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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Must Own for Movie Lovers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible sound for 4K entertainment. Very easy to set up and use as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonySoundbar,
      Wow! Thank you for such a great review. We're glad that you are enjoying the incredible sound for 4K content, easy setup and ease of use of theHTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sick Sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades any lackluster tv to awesome sound with resonating bass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CatmanQ,
      Awesome! We're thrilled to hear your enjoyable experience in listening a great sound quality and bass with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I a very impressed with the sound. I didn’t add any other speakers yet and the sound without them is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome. We.hooked up to the tv for out of the way storage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zelda, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!! Happy with purchase, recommend this sound bar

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shher,
      Thank you for such a great review and recommendation! We're glad to know your satisfaction with the amazing sound quality with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booming sound! It doesn't get much better than this. No complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chase,
      Thank you for the 5-star rating! We're glad you are enjoying the amazing sound with your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and compatibility with other devices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and value when purchased on sale and discounted tv bundle price. Sony doesn’t disappoint!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Inconsistent sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the price. The sound is awesome as long as you’re not watching sports or listening to music. Movies are pretty good. The highs get distorted and voices sound tinny. It just doesn’t process the sound correctly. It has moments of awesome but typically it is distorted. It also has regular drops between the sub woofer. That’s very irritating. It resolved when you unplug the thing for a few minutes. And no, I don’t have a ton of WiFi right there. i purposely hard wired my router to my tv, ps4,AppleTV and this sound bar. I also moved the router away from the speaker path so phones and computer signal are less in the way... if that’s even a thing. It still happens but not as frequently. All in all it’s not worth the money. Disappointed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall solid Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is head above heels better than what I had previously. That being said, the only thing I would have to even bring up is when at high volumes, there's just a tad bit of vibration. Other than that, this thing is amazing and I got an amazing deal!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Chris!

      Thank you for the positive feedback! Enjoy your soundbar.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired with a Sony oled. Sound is awesome and soundbar looks great in front of the tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Keef,
      Perfect! Thank you for such a great review. We're glad to that the Z9F Dolby Atmos soundbar was a great addition to your setup and you like the sound quality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice system quality sound and I am enjoying it and I am ready for the superbowl

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ooppie,
      Awesome! We're glad to hear you are enjoying your HTZ9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Take Sound to the Next Level

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This setup takes your sound up a notch. If you are considering a middle-market option and have a Sony TV, I recommend this product. Some of the other reviews talk about performance and drop issues. I experienced the same thing but it has to do with playing with your cables and speaker placement. Overall an outstanding product that will advance sound in your setup if you are only using TV speakers currently.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FH2020, Wow! Thank you so much for the 5-stars review and for sharing your awesome experience with our Z9F Dolby Atmos soundbar. We are really delighted to hear you love the incredible sound quality of your new Soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony surround sound great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Sony surround sound. The tec guys were very Professional. They did a great job

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lynn,

      Perfect! We're really grateful you love the amazing sound quality of your new Z9F Dolby Atmos soundbar! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review & feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Soundbar

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Sony TV. They work together seamlessly. Really good sound too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestBear,

      Wow! That's awesome! We are extremely pleased to hear our Z9F Dolby Atmos soundbar perfectly matches your Sony TV, and it meets your expectations. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound system for your home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice product that is great quality and sounds great. Definitely worth the buy, over cheaper brands

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Great quality of sound. I love my speakers. My friends are crazy about it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Laroche, Thank you so much for the 5-stars review and for sharing your awesome experience with our Z9F Dolby Atmos soundbar. We're really thrilled to hear you're having a wonderful listening experience with our Z9F Dolby Atmos soundbar and you like the superb sound quality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Another great Sony product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud and clear sound. You can hear the highs and lows just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound bar I’ve experienced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony sound bar is exceptional. It has taken my 85” Sony Full Array to another level!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scott11,

      Perfect! Thank you so much for sharing your honest feedback with our Z9F Dolby Atmos soundbar! We're really pleased to hear you're happy and satisfied with the exceptional sound quality of this soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Easy to install. Subwoofer adds good base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound for a reasonable price.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar already sounds amazing alone and with the subwoofer. With the optional rear speakers, it will sound really excellent. Just do not use the provided HDMI cable because even when connected to tv, it will not make sound and no one will be able to use the system’s interface since it is different from tv. Use a separate HDMI cable from the store.

    I would recommend this to a friend