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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,475 reviews
  • Pros mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    A bit expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to like the atmos sound created by Sony software. I did add the rear speakers and figured out I prefer the doubly surround instead. Seems to me you get way more of the sound from all speakers around you instead of the washed out sound from Atmos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoparMike,

      We will surely take note of your feedback as we always strive to make this a better experience. The HT-Z9F features customizable speaker settings where you can set the speaker distance from 0 ft to 33 ft for much richer sound quality. You can raise the level of the rear speakers 12 steps on the remote and also an additional 6 dB via the onscreen menu to help fill out your room better. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you.

      Thank you so much for purchasing our HTZ9F and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Value for the Price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar, the subwoofer especially creates an all engulfing surround sound that makes you feel like you're in a movie theater. Dialogue could be better but excellent value for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alfie,
      Thank you for sharing your great experience with us. We're glad to know you are enjoying your HTZ9F soundbar. For making the dialogs clearer, please check the manual on page 50:
      https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf

      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome...easy setup. Very happy with purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fudwizer,

      Thank you so much for the 5-stars review and for sharing your wonderful experience with the Z9F Dolby Atmos soundbar. We are extremely pleased to hear it suits your needs and expectations. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounding bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sounding sound bar, clean and crisp, the bass is nice and not overpowering.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the soundbar for installation with a Sony TV and we are very happy with the decision. The sound capability and clarity is really good. We used the Bluetooth capability with our iPhones, and the device was quick/easy to pair and operate. I highly recommend the Sony soundbar!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Khval!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    High quality sound !

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is fantastic. surrounded in sound with this sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norm,

      Thanks for your honest feedback! We're happy to hear you're enjoying the great sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good system for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a bundle with TV because of the discount. It sounds clear and has some bass. Definitely worth the money but in this price range it can’t compare to the higher end speaker systems. Would recommend if a budget is important!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tech3nthusiast,
      Thank you for taking the time to review the Z9F Dolby Atmos soundbar. Glad to know that your happy with your purchase. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for a non-tech friend. The set-up was easy. I followed the instructions and changed settings on his Sony 950G. The sound is great and the soundbar has worked glitch free. I was worried, reading some of the negitive reviews, but the soundbar is wonderful, with no problems.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nose, Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 4 out of 5 stars

    Great audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek system. I listened to several major audio systems with sound bars and a subwoofer and this one seemed best overall. Price, Dolby Atmos(movie sound), music sound and clarity are all great. If rear surround speakers are added then this system is a five star system. #(HT-Z9F)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The sound is perfect. I feel like I’m really there. It’s a world of better than the sound from the TV. I highly recommend this sound bar. It’s especially effective during high speed race scenes. It’s surround sound and it makes you feel part of the scene

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WonderWoman,
      Thank you for such a great review! We're delighted to hear your enjoyable experience with your HTZ9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Great sound for Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound system works great. Relatively easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great,

      Awesome! Thank you so much for the 5-stars review! We are extremely pleased to hear you are happy and satisfied with the overall performance of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Sound is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sound bar, but there are times when pausing shows and restarting that the sound disappears. Not sure if the connection between the two devices is faulty or what. Other than that, the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goodbye surround sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar to go along with our new Sony TV. We replaced our old surround sound system with this and we don't miss it one bit. No wires to worry about and the sound is superb! We had the option of mounting it on the wall but chose to set on a piece of furniture. It is unobtrusive but really sounds good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sauce94,
      Awesome! Thank you for your wonderful feedback on the Z9F Dolby Atmos soundbar. Great to know that you are enjoying your new setup and wireless connection of the soundbar to your TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Made all the difference

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use and set up. Sound is great. No problems at all.

    I would recommend this to a friend
  • Pros mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    This thing is great! Sort of.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this sound bar, it does an amazing job. It didn't really come alive until I purchased the rear speakers separately though. I really wish Sony would have given this up firing speakers for a true Atmos experience, but it sounds pretty good without.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Etp1003,

      We are glad that you appreciate the sound quality of this unit. Sony takes into consideration all feedback to improve the performance and quality of our products. Thank you for your feedback

      Regards,
      -Jay
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound after changing some settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this soundbar along with the rear speakers. Overall I am very happy with this system. It produces excellent sound. I initially had some issues where the spoken dialog became too soft relative to the background sounds. Changing the Sound Effect Setting from Sound Mode On to Dolby Speaker Visualizer and setting the voice mode to 1 solved these problems for me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far a huge upgrade from my 5.1 Bose system. Sound is great bass is wonderful. Clear highs and mids. I definitely will purchase the wireless rear for it. Bluetooth, Atmos, Alexa and more!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Dolby Atmos sound bar at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sound bar that produces excellent sound. If you’re looking for an Atmos sound bar without spending a ton of money, this is the one to get. It takes little time to set up with two HDMI inputs and one HDMI output to your TV. If you want the full 5.1.2 sound, It’s highly recommended that you add the Sony wireless rear speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a way to go to the movies by just walking into your living room, this is it. Great sound, easy mounting, and the ability to add two rear speakers is a no brainer. Great product and great overall look and feel. You definitely will enjoy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great for 3.1 channel very easy setup

    I would recommend this to a friend