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Customer Ratings & Reviews

$599.99
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 898 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very clear sound, didnt so much need loud as much as clearity.. need to hear voices.. works great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffP, Awesome! We're glad you like the sound clarity and powerful sound this unit delivers. Thank you so much for choosing the Sony HTA5000 and for taking the time to share your positive feedback to us! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sony Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sony sound and perfect performance for a great value. Easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PHXRAY,

      Very nice! We're happy to hear that you like the sound quality and ease of setup of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony sound bar has the best sound. I am so glad that I purchase this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElizabethS,

      Awesome! We're happy to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound that u can feel around you.i felt like a theater experience when i watch and hear a movie.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnthonyL,

      Thank you for reaching out to us today! We're always happy to hear from you. We're glad that you like the sound quality of the soundbar for your movie watching experience. Thank you for choosing Sony and enjoy your soundbar!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful and Well-balanced Sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-balanced and powerful sound bar perfectly suited for our newly purchased Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GailP,

      Very nice! We're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of Best Buy’s team member said this was the best sounding speaker and it definitely was

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeorgeV, congratulations! You've made an excellent decision in purchasing our our HT-A5000 with Dolby Atmos and DTS:X. We're thrilled to hear about your satisfaction with its exceptional sound quality. Thank you very much for the perfect star review and for choosing the best brand, Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony soundbar HTA5000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. I was surprised when I heard. Crystal clear. I would say that this Sony sound se and the subwoofer is the best I have heard.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackie,

      Perfect! We're thrilled that you are enjoying the sound quality of the soundbar and subwoofer. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar for the price range. Nice sound but has to be placed out in open due to up firing speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HungL,

      Very nice! We're glad to hear that you like the sound quality and price point of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Seamless Integration with X85K

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely easy to set up. I don’t have much experience with a sound bar, but I’m impressed and happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Imjusthereforthepoints,

      That's very nice to hear! We're glad that you like the easy setup function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). We're glad that you're happy with your purchase and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband likes this sound bar it fits nice under our TV and he can hear the sounds clearly from it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ToddB,

      Thank you for the purchase! We're glad to hear that your husband likes the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is AMAZING. Super easy to setup, just plug and play.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarisaG,

      Very nice! We're happy to hear that you like the sound quality and easy setup of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to warn others about this product. I have read from Sony's forums and Reddit -- and this seems to be a common issue. Suddenly my sound bar (HT-A5000) stopped working, and looped the "HELLO" welcome on its little LCD display. I think perhaps it may have received an update to its firmware or software, which essentially put it in such a boot, "HELLO" loop. Power cycling did nothing. The sound bar did not respond to the remote or to its capactive touch buttons. A hard reset would require combination of buttons (power and volume down for 5+ seconds), however since it is capacitve touch it requires the software to work, which it doesn't, thus it cannot be reset to factory defaults. I have a Sony subwoofer that only works with Sony soundbars... Sony's warranty range is 1 year after purchase.... this occurred 1 year + 1 month after purchase.... This has proven to be a waste of too much money, for a device to suddenly brick. I have a support case with them, but likely will be fruitless. If I could, I would return it and shop around for a sound system that is more reliable, not closed ecosystem, and that has a physical factory reset switch. Lesson learned. I really liked Sony's products prior to this experience, I have a Bravia x85 TV -- really nice TV with very little processing power (perpetual latency when using on-board OS/apps/etc.) -- literally had to enable a hack-y configuration that allows only 4 simultaneous processes to run. Anywho, this review is about the soundbar. I strongly recommend avoiding this product and other Sony soundbars (I have read this issue/same exact symptoms on other Sony models - HT-A7000, and more). Avoid even if there is a bundled "deal" -- I regret falling for the Best Buy sales pitch.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott,

      We regret to hear that you are not satisfied with the soundbar. Your feedback is extremely important to us and is very much appreciated. We would like to know more about what happened so we can review your file and help you out. Please email the below information to socialsupport@am.sony.com.

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best! A+++++++++

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to happen to my ears! Has great sound and everything you need in a soundbar! Adding the Sony bookshelf speakers soon. I can’t wait!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's great to hear, EliG! We're happy to hear that you like the sound quality of the Sony HTA5000 soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing. I bought the entire system. The soundbar subwoofer and wireless rear speakers. For a soundbar its Absolutely amazing! If you're on the fence about this system, DO IT! I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dylan,

      Perfect! We're thrilled that you are enjoying this amazing soundbar. It's also great that you are experiencing an enhanced sound setup with the optional subwoofer and rear speakers. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar. I purchased this because I needed a soundbar with better voice dialog and this fits the bill.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonaldW,

      Very nice! We're glad to hear that you love your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony ATMOS sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Does a good job simulating 5 speaker surround sound set-up. Easy to install and set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChrisM,

      Thank you for the purchase! We're glad to hear that you like the sound quality and easy setup function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar for a modest size apartment. Replaced an older unit. Nice connectivity options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BrianT,

      That's great! We're glad to hear that you like the connectivity options.of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Highly recommend if looking for a soundbar. Voice clarity is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EdwardS,

      Very nice! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and recommendation. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Pairs up using Apple TV Remote so no need to use multiple remotes to control sound and alter playback. Bought this for sports watching and love the sound quality that comes from this.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Echesketch,

      Great! We're glad that you are enjoying the sound quality of the soundbar and its compatibility with your Apple TV remote. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Like the sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Works very good with the tv. For normal tv watching keeping at mid level is perfect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LesC, we're glad you like sound quality of our product! The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you for choosing Sony! ~Earl Sony_US