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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 2,475 reviews
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it makes the movies sound. Would definitely recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi iPhone,
      Thank you for such a great review and recommendation! We're glad that you like the sound quality of your new soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best sound !!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound bad ever made!!!!! I would get again!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marty, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our Z9F Dolby Atmos soundbar. We're really thrilled to hear you're having a wonderful listening experience with our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for leaving us such a wonderful review! We look forward to seeing more of your reviews in the future. -Jess Sony_US

  • Rated 5 out of 5 stars

    Woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound with dynamic woofer. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quality, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s my first sound bar and wasn’t sure what to expect. I’m very pleased and would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound enhances the quality of sound when watching movies, etc. It really makes a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job high quality item not much more to say

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbyrd,

      Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    awesome soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ive wanted this for so long and npw that i have it its every bit as awesome as id imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home theater sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound experience, bring the movie theater into your home!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CHGamer,
      Thank you for sharing your experience with the Z9F Dolby Atmos soundbar. We're glad to hear that it is a great addition to your set and you like the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad we made this purchase It's really all about that base.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Family,

      Awesome! Thank you for such a great review. We're glad to know that you are enjoying your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised no issues with this set. Excellent combo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rwanna, Glad to hear that you are happy with your Soundbar purchase! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. -Carl Sony_US

  • Rated 5 out of 5 stars

    Amazing sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed how Sony put out this Dolby Atmos sound bar. The sound is just so loud and crisp.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great speakers with no factory support

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speakers but there is so many glitches with the audio cutting out and Sony has yet to address the issue or release a patch. Would give 5 but the lack of effort on Sony’s part really bums me out

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Killswitch, we're glad you love our product. We're sorry to hear that you have an issue with your SONY unit. We would like to review your file. You may email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number: Case Number:

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Makes you think you’re at the theater

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to an already awesome TV. It’s like we’re at the movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrDevonLWhite,

      Thanks for your honest feedback! It's really nice to hear our HTZ9F Dolby Atmos soundbar perfectly match your awesome TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Woffer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Very happy with the sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pretibunta, We're glad that you like the audio quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sound Bar Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound bar. Works great with my Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JJER, Wow! We're glad to hear that you are happy with this Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We're looking forward to your next purchase! Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Sounds good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when it works. Worked as it should for the first three weeks then it started to constantly disconnect itself from the TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DMD1, we are sorry to hear that the soundbar constantly disconnects from your TV. How is the soundbar hook up to the TV? In the meantime, we recommend checking the troubleshooting steps available on the manual below to isolate the problem.

      https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (page 69).

      For further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and style. Easy to operate and multi functional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SCAFD4120,
      Thank you for such a great review! We're happy to hear that you are enjoying the excellent sound, style and features of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. I would get two that’s how much I love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi onetime,
      Awesome! Thank you so much for a great review and we are looking forward to your next purchase. We're glad that you like the sound quality of your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    sony soundbar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony bar bar has great sounds the effects are awesome

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BB822,
      Thank you for a perfect rating! We're glad you are enjoying your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound Bar and Sub

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matched with the wireless back speakers this system overall is terrific.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JD65,

      Thank you so much for sharing your wonderful experience with our Z9F Dolby Atmos soundbar. I agree, purchasing the SAZ9R wireless rear speakers (sold separately) will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5 Star review and for choosing Sony!

      - Romeo Sony_US