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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for TV sound system. Comes in clear and is simple to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gamer,

      Wow! Thank you so much for the perfect star rating! We are so pleased to hear you are happy and satisfied with the incredible sound quality and features of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    TV. Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Fits perfectly under my new A90J Sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JARONATER,
      Wow! Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're happy to know that you are enjoying the amazing sound quality of the soundbar and how well it goes with your Sony TV. We truly appreciate you being our loyal customer. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to link to my Sony TV. Has good sound. It really enhances television experience.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, Only took a couple minutes to hook up. Unit turns on and off with the tv .

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay Sound Bar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best option but for the money not a bad option. I did have to take it back as the sub would intermittently get disconnected from the sound bar and it should be a plug and play when connected to a new Sony TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ShortMom,
      Thank you for purchasing the HTZ9F soundbar. We regret to hear that you're experiencing subwoofer disconnection from the sound bar intermittently and that unit had to be returned. We'd love to help troubleshoot and resolve the issue however the unit has already been returned. We appreciate your feedback and apologize for the inconvenience. We hope that you will shop Sony again in the future. Thank you for shopping Sony! - Kristina Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great would recommend this product To buy with Sony tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sony65, Perfect! We are happy to hear you are very satisfied with your new Sony Z9F Dolby Atmos soundbar and you're enjoying the amazing sound quality.If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We appreciate your recommendation. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open box - great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds great and I got a great price because it was open box. Better than JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sweet bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, and does a good job at surround. The optional rear spears would be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub woofer set up is sleak and stylish. Also sounds great.. Great addition to our smart tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome, you will miss having this, clear

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Was very easy to set up and everything works as intended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blake,
      Excellent! Thank you for the 5-star rating. We're happy to know that you like the ease of setup and overall performance of the HTZ9F Sound Bar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is spectacular and it was so easy to setup. Definitely reccomend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and pair's well with the new 85" Sony TV we just bought!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brandon,
      Awesome! We're glad to know that the Z9F Dolby Atmos soundbar pairs perfectly to Sony TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent for small apartments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a difference between a good product and a well advertised product. Prior to my purchase, I did a quick "research" (aka Googling Best Soundbar of Insert-Year-Here) and noticed Sony doesn't even make it to the top 10 on top search results. Sony has deep rich base and doesn't lose frequency. It has really good quality build and legit Atmos effects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThriftShopper,
      Thank you for an amazing review. We're glad to hear that you choose Sony from other competing brands in the market. We always strive to deliver the best quality to our products and we're glad you are enjoying the good quality especially the Dolby Atmos feature of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Low profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Movie theater sound. Easy to connect and it stays out of the way.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PSal,
      Awesome! We're happy to hear you are enjoying your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is incredible with just enough base. Easy to install and love magnet front face

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sound of these speakers. They work amazing with our new Sony TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wyogirl,

      Great! We're happy to hear you're satisfied with the overall performance of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    snart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is great easy to install. overall looks great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi easy, Thank you for the 5-star rating! Good to know you like the sound quality and ease of installation. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for your purchase and for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For hard-of-hearing individuals this sound bar makes the words so much clearer to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Easy to connect with my existing electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of setup was impressive, I was able to connect the wireless in less than 5 minutes

    I would recommend this to a friend