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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    easy and good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and easy to set up the bass is great on action movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WOOGERS,
      Thank you so much for taking your time to write this review. Your kind words encourage us greatly. We're glad to hear you like the great sound and easiness on settings up your new soundbar. Nice to hear how you also enjoying the bass sound particularly on watching action movies. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get that surround sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best surround sound! Worth your every penny! I highly recommend it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Koshgle, we're glad you like the sound quality of our product. We're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boom baby!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound! I had no idea that a tv could have so much powerful sound!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CraftyDot, Perfect! We are truly happy our Z9F Dolby Atmos soundbar perfectly matches your needs and expectations. Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great sound. I like the fact that you can adjust the sound bar volume very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and good flexibility to provide sound from a variety of sources/inputs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buyer66,

      Thanks for your honest feedback! We're glad to hear you're satisfied with the sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Sound bar for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this mounted with a bracket underneath the TV, had to find a convenient location for the subwoofer. They programed so it works seamlessly with the TV remote. Sound comes through it and not tbe TV speakers so the sound is much mire robust and theater like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Homer,

      Thanks for the feedback and we are glad you like the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great. The sound is great. It's like your at the movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dude!

      Wow! Thank you so much for the 5-stars review and feedback! We are really pleased to hear you are happy with the theater-like sound quality of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Great sony soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a sony soundbar to go with my sony tv. This one also support dolby atmos.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TAYTAY,

      Great! We're really glad to hear our HTZ9F meets your expectations. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Works?

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound through the bar is clear and great! The woofer isn't so good as it cuts out pretty often. When it works, it provides great bass for the living room, but it isn't consistent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LivingRoomGamer, Thank you for the feedback on your experience with your HTZ9F. While w'ere glad you like the audio clarity of the soundbar, we regret to hear you're having an audio cut out issue with the subwoofer. Let's try to isolate and resolve this issue by following the troubleshooting steps on the link below:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-z9f/articles/00223961

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this sound bar with the Sub - amazing sound quality - feels like true surround sound.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Sony soundbar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding sound bar. It is a little expensive but sounds great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BMFVR,
      Thank you for such a great review! We're glad you like the excellent sound of the HTZ9F. Rest assured that your investment with this unit is worth it! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this surround sound system for our new Sony tv and glad we did. Sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound Bar!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar has great sound and clarity. Really pleased with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debbie22,

      Awesome! Thank you so much for the 5-stars review & feedback! We're truly happy to hear you're satisfied with the incredible sound quality of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundbar has great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround sound, compact and wireless! Various options for sound to go with what your watching!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    produces decent sound for what it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up is straight forward as long as you know an HDMI cable is required to start the process. My specific sound bar had no HDMI in it?. The HDMI out port is super tight and hard to connect initially but once installed connection was fine. Looks good and is low profile and works even better paired with the surround speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound unless you expect more personally for me it's 100

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Great, We're glad your purchase went well and you're enjoying the overall performance of the soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for the 5-star rating and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy set-up, great voice amplification.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi znosko, Thank you for the wonderful feedback! Good to hear you're enjoying the great sound quality, ease of setup, and the noticeable vocal clarity of your new Sony soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounding system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear sound system-still learning about options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar has great clarity as well as a very broad soundfield for large rooms. It's subwoofer give a very clear bass reproduction with great rumble for the low, low end. I added the matching, wireless rear speakers (SAZ9R) to complete the system and couldn't be happier with it's performance. It sounds GREAT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfaction,

      Very nice! We're glad you like the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really improved sound quality of TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really improved sound quality of Bravia TV. Will likely add surround speakers shortly.

    I would recommend this to a friend