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Customer Ratings & Reviews

$599.99
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Comp. Value: $999.99

Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 898 reviews
  • Pros mentioned:
    Setup ease, Sound quality

    Rated 4 out of 5 stars

    Great value for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful sound from a unit with no sub-woofers. Very easy to set up and use right out of the box.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, Jarrett! We're glad that you like the sound quality. Enjoy and thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent quality for a $600 soundbar!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, especially when paired with a Sony SW3 subwoofer and the center channel sync on my Sony A80L TV. I bought the sound bar for almost 50% off of it's original price of $1000. I think it's a great deal. But, I wouldn't recommend this if you were buying it for full price. I don't think it is that much of an upgrade on my Sony A80L TV speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abhi.

      Thank you for the purchase! We're glad to hear that you like the quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds great and is also quite loud! I love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bitnut, Thanks for the wonderful feedback! We're delighted to hear that you are happy with your new Sony HT-A5000 soundbar and it is successfully bringing amazing sound quality throughout your listening environment. Enjoy and thanks for choosing Sony. -Jess Sony_US

  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Good investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives really good sound. We have hung under wall mount. Surprised it is angled slightly downward but does make sense to project sound. Improvement over Samsung bar we had.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GlennS,

      You made the right choice in upgrading to the Sony HTA5000! We're glad that you are enjoying the sound quality of the soundbar. We also appreciate your review about the design of the unit. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was considering buying a Sonos soundbar and listening to the hype. But when I looked at the specs, Sony delivers better soundbars. More speakers and channels than a Sonos soundbar and it has 4K pass through, which Sonos doesn’t have. This lets me reduce the amount of connections I need to add to my tv. And the sound quality, super clean. This soundbar fires sound up as well, which creates this immersive sound field like if I had speakers behind me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi napomar,

      Thank you for your purchase and we are honored to have customers like you. We're glad to hear that you like sound quality and smart features of the Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    good soundbar.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice soundbar. Pairs easily and good quality sound. much nicer and easier to use than our previous one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Helena2,

      Very nice! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 4 out of 5 stars

    Ok for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Sound is good but wish I got the A7000, it may have been louder.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JulieJ,

      Thank you for the purchase and we're glad to hear that you like the sound quality, easy setup, and price point of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pretty great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing really does fill a room. Do you have to turn on settings that should probably be active by default, like the sound field and voice clarity and bass volume? Yeah, but that's fine. The sound quality is great and really helps create an enveloping atmosphere in a living room where true surround speakers aren't an option. The two small integrated subwoofers are a big step up from not having a sub at all, and while they don't compare to a dedicated sub, they also don't take up any additional space. The digital interface is clear, there's no guessing about what input you're on or what settings your changing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lmgg, We are happy that you really like the sound quality of your Sony soundbar. With your new HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound but issue w/center speaker mode

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HT-A5000 sound bar sounds great and packs a punch with its power and bass. I would have given 5 stars but I’m not satisfied with the static noise when I use the center speaker mode with my Sony X90K TV. This center speaker feature is promoted by Sony yet the static noise/hissing seems to be a known problem reported by others on Reddit and other AV sites. Instead of using the tv speakers, I keep HT-A5000 voice mode “on” at all times to help enhance voice loudness and it still sounds pretty good. Overall pretty happy with it otherwise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertN,

      Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. It's unfortunate that you are experiencing a noise when using the Center Speaker Mode function. Allow us to turn your experience around and help you out. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Decent sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! It does occasionally cut out during movies or shows which can be frustrating. And has a hard time syncing with the back speakers purchased to go with it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shayfrazee,

      Thank you for the review. Double check the connection of the soundbar. Power reset might help to resolve the issue. Simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what it is, this is a great soundbar. Given that the sound is coming from the front, it does a good job with spacialization of the sound/simulated surround. It can also utilize wireless surrounds for a better enough experience that I would recommend adding them. With the surrounds, it's still not as good as a true surround system and the cost starts to come close. Ultimately, we went with the true surround system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoreyB,

      Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. Your feedback is greatly appreciated. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great sound but…

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great when it works. I do have a lot of connectivity issues. I pair this with a Sonny Bravia tv. And time to time the tv does not recognize the sound bar and there is no sound. Im not able to find a solution to solve this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,

      Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. We're sorry to hear that. Please check this link below on how to properly connect the soundbar to your TV.

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00203401

      If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      -David Sony_US

  • Rated 5 out of 5 stars

    Amazing Soundbar! It's like I have my own theater!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot of research, I decided on the Sony HTA5000 sound bar. I was originally not going to spend this much, but I am glad I did. I also purchased the optional rear speakers and sub-woofer. This is paired with a LG CX. I have my own theater now! Other than wanting Sony level quality, I went with the HTA5000 for three major reasons. I wanted Dolby Atmos. I like the ability to expand the sound bar with the optional speakers and sub-woofer. Finally, I wanted the multiple HDMI 2.1 ports. I ran out of HDMI ports on my TV, but this sound bar allows me to hook up my PS5 to the bar and still get the benefits of HDMI 2.1 for my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark,

      You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after moving to a smaller home and downgrading from a whole home theater setup built around a 1080p projector and tower speaker. This soundbar does an excellent job on its own of filling the room with sound. The night and voice-only features really help for watching action shows and movies that poorly balance loud effect sounds with the speaker or narrator (do you find yourself increasing and decreasing your volume? This fixes that) I intend to add the bass and surround speakers, but even without, I am surprisingly satisfied with this product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jonny,

      Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar set up very easily with my Sony tv. Sound is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dryer,

      That's great! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Easy to use, great sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great! Gave this sound system as a Christmas gift! Easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4ndroid55,

      Very nice! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Have for Acoustic Center Sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds fantastic and does a decent job of creating a Dolby Atmos-esque environment by itself. That said, highly recommend pairing it with some rear satellite speakers for a truly immersive experience. We chose this one to pair with our A80J Bravia TV to utilized the acoustic center sync capability -- otherwise we may have gone with another, less expensive, option.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tsudy,

      You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound bar at an open box price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good deal for as an open box at the fraction of the cost. I was little concerned because it came with no remote and instead of "open box" it was "no box". None the less, it is a great sound bar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlanT,

      Thanks for sharing your review and experience with the HTA5000. Your feedback is greatly appreciated. For open box models, please contact your dealer or Best Buy directly for more information about included accessories. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    soundbar

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic product, sound quality and ease of use. little pricy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, AshwaniC! Thank you so much for this fantastic feedback! It's amazing to hear that you love your HT-A5000 Soundbar! Good to know you are very much satisfied with the premium audio technologies, incredible sound quality and you find it easy to use. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Setup ease, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and use, excellent sound quality. Imax enhanced mode is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TarakaV,

      Very nice! We're glad to hear you had an easy time setting up the soundbar and liked the sound quality. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US