Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Love our Sony sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely elevated our sound Quality. We love it a lot
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beverlyitzhaklove, We're glad that you like the audio quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Great Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar did an excellent job of adding sound quality to TV in a larger room.
I would recommend this to a friend - Pros mentioned:Sound quality
Very Satisfied
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had many sound bars in mind. I chose this and have not regreted the decision. One of the best and great sound.
I would recommend this to a friend Disappointing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was excited to get this sound bar. We bought it with Sony TV and got a significant price reduction from Best Buy for the bundle. Set up was easy. Plug in the subwoofer. Plug in the USB cable from the TV into the sound bar, plug in the soundbar and turn it on. It worked right away. Bluetooth was also easy, flawed only by an semi-obtuse name: HT-Z9F. Audiofiles might recognize that this is the model number, but then, audiofile won't be buying a soundbar. Listening was the disappointment. It sounded hollow, especially the music. It only has three tiny speakers pointing forward, so Dolby Atmos and "surround sound" accomplished by audio gymnastics. So disappointing. Yes - it gets loud. Yes - does a great job with sound effects. But if fails overwhelmingly with Phantom of the Opera, and other music you want to hear. I do not recommend.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DRosen,
Thank you for sharing your experience with our HT-Z9F. We're glad to hear that you like the easy setup, great deal, and Bluetooth connectivity of the soundbar. We regret to hear that you are having issues with the sound. We'd like to help and make this more a better experience.
Some files may not play depending on the file format, file encoding, recording condition, or other conditions. Please open this link with information on playable types of audio files of the soundbar on page 81: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
As with your experience with the hollow sound when playing music, depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. The system is compatible with eARC
(Enhanced Audio Return Channel). eARC is a new function standardized by HDMI 2.1 and supports latest audio formats in addition to audio formats that are supported with existing ARC (Audio Return Channel). You can enjoy object audio content, such as Dolby Atmos - Dolby TrueHD
and DTS:X, or multi-channel LPCM content that cannot be transmitted with ARC by connecting the system and TV compatible with eARC using a premium high speed HDMI cable. Also, make sure to update the software as it helps to improve the overall quality of the soundbar.
May we contact to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the HT-Z9F:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
Excellent sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this system after buying and returning an LG massive sound bar and rear speakers. While my living room is large with cathedral ceilings and an opening to a loft area, these speakers fill up the space nicely. I especially love the sub with its rich base tone. One draw back to the sound bar are the top controls. my cat will jump up on it and alter the sound or just turn it off altogether!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wolfmajor, Awesome! We are truly happy our Z9F Dolby Atmos soundbar perfectly matches your needs and expectations. Good to know hear you're enjoying the overall sound quality of the uni. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We value your input and appreciate the feedback. Thanks for choosing Sony! -Jess
- Pros mentioned:Sound quality
Highly recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds wonderful went back and got the other 2 speakers one if the best purchases I've made.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Laurie12, Perfect! We are happy to hear you're enjoying the amazing sound quality of your new Z9F Dolby Atmos soundbar. Purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you so much for choosing Sony! -Jess
Sound is ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this in a bundle with a new Sony TV and other products which made the purchase price reasonable. The system is a little bit complicated for my abilities and it took me a while to get to where I feel I am using the system to it's fullest. It is at its best when watching movies. I like the voice feature to enhance the sound of people talking in movies. To me the sound is a bit off when listening to talk shows and news programs, even when set to "news" setting. The biggest complaint so far has been that the sound will go off on its own, requiring the switch to internal speakers, if it will let me, then switching back. Doing all this while the program is continuing. This seems to happen while watching Netflix or Amazon Prime movies. If a program is paused the sound will keep going ahead of the picture, or will not come back at all. I have not figured how to fix this yet, other that to do a full reset of system.
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Sony Sound Bar 3.1 High Res.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the sound bar it rocks it’s perfect for our household. I am now a movie buff!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Minnie,
Thank you for an amazing review! We're glad to know that you found the best sound bar that is perfectly fit for your household. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris
- Cons mentioned:Pricey
Love Sony
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still using this bad boy. Seeprate wireless speakers are expensive and there's no universal
I would recommend this to a friendBrand response from SonyListens
Posted .Great! Thank you for giving the product a perfect rating! We're very pleased to hear you like the incredible sound quality and overall features of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for sharing your feedback and for choosing Sony! -Carl
- Pros mentioned:Sound quality
Best Soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is Amazing!!! The sound is the best I've heard from a soundbar,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dragonfly,
Wow! We're happy to hear your investment with our soundbar is worth it. WE always strive to deliver the best in our products. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris
- Pros mentioned:Sound quality
A decent soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sony speaker overall is okay. It has decent sound quality but the virtual sound effects are not outstanding. The exterior design of this sound bar looks somewhat cheap. I think Bose soundbar is better.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi there, while we are glad to hear that you are happy with the overall performance of the HTZ9F, we are sorry to hear that it did not meet all of your expectations when it comes to the virtual sound effects. Depending on the input signal and the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc.
Regards,
Carl
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It give great sound. I can't hear well and it helps as lot
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easily matches with the Sony TV. It pairs easily and has some great sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarlosA,
Awesome! Its nice to hear our Z9F Dolby Atmos soundbar perfectly meets your expectations. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Home theater
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another level of sound clear sound and many features little expense but great product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ealarcon, we're pleased to hear that you like the sound quality and features of your soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin
- Pros mentioned:Sound quality
Awesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound! How could we have managed without this system. Clear and excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angteems, Excellent! We're glad that you like the sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sound system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound system. It is as good as spending $1000 on a surround system!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Epson, Thank you for your feedback on the Z9F Dolby Atmos soundbar. We are glad that you like the sound quality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Sound bar and TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. The installers were great! Sound bar is the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Superb,
Thank you for an amazing review! We're thrilled to hear you like the your new Z9F soundbar and how it was setup by your great installers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Awesome Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you want quality audio with surround sound capability this is a reasonably priced sound bar with excellent range.
I would recommend this to a friend - Pros mentioned:Sound quality
Great system would recommend anybody love the soun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system would recommend anybody love the sound in the white why it’s easy to work
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eugene64,
Wow! Thank you for this amazing review and recommendations! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Good sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First time using a sound bar. Mounted under tv, good sound quality.
I would recommend this to a friend