Customer Ratings & Reviews
- Model:
- HTZ9F
- |
- SKU:
- 6201448
Customer reviews
Rating 4.4 out of 5 stars with 2477 reviews
(2,477 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For such a simple and small setup, this soundbar and subwoofer deliver a great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GRL2, Awesome! We're glad that you like the sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bringing this sound system to my attention was a great idea and it sounds great with my new tv
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Powerful great soundbar and sub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed in my bedroom. Powerful surround sound and crisp voices. I really recommend this sound bar. Easy to setup and has a clean look with hardly any wires
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound bar can hear everything when watching movies don't need app to set up it sets up automatic it's better than Bose sound bar
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very impressed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter thought there were several people in the house jumping around. I said no just the TV!
I would recommend this to a friend - Pros mentioned:Easy setup
Rated 5 out of 5 stars
Sony does it again!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the sound snd the options to reflect what I’m watching. Bluetooth makes for an easy setup as well!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CR44,
Thank you for such a great review! We're glad to hear you love the amazing sound and easy Bluetooth connectivity with your new soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound and love the boom it has!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly what i was looking for Sony never disappoints the sound quality is great and defiantly makes the windows vibrate would recommend
I would recommend this to a friend - Pros mentioned:Rear speakers
Rated 4 out of 5 stars
Rich in sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d recommend getting this with the rear speakers. It’ll make the difference.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Afromantiga,
Thanks for commenting! We're happy to hear you're having an enjoyable experience with our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thanks for commending Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and easily connects to my samsung tv, it also works well with my apple tv remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi John,
Awesome! We're glad to hear you are enjoying the great sound, easy connection to your TV and operation using your Apple TV remote with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris
- Pros mentioned:Rear speakers
Rated 4 out of 5 stars
Great Rears
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony’s best bar in terms of total package. Rear speakers are great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rick,
Perfect! We strive to deliver the best quality to our products and thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Superb sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality sound. I looked at Sonos and Bose but I ultimately picked Sony and I am happy with my decision.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Huntress2000, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An amazing pairing for my Sony 85" flat screen. The sound quality is exceptional and it will fill any room it is in.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jloney,
Awesome! We're glad to hear that you are enjoying the pairing/connection and exceptional sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Rated 4 out of 5 stars
Works great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is a good sound bar but did have to return one because the audio kept cutting out every so often. I currently have two of these systems and enjoy having them. I also use an older 2.1 channel lg sound that still works great. It all depends on what your expectations are. I think a cheaper sound bar would work just fine for basic Audio improvement.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GERD2,
Thank you for your feedback on the Z9F Dolby Atmos soundbar. While we're glad that you like the sound quality of the soundbar, we regret to hear that your other set have to be returned because of the sound cutting out. This issue can be resolved by the following below:
Sound skips or has noise.
- If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, locate the system apart from it.
- If there is an obstacle between the main unit and the subwoofer, move or remove it.
- Locate the main unit and the subwoofer as close as possible.
- Change the [RF Channel] setting
- Switch the network connection of the TV or Blu-ray Disc player from wireless to wired.
Should you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
• Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.• Great sound • Nice look mounted under Sony TV • Easy to use remote • Sub woofer has deep base
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, macma!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
- Cons mentioned:Pricey
Rated 4 out of 5 stars
Sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Alittle pricey but sounds great for the little space it takes up
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremy4178, thank you so much for the 4-star rating and feedback! We are pleased to hear you are satisfied with the amazing sound quality of our Z9F Dolby Atmos soundbar! If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for purchasing Z9F and for choosing our Sony!
- Romeo
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds amazing. Does keep disconnecting for some reason or else would be 5 stars
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Terrific sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great addition that provides clear sound. The various mode selections only enhance thee unit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Doggie, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron
Rated 4 out of 5 stars
Great device!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar worked great when it was working. It just wouldn’t connect good with my Wi-Fi or tv. The bass box kept cutting out, but I don’t think this was the sound bars fault. It was maybe the tv I have or how far the Wi-Fi box was to the bass box since the bass box was wireless. Would recommend though!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeBlant,
Thank you for sharing your experience and for the recommendation. We're glad to hear you are enjoying your new Z9F soundbar. However, we're sorry to hear the issues that you are experiencing with the unit. Allow us to help and isolate the problem. May we know how the soundbar connected to your TV? How far is the unit to your router? You may use this link as your guide on how to troubleshoot picture, sound and internet connection with the soundbar: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf ( pages 70-76)
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.We are sorry for the inconvenience and hope to speak to you to resolve this matter. Thank you for purchasing Sony! - Kris
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
EXCELLENT SOUND
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really excellent sound that makes a huge difference than just the tv speaker. Worth the investment for premium sound in living room or home theatre
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 4 out of 5 stars
Excellent addition to home theater
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great addition to the Sony TV we purchased! Great sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kari,
Awesome! Thank you so much for the 4-stars review! We are really delighted to hear you are happy and satisfied with the incredible sound quality of your new Z9F Dolby Atmos soundbar- especially when paired with a Sony TV. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo













