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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,475 reviews
  • Rated 5 out of 5 stars

    A needed piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First sound bar so I don't have much to compare it too but it's made it easier for my Mom to understand the actors. So I'm happy. Good system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smitty,
      Wow! We're glad that the soundbar suits your Mom needs. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Helps Clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product helps but could be better. It would be nice if sound was able to only come out of surround sound speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this system. The mini surround speakers really enhance the sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice soundbar. Really can’t give a detailed review since I just purchased but the sound is big and I don’t think you would be disappointed with this one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ant40,

      We're happy to hear you're satisfied with your newly purchased Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is considerably better than the Samsung unit I had before. Very good tone and plenty of volume. It also works very well with the Sony rear spekers. Easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the average household entertainment center. Affordable & adequate!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roberto, Thank you for your feedback so far on using the Z9F Dolby Atmos soundbar. We're thrilled to know that you like the amazing sound quality, reasonable price, and overall performance of the Soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound! you have to have the sound up a bit to get the full effect of the subwoofer. Easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Annie,
      Perfect! We're happy to hear you are enjoying the great sound and easy installation with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Impressive Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds incredible. I added the wireless rear speakers that are optional & couldn't be happier. Take the time to adjust the sound & you won't be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound coming out this sound bar while watching movies and sports. I adjusted the sub woofer up just a couple ticks to get this rich sound so keep that in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy with my purchase!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my purchase! I purchased this soundbar at the same time I bought a new Sony 4K TV and the sound is far superior than my previous surround sound system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Confuses the Sony 850 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar sounds ok but the problem is it puts the TV in a sleep mode so it is almost impossible to get to operate properly without to much work. I connected it as recommended first then at the request of Best Buy I tried a different connection with a little better help after a week of trying to get it to work I had my cable guy to try a digital connection. I sent a request to Sony and no help there not even a reply. The issue is you can not get the tv to come on without to much effort. It has to be done with the Sony remote initially and the real problem is the bar will come on and the next attempt the tv will come on and the bar will cut off. After several attempts going back and forth you have to go to the tv and cut it on so the bar does not cut off. After you get them on properly the cable remote works perfectly on and off at your will until it is turned off and left off for some time. After a hour or so you have to start all over again. In case you think it is the tv I bought two at the same time and I switched them after a couple days and both do the same with the bar but work great without the bar. Poor Sony may know the problem but will not respond to my request for help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The addition of the sound bar to our new 55 inch TV makes all the difference. It fills the room with sound whether watching the NFL playoff game or an action movie. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound in large room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even without adding more speakers for surround sound, these two are more than enough for our large oddly shaped room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay no immersive sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased this unit along with Samsung q60r to try both out . I’m was disappointed playing 4k Dolby atmos the sound was not that great on this Sony unit The demo in store had rear speakers that you can’t disable the 3D effect was not the same at home .for the price the Samsung has a better sound with up firing speakers the only disadvantage no atmos or dts-x .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality Sound Bar

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good quality. I wish the rear speakers were a bit less expensive.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Leonitus76,
      We're happy to know that you like the quality of our HTZ9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY! - Kris Sony_US

  • Rated 4 out of 5 stars

    Solid sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid sound, no issues, way better than the Polk I tried to replace my old Sony soundbar with.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robs,

      That's awesome! We are thrilled to hear you're satisfied with the best sound quality of our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    This Soundbar blows the roof off of the house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best soundbar ever. Theater like sound with the rear speakers. Had it turned way up for WW1984 and I felt like I was in the movie itself

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyBob,
      Awesome! Thank you for your feedback on the Z9F Dolby Atmos soundbar. Good to know that you found the best soundbar that suits your needs and expectations! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Feel the Base!!! Really Feel the Base!!! Really Feel the Base!!! Really Feel the Base!!! Really Feel the Base!!! Really Feel the Base!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LoveTheSound,

      Perfect! We really appreciate you like the incredible sound quality- especially the bass sound of your new Z9F Dolby Atmos soundbar! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for son and wife for Christmas. They previously bought a new Sony 85 inch TV and they loved the soundboard. Completes their set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoneyBadger1974,
      Wow! Thank you for such a great review. We're glad that your whole family loves the new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this soundbar with the new x950 tv because of the discount you could get and all I can say is wow I can hear pretty much everything crystal clear

    I would recommend this to a friend