Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 6467455
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Never Disappoints
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this soundbar for our movie room!! It really creates the best full room sound for what we were looking for. Sony never disappoints
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lydiagrace,
Thank you for the purchase! We're glad to hear that you love your soundbar for your movie room. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great system and upgrade to a basic soundbar.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great system. The sound is very clear and coupled with the subwoofer, gives a lightweight theater sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BigGuy,
Thank you for the purchase and we're glad to hear that you like the clear sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
excellent product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like charm. did not encounter any problem. the sound is the best
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GioM,
Very nice! We're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
I love this.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really impressed with the 360 audio mapping. Even with my vaulted ceiling it does a great job filling the viewing area with premium sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshS,
That's great! We're glad to hear that you like the smart feature of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
No sub, get rear speakers
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds are so good. Atmos effects can be better, it might be a small space thing. Get the rear speakers. Sub is mot really needed specially in smallspaces.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NIK92,
We're delighted to hear that you are enjoying the overall amazing sound quality of this soundbar. Your feedback is extremely important to us and is very much appreciated.
- Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
- To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony HT-A5000
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is great as are the highs and mids but lows are lacking. Set up is effortless and quick. I have this soundbar paired with the RS3S and the SW5 and it's incredible.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JordanS, Great! We're thrilled to hear you like the audio clarity and ease of setup of your new Sony
HTA5000 soundbar. And good to know it pairs seamlessly with your Sony RS3S and the SW5. We also appreciate your feeback about the lack of low-end sound.
For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343 Sound quality may vary depending on the source content. You may find this link helpful: https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381168.html Hope this helps.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Dolby Surround muddy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a huge Sony fan. I love their televisions and the PS5. I needed a sound bar for my bedroom because the television volume just wasn't enough. I picked the HT a5000 with the 200 watt sub and the SR5s. Sony has it that once you enter the menu if you have a Sony television, the integrate many of the options in the television menu which was nice. This would include the voice surround levels and base levels. However, when you push the settings menu, it doesn't back out to the streaming provider or the show that you were watching. They actually make you pick the home screen and you have to re-enter the show that you were watching which is quite clumsy and not user friendly. With regards to the sound fields, there is an on and off option and then there's basically three fields. You have the dobie surround and then you have Sony's version of height and then there's a third option. The only one that sounds decent is the Sony vertical height. The dobie surround was horrible. Absolutely unacceptable for such a high price. Soundbar the the base was okay on the sound bar tends to be base forward which is great cuz that's what I like but the system just did not do it for the price. The surrounds which I had the good ones the SR. 5s were barely noticeable on different content of movies and music. The sound bar sounded better on music than movies. However, nevertheless, I ended up returning the unit and gotten a surnace arc.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Psychdoctor,
Thanks for sharing your review and experience with the HTA5000. We appreciate you for being a Sony fan. It's unfortunate that you were not completely satisfied with the soundbar. Your feedback is extremely important to us and is very much appreciated. For optimum performance, it is recommended to install the latest software version of the soundbar.
Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system.
Thanks again for sharing your review and we hope you will consider Sony for your future purchases.
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Theater Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great addition to my home entertainment system - paired with the SA-SW3 Wireless Subwoofer - I have in-theatre sound with my Sony Bravia. Simple to add to system through wireless connections.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaldoNova, That's awesome! We are glad that you now have a great soundbar to your home entertainment system. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Enjoy! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Unbeatable Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely awesone. Great sound. No fredb as ck from speakers. Quality audio from all channels. Very clear and uninterrupted volume when watching tv or playing music. I would definitely recommend these to anyone living in an apt or home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KayG,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound boom boom
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the bass all around my seating area, i also don't need to put the volume up high just to get the best out of my atmos sound, love the way the rear speakers separate i can put them anywhere and it will balance them out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teeboy, Excellent! Thanks for this amazing feedback! We're very happy that you like the incredible audio quality of your new HT-A5000 soundbar and the additional speakers enhances your home theater system so that if feels like you are entirely surrounded by incredible, immersive audio. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy set up and sounds great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought along with the SW-3 subwoofer as a gift for my daughter. She says it was super easy to set up and sounds fantastic in her open living room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottW, You've made an excellent choice! We're very pleased to hear your purchase went well and that adding this soundbar along with the optional subwoofer improves your home theater experience. Good to know that this soundbar were a great gift for your daughter. You’re now able to enjoy immersive, engaging cinematic experience in your home. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Pairs great with TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this with my sony tv, is absolutely awesome. Arguably dont need a subwoofer with it, the soundbar has enough kick on its own
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Very nice! We're glad to hear that you like the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
This will wow you
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent soundbar for the money. the LG soundbars sounded great but Sony offers better compatibility with Bravia XR TV's. Zero regrets!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bennlaf,
Awesome! We're happy to hear that you like the compatibility of the Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony and enjoy your soundbar!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony HTA-5000
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price at the open box excellent price with no damage to the soundbar. Came with box and remote. Audio quality is crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kmed15,
Thank you for the purchase! We're glad to hear that you like the price point and sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Incredible Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an one of the best soundbars I have every had. I have gone through 3 of them and this one gives the best sound. We also bought the sub-woofer and the 2 together are just awesome.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eric,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. You also made the right choice in adding the subwoofer. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Unbelievable
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is an absolute game changer. With the condition that you have the rear speakers for it. Absolutely have to have the rears and the subwoofer. If you do, you will be one happy couch potato.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Believesteve,
Thank you for the purchase! We're glad you like the quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!.
Regards,
David
- Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Cinema at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, we have a sub-woofer and back speakers for a quality surround sound experience. Downside is, it disconnects, and it mutes itself at times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeL,
We're sorry to hear the sound issue with your soundbar. Please allow us to help you and turn this into a better experience. Update the software of your soundbar. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381256.html
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Sounds great even without extras
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Though it would definitely sound better with a sub and rears, it still boosts the tv audio to a respectable degree even without.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arcticfo,
That's very nice to hear! We're glad that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth it!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar. I highly recommend others to buy. Sound quality is super great and you literally can feel the theatre at home. Love love love this
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaziF,
You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony sound bar is perfect combo with my Sony 85 inch TV. I feel I’m in movie theater. Bluetooth capability, surrounded sound for audio experience. Will definitely add to enjoy my movies and shows!! Need to get!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dcorona1,
Amazing! We're thrilled that you are enjoying the sound quality and Bluetooth function of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph





















