Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$599.99
Save $400
Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 898 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Won’t Regret Legit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, just wow, if they didn’t tell me about this sound bar I would’ve walked out thinking I was complete. Listen this joint here is amazing you wanna talk about going to the movie theaters? Skip all that, stay at home for movies and stream off of networks such as Prime or Hulu, Netflix etc.. you will be blown away with this. Thank you BestBuy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi edbo,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent soundbar for newer Sony tvs.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar. Great room correction features, high resolution audio performance, links well with newer Sony tvs, upfiring speakers are really good if you are in a smaller room. It’s very good when it’s a stand alone soundbar but linking it up with a subwoofer takes it up a notch and lands it in the excellent category.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sleisz,

      Awesome! We're thrilled that you are enjoying the sound quality of the soundbar and how it works well with your home entertainment setup. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Mysoundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy install love my Sony Sound Bar. Installers were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryantssoundbar,

      Great! We're glad that you like the sound quality of the soundbar and everything was handled professionally. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Love it! Easy install easy to use recomended

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DaddyDex,

      Awesome! We're glad to hear you love your Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not going to get the sound bar, but the salesperson explained to us the difference it would make and how it worked. We are so glad we purchsed it. It makes everything sound like you are right there. Crisp, clear sound. Love it,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RalphP, Thank you for sharing such an excellent shopping experience. It's amazing to hear your purchase went well and you appreciate the outstanding sound quality of this HT-A5000 soundbar. Glad everything has been taken care of. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good soundbar and great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for a smaller 13x23 room. Nice little bar. Have the Hta7000 in a 24x24 sunroom and i don't think the 5000 is enough but i love the capability and sound quality when paired with the sw3 sub and rs3 rears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MatthewO,

      Thank you for the purchase! We're glad to hear that you love the sound quality and value of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar - Mr D.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addittion to my Sony a95k TV. My wife complained about not earing voices on most tv shows. Once I plugged in this bad boy no more compliants. I might expand with the remote speakers in a bit...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD,

      Thank you for the purchase! We're glad to hear that you like the soundbar for your television. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    two old people in Michigan

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds Fantastic. Great base. Can't wait to turn it up past 50 % in about 3 months. They said to break it in it is best not to go past 50% very often, so the speaker can get used to the vibration. I like to watch my movies like I am at the theater.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Neicy, Thank you for purchasing the HT-A5000 with Dolby Atmos and DTS:X. We're so glad how much you are enjoying the incredible, immersive audio and you feel like you are in a movie theater. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Impressive

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually not one for sound bars, but this alone has really good sound. Will be adding rear speakers and subwoofer in the near future to get the full Dolby Atmos package!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jc83,

      That's great! We're happy to hear that you like your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    No regerts

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. I splurged a little with this to go with my Sony tv but I’m glad I did. I haven’t had a sound system before so it’s hard to compare but this adds another level to family movie night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM,

      You made the right choice! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought a cheaper Sony soundbar before this one, but it didn’t work properly and was out of stock. So I spent the extra money and bought this one. It is great. The sound is excellent. I’m so happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryMW,

      You made the right choice! We're glad to hear that you're happy with the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Magnificent

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony A5000 sound-bar! This thing has allowed me to enjoy football games, and movies better than I was currently doing. It has rich clear sound, and if you pair it with the Sony sw5 subwoofer, then you will be enjoying tv on a whole other level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, LuisArroyo22! We're glad that you are enjoying your new Sony soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice overall sound, but works best with Sony tv's to get that central surround sound. We have this one connected to a Samsung tv and the bigger one connected to a Sony tv and you can definitedly tell the difference. If your looking for something with nice sound for bedroom or living this is it givem its connected to proper tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladyleo78, Great! We're very happy to hear it works best with your Sony TV and you're enjoying the full surround sound experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great soundbar

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. sounds great. clear sound even at high volumes. subwoofer has good depth, no distortion. has good power for a larger room, the reason i got it. action movies and such sound awesome on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi blackstainless,

      Thank you for the 5-star rating and we're happy to hear that you love the sound quality of the soundbar. Thank you for choosing Sony and enjoy your soundbar!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, but needs a subwoofer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is really good once it has time to break in. I was disappointed at first,, but after a couple of weeks the sound widened and became much richer. Also using the screen as the center channel really does make the dialogue feel like it's coming from the person speaking. It does however, need a separate subwoofer. The base is better than most soundbars, but cannot replace the immersive feeling you get with a subwoofer. I took off one star for the need for a subwoofer that isn't included and one for the fact that I have a wireless subwoofer that came with another Sony soundbar and it won't connect. You have to buy one of two specific models (the cheapest being $400). All Sony wireless subwoofers should work with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bumpandrun,

      Thanks for sharing your review and experience with the Sony HTA5000. We glad that you were able to set it up to your standards. We also understand where you are coming from. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Soundbar Model Number:
      Issue:
      Additional Information regarding your experience with your HTA5000.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older traditional 5.1 system / this sound bar . Wireless surround speakers and subwoofer pack a punch. Music and movies are extremely detailed ! Crisp notes and deep bass ! Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGNano90,

      That's a very nice upgrade! We're glad to hear that you like the sound quality and bass of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ht-500

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new soundbar traded up from a Sonos beam (Gen 2) to this beast sound is unbelievable lots of bass compliments my new Sony A80J 55 inch tv plus bought the external subwoofer my next purchase is the rear surround speakers to round it out. Definitely a plus overall purchase. Sony overall makes a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kennybeme,

      You made the right choice with the Sony HTA5000! We're glad that you are enjoying the sound quality of the soundbar. It's also great that you added the optional subwoofer. You can't go wrong completing your setup with the optional wireless rear speakers (SA-RS3S).

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great with movies,videos, or even music it’s a loud speaker and really worth the money in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanP,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the soundbar for your movies and videos. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb Soundbar

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small space, this soundbar is overkill. Great sound quality and it fills up the space really well. For a large space, I would add the rear speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rognz,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the soundbar.Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow! So nice for a basic theater system!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money but look for it on sale. A nice compact system that has better sound quality than my 25 year old bulky receiver system. Get the extra sub and wireless rear speakers too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SparkyD,

      Very nice! We're glad to hear that you like the sound quality of your new Sony soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US