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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound this product provides my tv. It was worth every penny.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buzz99,
      Awesome! We're glad that your investment with the Z9F Dolby Atmos soundbar is worth it. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Got this with the new TV as a bundle and couldnt be happier with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound system extreme

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up & sounds very good. Works well with The TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerryR,

      Very nice! We are glad the soundbar works well with your television. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound , sound really good , good option !!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adan,
      Thank you for an amazing review! We truly appreciate you are enjoying the great sound quality with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely enhances the Cinema experience. Love the Bluetooth feature also. Bass from the subwoofer is plenty for a film, but leaves some to be desired with loud music. The soundbar is perfect, very loud, very clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SprinklerGuy,
      Awesome! We're happy to your enjoyable experience with your Z9F soundbar. Nice to know you like the clear sound, bass, and Bluetooth features of the unit. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound, a little on the pricy side, but worth is, since I found it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bt quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great, however i do experience trouble with subwoofer interface while connected to another device. Subwoofer is less than 2 feet away from bar

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Love it. Easily connected to my TV with no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BLynch,
      Perfect! We're glad to hear that the HTZ9F were a great addition to your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    I can hear the dialog!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot review as an expert or aficionado, but I can say that the sound is authentic without being cloyingly rich. The woofer is fantastic. The combination of the two produces spoken word easily heard, which is very important for my hearing impaired partner and for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristaCelt,
      Thank you for such a great review! We're glad to hear that your new headphones suits your needs and expectations. Nice to hear you like the authenticity of the sound and fantastic subwoofer of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound sony make there product good the family enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi frank, we're glad you like the sound quality of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    sony soundbar w/ subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sony 3,1 soundbar w/ subwoofer, have zero complaints and will get rear speakers next!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great price for the quality that you are getting. Got a price deal when you buy a Sony tv and soundbar you receive an extra $300 off so I got a great price on this purchase and definitely serves its purpose. This subwoofer does not have a lot of bass so it is good for movies but not music

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, great sound, paired with the wireless Sony back speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adamh,
      Amazing! We're glad to hear that you are enjoying the great sound, easy setup and pairing/connection of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great with my new Sony 85" X900H TV and the setup was simple.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KenD,
      Awesome! Thank you for such a great review. We're glad that you like great sound and easy setup of your new soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV. Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Fits perfectly under my new A90J Sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JARONATER,
      Wow! Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're happy to know that you are enjoying the amazing sound quality of the soundbar and how well it goes with your Sony TV. We truly appreciate you being our loyal customer. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONY QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOUGHT IT TOGETHER WITH MY SONY 65" XBR , IT'S LOUD AND THE SOUND QUALITY IS EXCELLENT 400 WATTS

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best add on to my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best system to add on your tv! Im loving my tv and sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this to match the TV. Good quality sound. Wish the bass was heavier

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMeToo,

      Thank you so much for the 5-stars review & feedback! We're really glad to hear you like the amazing sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      For bass sound, if the input sources contain very little bass sound components (i.e., a TV broadcast), bass sound may be difficult to hear. Please note, that aside from the remote’s 12 step subwoofer adjustment, you can increase the level of your soundbar and subwoofer’s output an additional 6dB if you access the speaker settings in the Graphical User Interface (GUI). Please see page 59 of the instruction manual. We will have your feedback noted for the improvements to our product.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you so much for choosing Sony!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for TV sound system. Comes in clear and is simple to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer,

      Wow! Thank you so much for the perfect star rating! We are so pleased to hear you are happy and satisfied with the incredible sound quality and features of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny and this has been the best by far surround sound I have heard yet

    I would recommend this to a friend