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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,475 reviews
  • Rated 5 out of 5 stars

    Sound Bar so easy to connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Bar is so easy to connect and use, the blue tooth connected with ease

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds good when working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad accompanied delivery of 65” tv and sound system. They could not pair the sub woofer to the sound bar. Finally, after a long time, he got it. Turned tv off after he left, and of course, no sub woofer. It shouldn’t be this hard.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing how this little package delivers such big sounds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill,
      Awesome! We're glad that you are enjoying the sound quality of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Must Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow wow Sony got it going on with this sound bar

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cable very clear but still movies not as sharp. I hate turning up the volume. Plus I don't think the installer told me to turn Sony remote on the TV sound off to enhance the Sony Sound Bar speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicki,
      Thank you for taking the time to review the HTZ9F. We regret to hear the sound issues that you are experiencing with the soundbar when connected to your Sony TV. As normal operation, the sound settings on the TV should be on Audio system in order to output the sound on the soundbar. We'd like to help troubleshoot and isolate the issue with the sharpness of the sound. Depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. Please open this link with information on how you can enjoy pre-programmed sound effects that are tailored to different kinds of sound sources on page 49 of the manual. https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Additional Information regarding your experience with the HTZ9F:

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Sony fan for many years, and this TV definitely did not disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is great when listening to music on YouTube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RGee, we're glad you like our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can hear much better with this sound bar than my old system

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Quel,
      Awesome! We're glad to know you like your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system, goes well with my sony tv. All my stuff is sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigz,

      Wow! That's awesome! We are extremely pleased to hear you are happy and satisfied with the overall performance of our products! If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for trusting Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wounderful sound with rear speaker . I am using it with samsung tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raju,

      That's great! We're really thrilled to hear you have an enjoyable experience using our Z9F Dolby Atmos soundbar with your Samsung TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sounds great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can believe how much of a different it make in sound when you have it on with the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s alright

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ain’t what I expected , I was expecting to be better than the Sony 2.1

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great sound easy to hook up and use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi todd, Thank you for your feedback on the Z9F Dolby Atmos soundbar. Good to hear that you are happy with the sound quality of this soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound from a sound bar than the thumb print sized speakers in the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Audio System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar matched perfectly with our Sony A9G Master Series TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoraandMatthew,

      That's awesome! We're truly happy our HTZ9F perfectly matches your A9G. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 2 out of 5 stars

    HDMI ARC broke after a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony sound bar and my new Sony 900 4K TV were supposed to be "made for each other" according to the Sales Rep. I installed according to instructions. After a week, the HDMI ARC would no longer let me control the volume with my TV remote. Multiple attempts to re-do set up unsuccessful. Nor would it return sound to the Sound Bar when watching an app like Netflix or Prime. I had to remove the ARC cable and by an optical cable. Lower quality sound (though still nice - but not "Axios" level) and separate remote for all volume control. The box was resealed with "Geek Squad" tape when I bought it. It was missing the mounting screws that were supposed to be included.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Was able to add wireless rear speakers after which made this a nice value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound. No distortion and a good mix at every volume level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a must have if you love movies. Gives that theater like sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dlux, thank you so much for the 5 Star review! We're really happy you like the theater like sound quality of our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing our Z9F and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound. Quality is good. I am very satisfied with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Purchaes,
      Awesome! We're glad you are are enjoying the great sound and quality of your new HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US