With the sound field off it sound more flat but why would anyone turn if off when it sounds so amazing with it on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fuego84,

      That's great! We're glad to hear that you like the sound quality of the soundbar for your room. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound-bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I like the overall sound produced with SW3 subwoofer, I would say it provides a decent movie experience. Cons: Mids are not good, need to crank up the volume much higher to get clear voices when watching movies. Overall it gives a better home theater experience to someone who had been using basic 5-6 years old sound-bar system but nowhere close to traditional 2.1 or 3.1 HT system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamRVA,

      Thank you for the review and we're glad you like the sound quality of the soundbar for your movie experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best soundbar for apartments

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently welcomed the Sony HT-A5000 Dolby Atmos Smart Soundbar into my home, and it has truly redefined my audio experience. This sleek and powerful soundbar seamlessly blends innovation with exceptional sound quality, creating a cinematic atmosphere in my living space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Itachi102938,

      That's very nice to hear! We're happy that you like the sound quality of your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this soundbar. Quality at a fair price. This was set up for me by a Best Buy Technician, who did a great job. Now I'm aware Best Buy comes to Morristown I will be doing any tech business with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AMBZ,

      Awesome! We're glad to hear that you're happy with your new soundbar. It's good to know that you had a great experience with our customer service. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired up with the 300W subwoofer, the sound bar is able to fill our 400sqft living room with ease. When used with our Sony TV for the center chanel sound, we honestly prefer watching at home versus going to the theater. Truly the only better experience is IMAX.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi XXXX,

      That's great! We're glad to hear that you appreciate the home theater like sound quality of the soundbar for your living room. Thank you for choosing Sony and have a great day!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Addition to Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this sound bar for a 65” Sony Mini-LED TV. It works seamlessly and very much upgrades the sound. The bar fits perfectly under the tv set. Did not purchase the additional speakers and really don’t feel like they are necessary.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FabioC,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony soundbar for your TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strong home theater system, but beware if you don'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong home theater sound. If you have a Sony TV then purchase with confidence. I deducted a star because it is not perfectly interoperable with non-Sony TVs such as the LG C3, which I have. If that is a concern, be sure to research the interoperability details.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,

      Thank you for the purchase! We're glad to hear that you like the Sony soundbar. We're sorry to hear what happened, we're more than happy to help you out with your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds great easy to install easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosinaK,

      Awesome! We're thrilled that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    SoundBar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Not hard to set up. Works great with the tv we purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CRuss, We are glad that you like the sound quality of your new Sony soundbar and it works great with your TV. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound easy hook up open box works like new..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junebug,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best you can get for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged samsung soundbar for this and its a day and night. Much better quality and better sound performance. Very happy with this soundbar. I would recommend getting the wireless Sony 300watt subwoofer. It just adds to the quality. Sounds amazing for the price

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VasylR,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality and price point of the Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Captivating!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is good! Great with center channel dialog and the sound stage is captivating!! I been recently having sync issues with the audio when listening to cable and some YouTube channels which hopefully can be resolved but over all I'm enjoying this soundbar especially when watching bluray or 4k dobly atmos movies, this is where this soundbar shines!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamie, Thank you for the amazing review! We're glad you like the audio vocal clarity and immersive sound experience of your Sony HTA5000 soundbar. If there is an audio delay or syncing issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381273.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use syncs right with the sony tv. Makes everything come alive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesom, We are thrilled to hear that! With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really amazing soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this soundbar set up. I bought a Sony subwoofer with it and they paired perfectly to my Bravia. I live in an apartment and it does a great job at providing an immersive home theater experience without upsetting the neighbors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hiya,

      Awesome! We're glad to hear that you like the soundbar for your Sony TV. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S) We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and was easy to set up. Easily adjustable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynneB, We're glad to hear that you are happy with this HT-A5000 5.1.2 Channel Soundbar. The HT-A5000 has 5.1.2 channels: Two up-firing speakers for overhead sound, two beam tweeters and three front speakers for wider surround, plus a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research but I'm happy I purchased the Sony HT-A5000. Although I will add rear speakers later, when combined with the SA-SW3-200W sub woofer, I have way more bass than I need. It fills the room with sound. My living room is approximately 20x24 with a vaulted ceiling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi paconurmi, You've made an excellent choice! We're so glad to hear you appreciate the room-filling sound of your new Sony HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound bar . High price .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . Price is up there . Needs more adjustments . Was surprised there was no equalizer . Needs the sub and rear speakers for the best sound . The center channel sync with a Bravia TV is awesome . Clear voice without drowning out the rest of the surround .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardW,
      Great! Thank you for your purchase and for providing your honest review. We're glad that you like the sound quality of your Sony HT-A5000 Dolby Atmos Smart Soundbar. Adding up a subwoofer and a rear speaker will definitely put you on a higher note. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Easy to use. Clear audio. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phantom,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US