Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
Great sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very full sounding with deep bass from this system. It’s not a true Dolby Atmos sound bar so I’m taking it back but it was definitely worth a shot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bobby,
Thank you so much for the 4-stars review & feedback! We're really pleased to hear you're satisfied with the amazing sound quality of our Z9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
We will surely take note of your feedback as we always strive to make this a better experience.
- Romeo
Alls well that ends well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent once installed. Installation presented multiple challenges for Geek Squad. So glad i didnt try to install myself.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wowww,
Awesome! We're happy to know that you are now enjoying the excellent sound of your new HTZ9F soundbar after it was setup by your installers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Good sound and Bluetooth capability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even with the TV off, this sound bar can play your music. I had to unplug and reset it one time so far when it quit delivering sound, but for the most part it's a good purchase.
I would recommend this to a friendGreat sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, great sound, even in a large room that had terrible echoes with our small television. Excellent clarity. You can play audio off of your computer or phone, etc.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SonyFan27,
Fabulous! It is really lovely to hear you are happy and satisfied with the exceptional sound quality and overall performance of your new Z9F Dolby Atmos soundbar.
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for the 5 Star review and for choosing Sony!
- Romeo
Sony Wireless 3.1 Ch Hi-Res Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is perfect for our small-ish TV room. Great bass that doesn't overwhelm the other sounds you like to hear coming out of whatever you're watching, but can still be felt when its needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi M3DS, Great! Thank you for giving the product a perfect rating! We are very happy to hear your purchase went well. It's nice to hear you are enjoying the excellent sound quality and how it perfectly matches your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess
Easy installation; nice sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, we really like this unit and feel we are getting a better sound than we did with the ZVOX. I really like that it is plug and play and no complicated installation.
I would recommend this to a friendSound Bar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No actual complaints, just feel the Bose or Harman Kardan are a better product. Bought the Sony TV and figured it was easier to integrate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BizkitBlocker,
Thank you for purchasing the HTZ9F. We regret to hear that the soundbar were not able to meet your expectations. Wed like to help and troubleshoot your sources and connections.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the HTZ9F:
We appreciate you and thanks again for shopping Sony!
Sincerely,
Kris
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had tried 3 other soundbars before settling on this one. The sound is crystal clear and distortion free. The surround is very good when you add the two optional speakers. I like that it has 2 HDMI in connections. A top quality soundbar.
I would recommend this to a friendToo much sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All the sound options makes this a perfect choice for my family, night mode, gaming mode and the ability to focus on the voice only lessening the back ground sound so the voice is center
I would recommend this to a friendDid not exceed expectations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were disappointed that the Sony sound bar did not work better than the LG sound bar that we already had. So we returned it. It was not bad, just not better. So the value for us was not there.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Reviewer,
Thank you for sharing your experience with the HTZ9F. We regret that we were not able to exceed your expectations and unit had to be returned. Adjusting the sound quality to pre-programmed
sound effects that are tailored to different kinds of sound source may resolved this matter. We value your opinion and hope you will shop again Sony in the future. Thank you for shopping Sony! -Kris
Awesome Sound Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this soundbar to get the full Dolby Vision/Dolby Atmos experience with my Sony X950G TV. The sound quality is awesome. For the price, I wish the rear wireless speakers came with this sound system and not sold separately.
I would recommend this to a friendMinor issues, but seems ok now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had some issues with it Muting while watching Movies, but since the last update it has not happened again, hopeful this will continue to work.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi R2D2, Thank you so much for the 4-stars review and for sharing your great experience with our Z9F Dolby Atmos soundbar! We're really happy to hear you're overall satisfied with the amazing sound quality of this soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Glad to know that the issue has been resolved by updating the firmware. Thank you for choosing Sony. -Jess
Amazing Sound!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my LG sh7b which was a high end soundbar from last year with the Sony and the difference is night and day. Better bass and amazing sound quality for every type of media. I tried some games and game mode also helped with surround sound.
I would recommend this to a friendRF Channel Problem
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, still has trouble auto selecting a RF wifi connection to the sub. Have to turn off and on to get it to switch channels.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CorsairCEO,
Thank you for sharing your feedback with the HTZ9F. While we are glad you like the great sound of the soundbar, we regret to hear the difficulties that you are having with the wireless transmission. You may open this link with steps to follow if the wireless transmission is unstable on pg. 34 of the soundbar manual: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
Note that if you change the [RF Channel] setting from [Off] to [On], it may take 1 minute for the sound to be output or reconnect.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris
good sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.coming from a Samsung soundbar that had connectivity issues with the wireless subwoofer this one is great. Bass is good and the soundbar is loud!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayJustGames,
Thank you so much for your honest feedback! We greatly appreciate you're happy with the best sound quality of our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing our HTZ9F and for trusting Sony!
- Romeo
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good soundbar, and synced effortlessly with the Sony TV. I only returned it because I found the same one at a cheaper price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Donk,
Thank you for sharing your experience with the Z9F Dolby Atmos soundbar. Although we're glad that you like the soundbar, we regret that we were not able to meet your expectation with the price and unit had to be returned in exchange for a lower price unit. We appreciate your feedback and value your opinion.
Thanks again for shopping Sony! - Kris
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful audio when hooked up. When originally installed sound bar was not hooked up. Since changing to a digital system, the tech that installed the phone system, hooked up sound bar and it works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Skippy!
Awesome! Thank you so much for sharing your wonderful experience with your new Z9F Dolby Atmos soundbar! We really appreciate you like the amazing sound quality of this soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for the 5-stars review and for choosing Sony!
- Romeo
Happy user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what i had hoped for, easy connect to my Sony TV and other sources for music and videos. good all around sound, strong bass. will be adding remote speakers soon to complete the full sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NJBill,
Awesome! We're glad that the Z9F Dolby Atmos soundbar were a great addition to your Sony TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Great Sound System
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BB associate showed me this sound system in the store and I was very impressed. Got it home and it sounds just as good! This is a great quality system for half the price of some of the others.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MouseRat,
Wow! Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're glad to hear that we were able to meet your expectations with your new soundbar. Great to know that you are enjoying it sound and great deal price. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Epic sound in a small package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony soundbar packs a great audio punch for it's compact size. The atmos audio is very impressive, your movies will sound amazing on this soundbar. The sub is also very good, when placed by the couch you can really feel the action.
I would recommend this to a friend