Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
Great sound and integrates well with Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have it configured with the MagnoliaSony - 65" Class - LED - X950G Series - 2160p - Smart - 4K UHD TV with HDR and the combination is amazing. Seamless control even with a Spectrum cable box. We watched the Florida/Miami game last night and I think one of the players spilled Gaade on me? ;-)
I would recommend this to a friendBrand response from SonyListens
Posted .Hello, DavidfromPinehurst!
We’re glad you like the product! Thank you for choosing Sony!
~Zac
- Pros mentioned:Sound quality
Good sound, bad surround
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality overall, but atmos is nearly useless and when paired with the optional wireless rears, has disconnecting issues.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jonathan, Thank you for your feedback on the Z9F Dolby Atmos soundbar. We regret to hear that you are having an issue with the soundbar. In this case, you can follow the troubleshooting steps to the Soundbar Bluetooth pairing issues, pairing fails, or when you cannot connect with a source device via Bluetooth from the link below:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00260902
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Jay
Sensational Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar was bought so we could hook it up with our new Verizon Fios system a certain way. It works exactly like the Best Buy rep said it would and allowed my husband to hook it up without the extra wires, which he hates. Plus the sound is excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi vldehle, we're glad you like our product. You will never regret this purchase. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! ~Earl
Great sound bar, a little pricey.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar as an open box item for $485.00. It was around $1100.00 new. I normally would not buy a returned item, but the only thing missing was the demo cd. What a find, I couldn't be happier.
I would recommend this to a friendSoundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a new soundbar to go with our new tv. Worked great but then stopped working. Had to return it for a new one. So far no issues with this one. The external Bluetooth speakers are kind of a pain to pair up if they get disconnected.
I would recommend this to a friendI made a great choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was stuck between a few soundbars, but happy I chose the Sony. Has more than 1 hdmi input. It actually synced with my new LG OLED. Bought the back speakers. Glad I did.
I would recommend this to a friendMovie theater vibes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product the only reason why I gave it 4 stars instead of 5 is I was told ot woul still be really loud on 30 that's not the case
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Keisha,
Thank you for taking time to review the HTZ9F Sound bar. While we are glad that you like the sound bar, we regret to hear that you having low sound issue. We'd like to help troubleshoot the issue. Please open the link below with steps to follow on page 72:
https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
If you are unable to resolve your concern, please email us at [email protected] with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Kris
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good soundbar. It has a vertical sound that simulates a 7.1 and works fine. But the sound quality could be a bit better. Maybe if it had tweeters and the subwoofer worked with low frequency's could be much better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rodrigo, thank you very much for taking the time to share your concerns with us. Sony takes the voice of our customers very seriously and hearing all feedback - good and bad is important to us. We appreciate your feedback. Regards, ^Ron
A little pricey but has very good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a little difficult to figure out how to set up, with there were better instructions. With a little hep from YouTube was able to figure it out without calling support. Let’s just say I’m glad I don’t work in IT!
I would recommend this to a friendPerfect sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having chosen a 75" Sony television for our upstairs entertainment space (18'x16'), it was an easy decision to choose to also pair this sound bar with our television. This sound bar, paired with our Sony, makes it the best space in the house and really fills the room with great sound and picture..
I would recommend this to a friendGreat sound bar and TV mount
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was great. Delivery was well coordinated and communicated and on time. The washing machine leaked however at first use. Best Buy coordinated the return and a new one which works fine.
I would recommend this to a friendopted to go with the Bose sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After considering the sony sound bar, we realized that the Bose sound bar had five speakers that are directional in nature and because our room was large and had open hallways, the bose system was better for us
No, I would not recommend this to a friendQuality
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not a movie quality system or anything that’s going to blow you away. But if your just wanting to hear your everyday tv better and have more depth in the sound this is worth it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jy1921!
Thank you so much for the 4-stars review & feedback! We're happy to hear you're enjoying your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the HT 5000 Sony Soundbar as well as this new 3. 1 Sony and I tell you this 3. 1 Channel gives the HT 5000 a run for its money I have the 3. 1 Channel as my main Soundbar in the living room.
I would recommend this to a friendDon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as good as I thought it was it is it is it advertised I appreciate the help by the Best Buy employee who helped me to pick out the right one I was looking at another one but this one is worked out great thank you geek squad for installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drg60891, You've made an excellent choice! Good to know that this is what you're looking for in a soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! -Sam
A smart buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a Sony TV, you’re gonna want this to help complete your sound setup. Get the Bluetooth rear speakers as well if you can. Bonus feature: you can add this soundbar to and Echo group as an additional speaker.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Vitonious,
Thank you for an amazing review and recommendation! We're glad to know you like the HTZ9F soundbar. This is definitely a great addition to a Sony TV for a cinematic experience. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris
Great sounds and features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and no wires!!! This soundbar also have built-in Chromecast so you can stream audio from the smart phone. Another great feature that you can extend this soundbar and have additional 2 rear speakers (wireless!!!) to get a 5.1 sound system
I would recommend this to a friendBrand response from SonyListens
Posted .Hi asheriko,
Perfect! We're glad that you like the sound quality and wireless connection of your new Soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Excellent installation but problem for owner
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician did an excellent job of connecting the soundbar and subwoofer. However I was not able to put the TV system into its final position in my new home immediately and so will have to ask for it to be connected again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mikej,
Thank you for a perfect rating. It's great to know how your soundbar is setup properly by the technician. You may use this link as your guide on how to connect the TV to the soundbar:
https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
If you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Issue:
With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Good sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have it connected to my X950 sony TV. The bas drops sometimes but it has great quality sounds. I got the 4 year geek squad just in case anything happens later on
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FaresMustafa,
Thank you for sharing your feedback. While we are glad that you like the sound quality of the HTZ9F soundbar, we regret to hear the issues that you are having with the bass sound. Please refer to this link if there is no sound or only a very low-level
sound is heard from the subwoofer on page 72-73 of the manual.
https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With HTZ9F max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Cons mentioned:Pricey
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was expecting much more for the price. Many options just not the sound I was hoping for
No, I would not recommend this to a friend