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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are really amazing. Sound quality is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maverick,
      Wow! Were glad that you are enjoying the amazing speaker and sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    The Audio is Great, but Cuts Out at Times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item has great sound quality, but it is paired with my Sony 75" HD TV with the X1 processor and many times the audio cuts out when hooked up though HDMI. I used an Audio Cable (Optical) and the cutting out went away, but you can't control the volume with the TV remote when using the optical cable. I just wish the HDMI connection to the TV worked better and I would have given a much higher rating.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechAce, we are glad that you like the sound quality of the soundbar. We are also sorry if you are having an issue when using an HDMI connection. Please ensure that you using an HDMI cable that’s rated for high speed (18 gbps). We'd like to know more details from you and help you out. Please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound by Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, sound quality is excellent. Will recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnw,
      Thank you for an amzing review and recommendations! We're glad that you are enjoying the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to our tv. The wireless speakers make the surround sound effortless and can be moved around the room at will. Just to be clear, the main soundbar IS hardwired to your tv. When I read the product box and saw that it was wireless I assumed that it was wireless. Silly me LOL All in all, a gre3at addition to our tv and we love the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fred,

      Perfect! We're really glad to hear our Z9F Dolby Atmos soundbar matches your TV and you're satisfied with its great sound quality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Movie house sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous sound coming from a functional, good looking addition to my Sont TV

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a sound bar and the quality of this is amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spidey626,

      Awesome! It's nice to hear you're happy with the quality of your first Sony Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this sound bar set a month ago . It is just wonderful . It just increased our tv experience . Makes a full rich sound . With a bass subwoofer that’s not overpowering but just enough . The surround sound technology really works . Hooking it up was simple as well . A quality unit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tfromflorida, Congratulations on your new Sony Soundbar! We're glad you like the rich sound, deep bass, and immersive surround sound that this unit delivers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is the best I have ever used! The sound is great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gozie,

      Awesome! We're truly happy our Z9F Dolby Atmos soundbar perfectly matches your expectations! If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review & feedback and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    BEST,TO GET IT ON SALE...$$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I BOUGHT THIS SYSTEM ON OPEN BOX SALE,GREAT DEAL.HOOKED IT UP TO MY SMART ROKU TV,SHOULD HAVE BOUGHT THE SONY BUT HOOKED UP WASN'T BAD.SOUNDS AWSOME,I ALSO PURCHASED THE SONY SA-Z9R REAR SPEAKERS AND THEY PAIRED UP VIA BLUE TOOTH,AGAIN SOUNDS GREAT,THE SOUND BAR HAS DIFFERENT SETTINGS FOR SOUND SETTINGS,MUSIC,SPORTS,NEWS CINEMA....AWESOME.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ALBERTJ,

      Perfect! We are really thrilled to hear you are happy and satisfied with your newly purchased Z9F Dolby Atmos soundbar and SAZ9R wireless rear speakers! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review & for sharing your wonderful experience with our product!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is awesome. I will be buying this for my other room as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having a difficult time hearing the vocals from our TV until we purchased this sound bar. The center speaker is specific for the vocals and made it so much easier to hear. The ability to change the sound to match what you are watching, sports, music etc. is a game changer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Service,
      Thank you for such a great review! We're happy to hear your new Z9F soundbar were a great addition for a more enjoyable viewing experience. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundbars have come a long way and this is a perfect example

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Frankie,

      Awesome! Thank you so much for the 5-stars review & feedback! We're really happy to hear you are enjoying the amazing sound quality of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Sounds great and looks good with the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up product with the TV Sony makes set up easy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HomeOwner1!

      That's perfect! We're happy to hear you're satisfied with the amazing sound quality and stylish design of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for purchasing our HTZ9F and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Excellent Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is amazing. The bass has rich deep bass and the sound bar it almost makes it sound like surround sound. The only issue is every so often will break up almost like a loss of connection, but will always come back. Very minor annoyance, but otherwise excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound with the new tv is great value was good as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigdog20, we're glad you like our product. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar has great sound and the unit fits nicely with the Sony Television.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the way the sound bar was set up with our new television

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobo,

      Great! Thank you so much for the 5 Star review and for sharing your fantastic experience with your Z9F Dolby Atmos soundbar! We're truly happy you like the stylish design and outstanding sound quality of this soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing our Z9F and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT SOUND!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT ALL AROUND SOUND FOR MUSIC,TV AND MOVIES. VERY HAPPY WITH IT

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound better than expected very neet installation installer knew what he was doing

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Perfect complement to Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great sound! Love how easy it integrates with Sony TV.

    I would recommend this to a friend