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Customer Ratings & Reviews

Your price for this item is $222.99
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Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,475 reviews
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having difficulty with wifi, but otherwise it appears to be a great system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice improvement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge step up from my TV, but not too essential. Basically if you got money. It will improve the sound, but don't expect a revolution.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gregory,
      Thank you for sharing your experience on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We will surely take note of your feedback as we always strive to make this a better experience. Thank you for choosing Sony. -Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know how much I was missing audio wise with my old soundbar until I hooked this bad boy up. This will immerse you into whatever your watching, or playing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but could improve more

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good surrounds. It just give you this static sound when you switched it to netflix

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Genetic,

      Thank you so much for the 4-stars review! We are happy to hear you like the great sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      We are so sorry if you are having some audio issues when switching to Netflix. Some of this problem can be fixed by simply updating the firmware of the soundbar. Please follow the steps provided on this link to update the firmware of your soundbar and check if it resolves the problem https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads/00016893.

      If the problem is still occurring, please send us an email at [email protected] so we can better assist you. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BestBuy Username:
      Telephone Number:
      Issue:
      Model Number:

      We're looking forward to your message!

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great bar. Easy to setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound bar. It fits perfectly under my Sony TV. Got it on sale plus a deeper sale because I bought at the same time as TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Litalou,
      Thank you for such a great review! We're happy to know that you are happy with your purchase.We always strive to deliver the best quality to our products. With HTZ9F max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Recent purchase so we will see. Love it with the Sony 65” oled.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonyoled,
      Wow! We're glad to know that the soundbar works perfectly with your TV. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Want a great sound?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect product for you. The sound is clean and the features are wonderful. I especially like the different ways you can direct the sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sinking everything to tv at first was confusing but once we got it working everything sounded great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great buy!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I decided to get this one! Great value , clear voice/dialogue , and even better wheb pair es with the set of rear speakers that comes separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic sound profile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in an apartment, this is perfect for improving the standard sound from the TV without springing for an expensive speaker setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi land2634,

      Fabulous! We're extremely pleased to hear you're happy and satisfied with the incredible sound quality of our Z9F Dolby Atmos soundbar. If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Good so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No compliants so far. Working as expected.........

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 2501454,
      Awesome! We're glad to know you like your Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    Great new surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Bose for years, but I wanted to try something new and improved. I’m loving this system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is even better with the wireless speakers that connect to it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cwcmiami,
      Thank you such a great review! We're glad to hear that you like the sound quality and wireless connection of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound really enhances the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really increases your listening experience Geek squad set this up with TV. Really like that it has its own remote to adjust the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Barb!

      Awesome! We're happy to hear our Z9F Dolby Atmos soundbar perfectly matches your expectations! If you haven't yet, purchasing the SAZ9R wireless rear speakers will really enhance your surround sound experience! With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony HTS 350 is a great sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this myself using the AEC to ARC HDMI The TV recognized the sound bar immediately. Took about a minute to install !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Horrible,
      Amazing! Thank you for sharing your experience with our HTZ9F. We're glad to hear that the Soundbar was easily setup to your TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Just buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is a beast. It has all the features you could want in a system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blackdragon79,
      Awesome! We're really glad you are enjoying the amazing sound and features of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for your recommendation and for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is unbelievable. I’ve tried 4 at Best Buy & this one was the BEST one. The #1 Loudest. Watching an action movies with this surround is the best sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Epic sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this sound bar is crazy. The sound quality is so good for a wireless system. Very happy wit purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome addition to my purchase. Especially effective for those action films where you want to feel you're there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skip, You've made an excellent choice! We're very happy to hear you're enjoying the cinematic experience with your new Sony soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Definitely a must

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made a huge difference for us in the house since we have high ceilings so it really radiates the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kacshopper,
      Awesome! We're happy to hear that your new Z9F soundbar suits your needs and expectations. Nice to hear you are enjoying the surround and vertical sound with your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US