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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 2,475 reviews
  • Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like and am enjoying this sound bar, we also purchased the wireless speakers. Had a bit of a hiccup with the Geek Squad installing but all is good now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CFeld,
      Thank you for an amazing review! We're glad to hear that setting up the soundbar is all good now despite of what happened. Great to know that you are enjoying the HTZ9F sound bar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony sound system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to this sound system which compliments the Sony tv,, I almost have “ movie theater “ sensations in my own living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mitch, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our Z9F Dolby Atmos soundbar. We are truly glad that you like the incredible sound quality and it complements your Sony Bravia TV for a more immersive, engaging cinematic experience in your home. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Sony soundbar with subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and the whole family LOVES it. Can't wait to get the additional pieces for the set

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Wendy,

      Thank you for your feedback on the Z9F Dolby Atmos soundbar. This is a nice present and we're glad that your husband and the whole family is enjoying the amazing sound of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Perfectly balanced sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound system I've ever had. The sound is so crisp compared to anything else, and it is balanced well. It really is the perfect balance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chase,
      Awesome! We're happy to hear you are enjoying the perfect sound with your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Works great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system really adds some punch to all broadcasts, depending on the volume level, great improvement over the speakers in the tv, has alot of options also for streaming and bluetooth, so far very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 3.1 Soundbar system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular sound Box replaced a twelve-year-old Bose sound system. Was very impressed with the sound quality. I would highly recommend this particular model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kldsr,
      Wow! Thank you so much for such a great review. We're glad to hear you are enjoying the amazing sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent Sony soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy connection and the sound quality expected from a Sony. The ability to adjust the levels and bass is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nicemount, Amazing! We are glad to hear that you are very satisfied with the easy connection and superb sound quality of your Sony Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for sharing your awesome feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my living room. I like the HDR 4K pass through I use for my setup. I’m going to buy the optioanal rears to complete it soon. I have all Sony setup and it meshes well together with ARC

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An ok system.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Polk system. Not as impressive as I was hoping for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CSTU93,
      Thank you for your time writing this review. We're sorry to hear we were not able to meet your full expectations with the Z9F soundbar. Please make sure that the soundbar software is updated as it includes key features, applications, bug fixes, and feature improvements.

      We'd like to help make this a better experience. May we contact you and get more information? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:




      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks again for purchasing Sony. - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted better sound than just a television alone could provide. Well, this sound bar exceeded my expectations. Loud, clean, and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was installed by the Geek Squad, but so far it has been seamless in the operation. We switch back and forth, between satellite and internet, quite often, and the unit works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, JimG!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Rated 5 out of 5 stars

    Sony HT-Z9F

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony HT-Z9F is outstanding and very easy to install. Remote control is excellent. Paired with Sony XBR65 tv. Not using rear speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Display, We are happy that you like the quality of your Sony Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best subwoofer system I have ever had. The clarity and sound is wonderful. I definitely recommend to anyone wanting crisp and clear sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaToya,
      Thank you for a positive feedback. Nice to know that we were able to give you a good match with the clearness and amazing sound quality of the Z9F soundbar. Your review would surely help others in the future. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Looking forward to your continued support! Thank you for choosing Sony. - Kris Sony_US

  • Rated 4 out of 5 stars

    Sony Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this system offers great high notes while the bass can really pack a punch. Great for sporting events, of a good movie.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and good sound quality. Price was lowered when I purchased a Sony tv at the same time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Husky54,
      Awesome! We're glad that you like the easy installation, sound, and great deal that came with the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Sound Bar with wireless Subwoofer the best Ever!! we really feel like we're at the movies. The first night we watched Black Panther it was totally Wicked!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shawne19,

      Wow! We're really glad to hear you're happy and you're having fun with the movie theater-like sound quality of your new Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for sharing your cool experience with our HTZ9F and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar provides great realistic sound to compliment our Sony TV. We have a large family room and it seems to be the correct size to make our sound as beautiful as our TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 3.1 Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't sound as great as it did on display at the store. But overall good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Soccer19,
      Thank you for sharing your experience with us. We're sorry to hear we were not able to meet your full expectations with the sound quality of the HTZ9F soundbar. We'd like to help make this a better experience. May we know how your devices are connected? Depending on the input signal and
      the sound mode setting, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. For optimum performance, you may adjust the sound quality or set the sound effects that are tailored to different kinds of sound sources. For steps, please check this on pages 48-50: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf

      Should you need further assistance, feel free to contact us by sending an email to socialsupport@am.sony.com with the following:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Z9f Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar especially when calibrated. Only soundbar that plays all audio codecs and I got an amazing deal on it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maury,
      Perfect! We're glad to hear we were able to give you a great deal. Nice to know how much you are enjoying the excellent sound quality of the Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant that this $900 soundbar would really pack a punch. It does an amazing job and since I bought it with my 900f I got it for cheaper. The atmos and digital surround is really cool stuff.

    I would recommend this to a friend