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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,475 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crisp and clear. Programmed to use with 1 remote on tv made it easier

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! Sounds great! Might cost more, but worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Matched my Sony OLED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and package deal discount from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ETOrange,

      Awesome! We're really pleased to hear our Z9F Dolby Atmos soundbar perfectly matches your Sony OLED TV and your expectations! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review & feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High quality sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and slick system, easy to install, easy to use and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has great sound and is very load super slim and looks nice under tv

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this sound bar mad all the difference in the world great sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great when paired with the Sony sound bar and sub woofer

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my living room along with surround sound speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What a great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for this 3.1 channel sound bar real great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony soundbar is phenomenal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the Sony soundbar and also got the rear speakers to go with it. After about a week it started cutting out at all speakers. Then after doing some research I turned the RF option off and I haven’t had a issue since. The RF option is on by default so if you buy this make sure and turn the RF off and you’ll be happy you bought this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sound is crisp and clear for music, TV and video.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and the sound in the room is very easy to hear

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas. Easy to set up and works great via Bluetooth.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product and it provides quality sound. The only reason I deducted one star is because the treble on it is low and even after adjusting the setting, it is hard to hear people speaking. Overall still a good product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Big Rog,
      Thank you for sharing your experience with the HTZ9F Soundbar. We're glad to know you like the sound quality and regret to hear that you are having some difficulties in hearing people speaking and with the trebles. We'd love to help troubleshoot the device. For making Dialogs Clearer, press VOICE. The voice mode appears on the TV screen. Press the button repeatedly to select the voice mode. We'd like to isolate the issue with the treble sound, May we contact you for help? If so, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Easy option for terrific sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar. It has fewer speakers than the high end Samsung soundbar and yet sounds better. It has two settings for boosting dialogue. It has a night setting to keep the bass from rumbling the walls. And it produces Dolby Atmos sound so you get that immersive sound without the wires and hassle of rear or ceiling speakers. I highly recommend this soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than speakers all over the place. Sound excellent. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar & bass Movie theatre sound at home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Will!

      Wow! We're really glad to hear you're satisfied with the great sound quality and features of our Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review & feedback and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Great sound bar sounds good not too hard to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help and support

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Sony sound bar for Christmas and had problems with it cutting out. Long story short the gentleman at the geek squad desk who helped us was very helpful and polite. He exchanged the unit for us and made our day. I wish I had taken his name so I could give him credit for a job well done. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Timmothy, We're glad to hear you had such a wonderful customer service experience having the unit replaced. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wife is happy, and so am i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar, by far, exceeds any other sounds system I ever have had.

    I would recommend this to a friend