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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. It did not disappoint. Movie night is now sounding so much better

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great with our Sony OLED TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony sound bar works great with our Sony OLED TV. The sound is terrific!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Works well with my tv and back speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkH!

      Awesome! We're really glad to hear you're satisfied with the great sound quality of our Z9F Dolby Atmos soundbar and SAZ9R wireless rear speakers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this Soundbar!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great soundbar! I added the rear speakers for the total surround sound!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ROBBLEO,

      That's awesome! We're really happy to hear you love the great sound quality of your new Z9F Dolby Atmos soundbar. We also appreciate you like surround sound of your SAZ9R wireless rear speakers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for your time in sharing your great feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    companion item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to go with my new SONY tv. Integrates very well with good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds perfect. It was a little hare to use at the beginning .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sergio,
      Awesome! We're glad you are now enjoying the perfect sound of your new soundbar. With HTZ9F max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sound bar sounds great, looks sleek and easy to install.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andnow, Awesome! We're very pleased to hear you like the great sound, sleek looks, and ease of installation of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing sound was blown away when I listened to it in the store

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi great, We're glad to hear you're enjoying the powerful sound this unit delivers! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks or choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound clarity is clear and loud. Excellent bass, Very pleased with this sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Sony firmware issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with the rear speakers added. Can only be hooked up by optical cable, which doesn’t allow Dolby Atmos, or the Sony tv remote to work.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,
      Thank you for sharing your experience with us. When using Dolby Atmos and controlling using the TV remote on the soundbar, HDMI connection is needed. For more details, please refer to these links:
      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00194917
      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00173195

      We value your input and feedback is greatly appreciated. Should you need further assistance, please email us at socialsupport@am.sony.com with the following information.
      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds GR8!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sounds great, unobtrusive, easy to use, enhances my viewing pleasure in all modes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound and quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved it. Coming from martin Logan stuff I was expecting to be disappointed. Not at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for your TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This puts out great sound. I really enjoy listening to my music with this sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony surround sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sounds. Will purchase surround speakers. Five stars!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi W84it, Amazing! We're glad that you like the sound quality of your soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Rear speakers

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My living room is now a movie theatre thanks to these subwoofers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi EchelonTv,
      Perfect! We're glad to know that the sound bar were a great addition to your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar. I previously had a Sony 5.1 wired system. This sound bar is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this at a discount. Great sound and easy installation

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WiredTS, we're glad you like the sound quality and the ease of setup of our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with Sony TV because it was on sale. Sound is equally impressive as the TV picture.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome This is a must have Will definitely recommend to friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good combination with my Sony TV. Sound quality and features are so amazing.

    No, I would not recommend this to a friend