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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 350 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers love the HT-S2000 Compact 3.1ch Dolby Atmos Soundbar for its great sound quality, impressive bass, and ease of use. The setup process is also considered simple, and users appreciate its compact size and appealing design. However, some customers have reported issues with volume control, limited connectivity options, and the single HDMI port. Additionally, a few users mentioned compatibility problems with other wired speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 350 reviews
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and nicely compact. Would be nice if you could better control the bass

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar, plug & play, tried 2 Bose sound bars that where nice but to much fiddling to get the sound i wanted & you have to use the Bravia app.With Sony you really don’t have to use a app for really good sound but to fine tune it a little the app is easy to use.I bought the SA-SW5 sub woofer also with both i think would please most people , Best Buy makes it easy to return & try a different model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI minitech, We're glad that you like your new soundbar. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, great results

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is awesome! I have very tall ceilings and the regular TV speakers were terrible on the Sony Bravia. I plugged it up very easily and got everything I expected out of it!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello GarretV,

      Thank you for choosing Sony!

      We could not be more pleased to hear that the setup was straightforward and that you're enjoying the improved sound quality, especially in a room with tall ceilings, where audio performance can really make a difference. It’s great to know the HTS2000 soundbar is delivering everything you expected and enhancing your Sony Bravia TV experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Solid but had an issue that seemed2 resolve itself

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason it doesn't get 5 stars from me is because for a few weeks it would randomly cut out all sound regardless of input. To fix it I would have completely unplug it. Other than that it sounds great, looks great, and only needs one HDMI compared to my last one which needed two. Passes IR commands through the soundbar to the TV so if the soundbar blocks the sensor it won't be a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy connectivity, stays connected, reliable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbones,

      It brings us great joy to hear that you're experiencing great sound and that the setup was so seamless. It was a key design goal for the HT-S2000 to deliver powerful 3.1ch cinematic sound with Dolby Atmos®/DTS:X® while keeping the connectivity easy, reliable, and consistent.

      Thank you for choosing Sony. We hope you continue to enjoy the simplified, high-quality audio experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Value Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. Good treble nad decente bass with the incirporatea system. Dolby Atmos compatibility is a big +

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Powerful, compact & great for small spaces

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace an old Onkyo all-in-one soundbar and needed something that would fit a small (36”) TV stand that would also be able to handle TV, movies and music equally well. After looking at several Samsung options in hopes of pairing it with my 43” TV, I decided to give this model a shot. I’m very happy I did as the bass is just right (it’s not going to compare to a full system with a separate subwoofer, but its solid), vocals are clear and the sound modes work well. For $299.99 before tax, I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound effect. I recommend it. We also like that it takes little space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MannyA, We're glad that you like the audio quality. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very clear, but it’s not as loud as I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and dialogue clarity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has some hearing loss and often finds it difficult to understand dialogue. We have a fairly costly Sony sound bar that is a good quality product. However, the dialogue is tough for her to hear but from the minute we plugged in the Bose sound bar we received great sound, and really really strong dialogue clarity. It also sounds great with the small speakers that are recommended with it. I’m actually shocked how strong a sound it has for the size system. It is highly recommended. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this product. The build quality is top-notch, and it functions exactly as described. It’s definitely worth the price. Highly recommended for anyone looking for a reliable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello PhocharadanaiP,

      Thank you for choosing Sony!

      We're elated to hear that the HTS2000 soundbar’s build quality and performance have impressed you. Your endorsement as a reliable choice means a lot to us, and we truly appreciate you sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Plenty of bass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your looking for an all in one soundbar, this is the one. plenty of bass. Sounds great with tv and music. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Go Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony Soundbar is a great performer. It was Open Box and was missing remote. Online you can get an App for iPhone to work as remote, so all was good. Much better performer than my Bose where the circuit board burned out in 6 months, with NO WARRANTY left on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoelK, We appreciate your feedback and we're happy to hear that you we're able to use your phone to work as a remote. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a complete Bose system in my family room but I purchased this for my bedroom with the goal of moving sound away from where my TV was on the wall (against my son's bedroom) and getting the sound right in front of the foot of my bed pointed towards me on the bed. Works great for what it is and now I am thinking about getting a small sub with it. Highly recommend! It's not a Bose but it's still a great soundbar for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker itself is great. But, I keep having problems when I turn on the tv, it doesn't always go to the speaker. I purchased this Sony speaker to go with my Sony Bravia tv. You would think they would work properly together. I have to go into the settings on the tv and move around and then the speaker will start working. It's annoying!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sony H-2000 Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound Sometimes it talks after shuting off

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI Honeybunny,

      We're glad to hear you're enjoying the excellent sound from your HT-S2000! Regarding it sometimes talking after shutting off, please ensure the latest firmware is installed, or reach out to our support team for troubleshooting. We want to ensure your experience is perfect!

      Thanks for choosing Sony.
      -Eliab Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much improved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound thru the tv speakers was either ahead or behind the broadcasts. This was incredibly annoying each channel was either ahead or behind the program. The sound bar is just what I needed. I like the easy way the sound bar works without over powering the broadcast

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JudithH, We're glad that you are enjoying your new soundbar. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Very loud and good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar covers up the whole room and the bass on it is great. Recommended addition to your living room

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Dentist

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound Bass is impresive, acute trebel good quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VictorAcevedo, Great! We're delighted to hear that you like the sound and quality of your soundbar. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good clear sound, would recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price! It paired with our Sony tv flawlessly. Good sound (not perfect, missing lower end bass). But honestly a great clear sound. Would buy again and recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoahM,

      Thanks for sharing your review and experience with the HTS2000 soundbar. We're glad that you like the connectivity and sound quality of the soundbar. If you need to further enhance your listening experiencing, you can add an optional subwoofer (SA-SW3 or SA-SW5). Additionally, you can adjust the settings of the soundbar to fine-tune the sound quality depending on your needs. You may find these links helpful:

      https://helpguide.sony.net/ht/2079/v1/en/contents/TP1000843204.html
      https://helpguide.sony.net/ht/2079/v1/en/contents/TP1000843214.html

      Hope this helps. In case you need further assistance, please email the below information to [email protected].

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US

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