Customer Ratings & Reviews
- Model:
- HTZ9F
- |
- SKU:
- 6201448
Customer reviews
Rating 4.4 out of 5 stars with 2477 reviews
(2,477 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound. Very easy setup. Would definitely recommend if you want to upgrade your setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sillywacker44, we're glad you like the ease of setup and sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Easy setup
Rated 4 out of 5 stars
Reset your TV if vertical function doesn't work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set-up. Everything works like it should, however don't expect mind blowing sound. In a small room it works excellent. I have a 2016 Sony Tv, during install I was frustrated because the vertical function wasn't working. My wife saw in a blog that a factory reset on my TV was recommended for the issues. TV was reset and the bar works like a charm now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hello,
Thank you for the 4-star rating. We're glad you are enjoying your new HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback as it helps to improve our products. Thank you for choosing Sony! - Kris
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! I’m very happy with my purchase! I definitely recommend this easy to hook up Bluetooth surround sound system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Danadee, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We will surely take note of your feedback as we always strive to make this a better experience. Thank you for choosing Sony! -Carl
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Killer Speaker!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know have two of these in different TV rooms. If not because this unit is a bit expensive to me for what it is, I would have given 5 Stars. You most definitely will not be disappointed with the sound. I use it behind a large projection screen for movies. And WOW! Plenty of quality sound for this use. And after a couple of movies, you'll become okay with the cost :))
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarkF,
Awesome! We're extremely pleased to hear you're happy and satisfied with the amazing sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
We'll have your feedback about the price noted as we always strive to make this a better experience.
Thank you so much for the 4-stars review and for choosing Sony!
- Romeo
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Mkr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product love the sound and the base, and Super easy to set up. Plan to add the rear speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mkr1,
Awesome! We're happy to hear you love the amazing sound, bass and easy setup with your new Z9F soundbar. Adding the SA-Z9R rear speaker dedicated for this unit is really great for more immersive sound experience. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Great speakers
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent sound in a medium room. Many options for adjusting sound.
I would recommend this to a friend- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar sounds great! So easy to set up! Really sounds like your are in the movies!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Azze,
Terrific! We're happy to know you are enjoying the great sound quality and easy setup with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Rated 5 out of 5 stars
Great Surround Sound System
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well I did have to replace one. The Subwoofer got shot. But so far now great surround system.
I would recommend this to a friend- Pros mentioned:Bass, Rear speakers
Rated 5 out of 5 stars
Nice soundbar for medium size room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.has a good front sound and base is adequate. I want to add the rear speakers and know this would definately enhance my sound quality.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 5 out of 5 stars
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar has great sound. However while connected through ARC it would not turn on when tv would turn on. Contacted Sony and they were no help.
I would recommend this to a friend - Pros mentioned:Rear speakers
Rated 5 out of 5 stars
Great System Geek Squad Install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony Soundbar has a great sound contrast to my Yamaha 7.2 surround system. More than adequate for a family room home theater experience. Geek squad install gives great service even for complex installs such as mine with a wall bracket. Added rear speakers complete the system giving much-added dimension. Minor speaker tweaks bring out the height of system performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fishkat1,
Perfect! We're happy to hear your enjoyable sound experience with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Rear speakers, Sound quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is amazing. I bought the rear speakers to go with and paired together it’s better than my old Bose.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DKern45, Awesome! We're glad that you like the sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin
- Pros mentioned:Bass, Dolby atmos
Rated 5 out of 5 stars
Great subversive sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar with my Sony tv. It really changes your experience when watching movies and the bass is great for listening to music.
I would recommend this to a friend - Pros mentioned:Rear speakers, Sound quality
Rated 5 out of 5 stars
Sound bar and woofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Surround sound with subwoofer. Excellent installation by Geek Squad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jerry, Awesome! We're glad that you are enjoying your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Easy setup and sounds great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really was plug-and-play simple to set up. The sound fills the room easily and I am looking forward to the day we can add the two back speakers. We, like some others reviewing this soundbar, found turning off the Vertical improves the clarity of voices as well as overall sound. We tried switching through the various modes but haven't found a preference for any of them over standard for our typical use. Perhaps we will figure that out over time as there are a lot of options to tune this to exactly what you prefer.
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
So far so good...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned a JBL sound bar for the Sony and couldn't be happier. It was easy to set up and the on-screen interface was a refreshing change from the JBL. The sound quality and power is good for a 3.1 Ch system. I am looking forward to adding the wireless rear speakers to complete the system. Overall for the price I paid ($200 off retail) I am very pleased and recommend this system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chris,
You made a great choice! Thank you so much for the perfect star rating! We are really delighted to hear it suits your needs and expectations. Purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Bass, Dolby atmos
Rated 5 out of 5 stars
Dolby Atmos + Alexa.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing packs some seriously nice sounds. Dolby Atmos is awesome with content and the bass booms pretty good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RNun,
Perfect! We're glad you like the amazing sound particularly with the Dolby Atmos of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Cons mentioned:Connectivity, Pricey
Rated 3 out of 5 stars
Average, not excellent.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with a Sony X900H, and love the simplicity, and small footprint. Sound is great. However, the sub and rear speakers have connectivity issues. For the price, if your savvy, you can probably get something with more thump for the same price range if that's more important.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MrDude,
Thank you for sharing your experience with the HTZ9F. While we are happy that you love the sound and simplicity of the unit, we regret to heear that you are experiencing connectivity issues. We'd like to help and isolate the issue. Please open this link on page 73-74 of the manual on how to troubleshoot if there is no sound on the subwoofer or rear speakers connected on the soundbar.
Should you need further assistance, lease email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards,
Kris
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Awesome sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great added sound to the new tv. Great for games, movies...basically everything sounds better. Easy set up.
I would recommend this to a friendBrand response from SonyListens
Posted .FHi Dmmac, Thank you for purchasing the Sony HTZ9F Dolby Atmos soundbar! We're very happy to know it pairs perfectly with your new TV and you're enjoying the excellent sound quality especially for playing games and watching movies. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Sony has done it again
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for living room movie night. amazing sound by itself, Bass is incredible...
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stan,
Thank you for such a great review! We're glad to hear your enjoyable experience with your new Z9F soundbar. As always, you can be assured of our product's quality and functionality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris













