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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,475 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a new Sony tv I had purchased. High quality and sound nice. Only complaint sI have is that setup was a little confusing at first, but I figured it out. Also, sometimes it feels like there's a slight input lag between tv and sound. Might just be my cable I'm using, however

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cade,
      Thank you so much for taking the time out to share your experience. We're glad you like the high quality and great sound of the Z9F soundbar. We're sorry to hear your difficulties setting up the unit and we're happy to know that its all good now. For audio latency, you may check and follow the steps to troubleshoot the issue: https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-z9f/articles/00249832

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - 3.1 Ch Hi-Res Sound Bar with Wireless Subwoofer - Black Sound bar is good the Subwoofer has a little lacking in sound

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Goes well with the new TV. Works very well. A little pricey.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debo, We are thrilled to hear that you love your new Sony Z9F Dolby Atmos soundbar and it works very well with your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we got it set up and programmed to everything else it sounds great

    I would recommend this to a friend
  • Pros mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    Sony 3.1 Hi-Res Sound Bar

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound with extra, rear speakers. Wireless is the way to go, but make sure you have Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CoffeeDrinker, Awesome! Thank you for this amazing review! We're glad to hear you like the great sound quality and wireless features of this soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar butter

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sounds bar kicks hard! This slaps much harder from the one I got from Radio Shack right before they closed shop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound like being in a movie theater. The sound is crisp and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Television,
      Perfect! We're glad you are enjoying crisp and clear sound with the your new HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Get a good HDMI cable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and at first thought I made a mistake. Paired with an LG C9. Sound was occasionally fading on sound bar and only playing on subwoofer. I used a "labeled as 4K" HDMI cable connecting via eARC. Thinking it was an incompatible eARC protocol between the devices I was very frustrated. Come to find out I needed a certified Premium HDMI cable, capable of 48Gbs and eARC. I suspect supporting Ethernet over HDMI. Once this was replaced the system works great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound from this sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, however, we did get the Geek Squad our to assist with elimination of remotes and tweaking installation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Accoustics are magnificent. I would reccomend for tv and dvd and cd players.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Excellent,
      Thank you for a positive feedback. We're glad that you are enjoying the amazing sound with your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Couldn’t be happier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second sound bar I’ve ever purchased and I couldn’t be happier! Very easy to set up and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to install, excellent sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Swmp,
      Wow! Thank you for such a great review with the Z9F Dolby Atmos soundbar. We're glad that you like the easy installation and excellent sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing. I find that it does loose connection with my television sometimes.But just a blip

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kathy,
      Perfect! We're glad that you are enjoying the amazing sound of the Z9F Dolby Atmos soundbar. We're glad that you are enjoying your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I’ve bought a sound bar with surround sound. Awesome!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leon,

      Very nice! We're glad you like the surround sound of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music 2 Movies great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't displayed with the TV and glad the associate took me over to take a listen. It has a great sound for both movies and music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Theater quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey this is absolutely amazing! Sounds great for both normal shows and movies!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product but falls short on Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this SB because it has 2 HDMI ports for connecting my cable box and 4K Player to my new Sony 4K TV. In order to make the best use of Sound Bars, you need to connect source devices into SB rather than directly into HDMI inputs on the TV. However, I am still waiting to be amazed at the Virtual Surround feature. This SB also supports wireless rear speakers which I purchased separately.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound coming out of those wireless speakers. My kids live it when we watch a movie. Would recommend to my family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent Soundbar with quality sound I'd recommend it to friends with a small to medium living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Remodel2019,
      Thank you for an amazing review and recommendation! We're glad that you are enjoying the great sound Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sales associate. Very knowledgeable and frie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works and sounds great. Replaced a lightning damaged Sony 2.1. Definitely a difference and worth the price difference.

    I would recommend this to a friend