Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 6467455
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony for the win
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing! Clear sound, crisp and clean. Absolutely worth the money. It also pairs so seamlessly to our Bravia television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesP, That's great! We're thrilled to hear you like the amazing, clear, and crisp sound quality of your Sony HTA5000 and good to know that it pairs perfectly with your Sony Bravia TV. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never had a soundbar before. Wow ! I thought I was actually inside of a movie theatre where I would have to pay to be there ! I would recommend this sound bar to any one who really wants to feel surround sound like it was meant to be. The customer needs to try it out at the store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MyNewHomeTheatre, We are thrilled to know that you are having a great time with your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for your purchase. Enjoy your movie nights! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds Great
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound coming out of the sound bar is very good. I found that I didn’t even necessarily need a subwoofer though adding a subwoofer of course will add to the sound experience.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Link2Game,
Nice! Thank you for sharing your feedback and we are truly delighted to hear your satisfaction on the sound quality of our Sony HTA5000 Soundbar. The HTA5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Marco
Rated 4 out of 5 stars
It's just OK.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is just "OK". It works, it does what it's supposed to do, but it doesn't "Wow" me. I'm not sure it was worth the price, but it wasn't awful enough for me to take it back.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I caught this soundbar on sale and decided to replace the A3000 model. With the open box discount I couldn’t pass it up. It sounds great !!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OrondeM,
That's a very nice upgrade! We're happy to hear that you like the sound quality of your new Sony soundbar. Thank you again for choosing Sony and your continued support is greatly appreciated. Have great day!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great for Sony Tvs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar does sound fantastic and integrates perfect with my A80J TV. 2.1 passthrough and Sony compatibility is the main reason I chose this sound bar. Although for the price this should have come with at least the sub or surrounds or both
I would recommend this to a friendBrand response from SonyListens
Posted .Hi D12005,
Thanks for sharing your review and experience with the HTA5000. We're glad that the soundbar works well with your home entertainment setup. Your feedback about the price is also appreciated. You can always check with Best Buy or your dealer for promotions and packages regarding Sony products.
Take your entertainment to a new realm of audio immersion. The HTA5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked this up with my wife some weeks back and thr sound is incredible. Had to get use to it with YouTube TV. It does sound low but once I configured some things it sounds great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lamak,
That's awesome! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was recommended by geek squad worker when I asked how to have better sound in the room . It produces great rear sound really enjoy the addition
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardH,
Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good soundbar
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good soundbar. Goes well with SA3 subwoofer! Remote in 2022 version is not user friendly.. Volume goes down when switched from TV to soundbar! Overpriced when compared to others
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoyJoy,
Thank you for the review! We're glad to hear you like the soundbar. Your feedback is greatly appreciated. Power reset the TV and soundbar, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Rocks.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This does everything well short of a full surround system. Fills the room and then some. Optional wireless rear speakers are nice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenB,
Awesome! We're glad to hear that you like the sound and wireless speakers for the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
nice combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paired well with the rear speakers and sub woofer.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is perfect, it sounds very good, recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarR, we're happy to know that you like the sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
One of the best for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound and very good at processing artificial atmos surround. When paired with the wireless rear speakers and a subwoofer this is a great alternative to running exposed wires for surround sound. Would recommend purchasing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShadowOps86,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. You also made the right choice in adding the supported subwoofer and rear speakers (SA-SW5,SA-SW3,SA-RS3S). Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Cons mentioned:Durability
Rated 1 out of 5 stars
Don’t waste your $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this product for just over 2 years. It worked great for the first 2 years. I had no issues with it until one day it stopped working. I couldn’t get it to do anything but flash hello. I tried everything Sony customer service recommended with no change. Now it won’t even turn on. I took it to an electronics specialist who said that there is nothing they can do to fix it and diagnostics cot $85! I have even called and emailed Sony and because it’s outside of the year warranty there is nothing they can do. This soundbar is trash. Don’t waste your money. You’ll be just as disappointed!
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Your TV’s best friend
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this lovely companion for my Sony A80L 77’. Now my living room is complete and watching TV is absolute BLISS.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hindustani,
That's great! We're glad to hear that you love the soundbar for your Sony television. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
A great Sony product!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An upgrade on my 13 year old Sony system that still blows off the roof, this is yet another superb Sony product. The speakers and subwoofer complete an already powerful soundbar. The Dolby Atmos is genuine and the effects are amazing. Highly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AriJ, Thank you so much upgrading to your new HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Quality sound!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised by the quality of sound of this soundbar! I purchased this item to replace a less expensive soundbar system. I was pleasantly surprised.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Derek,
Awesome! Thank you for the purchase and we're glad to hear that you like the sound quality of the soundbar. We appreciate your time sharing this review and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Don’t 5000 sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar when connected to a Sony TV is absolutely incredible. It fills the room with great sound and is easy to pair up in Bluetooth as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Frugal1,
Thank you for the review and we're glad to hear that you like the sound quality and easy setup function of the soundbar to your Sony TV. We appreciate the positive feedback and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Absolutly love this soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio it produces is 100x better than i was expecting i wanted an upgrade and pulled the trigger with this and got the bundled sub it was well worth the money
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chee,
That's very nice to hear! We're glad to hear that you love your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony and enjoy your soundbar!
-David
- Cons mentioned:Connectivity
Rated 4 out of 5 stars
Great soundbar with a big caveat
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic compromise for a true surround sound system. However, be cautioned, Optical (or Toslink) does not enable any of the advanced features. HDMI eARC or ARC is required to really set this bar to its full potential.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Night455,
Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. We would also like to know more about your review about the optical connection and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
-Ralph





















