Customer Ratings & Reviews
- Model:
- HTA7000
- |
- SKU:
- 6467425
Customer reviews
Rating 4.5 out of 5 stars with 762 reviews
(762 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers have good things to say about the HT-A7000 soundbar's exceptional sound quality and powerful subwoofer, praising its ease of setup and sleek design. However, some customers find the price to be high and have reported occasional connectivity issues with the subwoofer and rear speakers. The weight of the unit is also a concern for some users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best soundbar in the market. Seens sonos but this new sony to me sounds better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheSolution, Awesome! We are so happy to hear that you are satisfied with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Found an open box of this soundbar. One of my best purchases.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Echo! Awesome! We are so glad to hear that you are happy with your purchase! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Can’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at a lot of reviews, heard a lot of positive things about this sound bar. It may work great with Sony TV but if you don’t have one I would recommend going with the Sonos ARC. It was very quite even when the volume was all the way up, I had to go in the setting and sleet Dolby AI mode. It was the only way to have a somewhat decent experience with it, even then not very impressive. If you want to use this to listen to music, it can be decent but you have to go in the settings and change to sound mode and in-select the Dolby mode off. You have to change the setting a lot to get a some what decent experience. I wouldn’t recommend it if you want something plug in play, it may be better with a Sony TV but if your like me with an LG CX go with the Sonos arc.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JoshA, We are sorry to hear that the HTA7000 did not meet all of your expectations when it comes to the sound quality. Depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
There are also sound modes that will further enhance your listening experience based on the content being played. For more information on this, please check on this link: https://helpguide.sony.net/ht/a7000/v1/en/contents/TP1000029253.html?search=sound%20mode
Also, for best listening experience we recommend using the Sound Field Optimization feature of the HTA7000 and make sure to have the latest software update on the unit as this will improve the overall performance of the HTA7000. (Version 1.279)
For the software update please check on this link: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a7000/software/00272379
Should you need further assistance, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Carl
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought an open box at a huge discounted price & we were reluctant at first but it was a great decision. Added an open box sun woofer too. Best sound bar & they guarantee everything!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeckiB,
Many thanks for the 5-star rating! We're glad to hear your great deals from the store. It's nice to know that you are enjoying your HTA7000 soundbar and optional subwoofer. Your satisfaction with our products means a lot to us. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Never buy open box. Even if stated in excellent co
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this open box item that was in excellent condition. Best Buy wrapped it in 1 sheet of bubble wrap and sent it via ups. 1 sheet of bubble wrap. Item arrived completely broken. Sides were bashed open. Grill was cracked. Missing items. I will never purchase an open box item from Best Buy again. Horrible experience. UPS took photos on the truck and immediately noted damaged. Denied delivery. Best Buy took 30 days to issue the refund. Not sure what’s happened to this company but they aren’t the same. Ended up purchasing from Amazon. The quality of the soundbar when new in box and not broken is phenomenal. 0 complaints
No, I would not recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding and pairs perfectly with our Sony TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Christine, Awesome! We're glad that you like the sound quality and the A7000 pairs perfectly your TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Needs Improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good soundbar that will probably end up being a lot better once the upfiring rears and 360 sound mapping is added this spring. I didn’t like the center channel as much, some dialogue sounded a bit muffled. I tested this and the HT-A9. Decided to commit to the A9, just waiting for the restock
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Travi0n, Thank you for providing your feedback. We are glad to hear that you are satisfied with the HTA7000, deciding on the HTA9 is also a great choice. Thank you so much for choosing Sony.
Regards,
Carl
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this in the bedroom with my sony A80j. Works very well with hdmi earc. Very satisfied with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kd925, That's awesome! We're very happy to hear that it works perfectly with your Sony A80J. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
High Quality Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High quality sound bar; perfect for the Sony Bravia TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SubWoofer! Awesome! We are so glad to hear that you are happy with your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality, Sony surprised me with how good this sounds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick, We are so glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice design and excellent sound. Does not need a big space.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NinaXiu! We are glad to hear that you are enjoying your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good bar could be better with sub or sold as a set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound the only reason I’m rating as a 3 star is it needs the subwoofer for the full immersive sound which is sold separately for $700.00-$900.00 with protection plan. Love the sound bar though works and is very user friendly for those of us who are technologically impaired.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Austin, Thank you for choosing Sony. We are so glad to hear that you are happy with your new HTA7000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).
Regards,
Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
GREAT sandbar!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An incredible soundbar. I would recommend it to anyone. It has 7 speakers!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BAILEY219, Awesome! Glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System sounds great. I love watching movies now. Sounds like Dolby theatre
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Awesome! Glad to hear that you are enjoying the new HTA7000! The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dolby atmos Soundbar. It actually sounds like things are above you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jocorm, Wow! We're very happy you are having an enjoyable listening experience with your new HT-A7000 soundbar and that you feel the action happening above and all around you. The HT-A7000 has 7.1.2 channels, two up-firing speakers for overhead sound, two beam tweeters, and five front speakers for wider surround, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, HT-A7000 creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thanks to Sony’s virtual surround technology, the soundbar can position sound in vertical space—so you can experience 3D audio without the need for in-ceiling speakers. As well as Dolby Atmos and DTS:X, Vertical Surround Engine lends a more realistic, multi-dimensional sound to other formats, too. Thank you so much for your purchase and for choosing Sony! -Jess
Rated 5 out of 5 stars
Mac
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never knew you can buy an Earth quake machine I bought one without realizing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ClaudioM, Thank you for the wonderful feedback! We're very happy to hear that you're enjoying your Sony HTA7000. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Great addition to the home theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ReplacementTelevision, Thank you for the 5-star rating! We're thrilled you like the amazing sound quality of your Sony HT-A7000. Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great sound bar for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar for the price! Easy to program and use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SteveF, Awesome! We are glad to hear that you are enjoying your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you.
-Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Decent speaker decent sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality pretty good and up to my expectations. Easy to install.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paul, Glad to hear that you are happy with the sound quality of your new HTA7000! Discover a whole new level of immersion. The HT-A7000 envelops you in authentic 7.1.2-channel surround sound with multiple speakers, S-Force PRO Front Surround and Vertical Surround Engine. Feel the action happening above and all around you. -Carl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing Soundbar!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best soundbar i have ever purchased!!! Worth every penny
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gman, Awesome! Glad to hear that you are happy with your purchase! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A7000, make sure to toggle on the "Immersive AE" remote button to upscale the entire audio systems' performance. Additionally, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Carl




















