Customer Ratings & Reviews
- Model:
- HTZ9F
- SKU:
- 6201448
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
Good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound. It does get distorted when you go super loud.
I would recommend this to a friendDecent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound from subwoofer drops frequently even after software update
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Phil,
Thank you for sharing your experience with us. We're sorry to hear the sound issue that you are having with your HTZ9F. Please open this link with steps if the sound skips or cuts out from the subwoofer. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00200429
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With Z9F max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Surprise! First time sound bar user!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Tried 2 others before returning and making this final purchase. It was made specifically for the TV I purchased. Happy listener here.,
I would recommend this to a friendSound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this sound-bar. It’s gives a nice sound. I just bought the rear speaker so I’ll get to hear more sound from back
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bebee,
Perfect! We're glad to hear that you like the amazing sound quality Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Outstanding!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding!! Provides unbelievable sound that fills our viewing area! We are very happy with this sound bar!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jimmer,
Very nice! We are glad you're happy with your purchase. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Regards,
David
Outstanding but one issue
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great soundbar, however I have it connected to my 75 inch Sony tv by optical. On occasion the sound just drops for u determined time, then comes back on, or if I turn soundbar off and it comes back on the sounds works. For this price should not have these issues
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dave,
Thank you for sharing your experience with us. While we're glad you like the soundbar, we're sorry to hear the issue that you are experiencing with the unit. Please make sure that the software is updated as it includes key features, applications, bug fixes, and feature improvements. Let try to isolate the issue by following the steps on this link if there is no sounf using optical connection. https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars/ht-z9f/articles/00027069
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris
Good sound bar for hearing dialogue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Sony sound bar that was a 2.1. Always turning volume up and down. Bought the 3.1 amazing how we can hear the people talking without sounding muffled.
I would recommend this to a friendGood purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For medium room, excellent! Really loud and good quality sound! Amazing pair! Recommend to also get the pair speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tonyblade,
Wow! Thank you for an amazing review and recommendation. We're glad that you found the best soundbar that will suit your needs and expectations. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Mikes sound bar and sub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it .. fantastic purchase right here. The young man that helped me was spot on.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Michael,
Thank you for such a great review! You definitely made the right choice. Nice to know you love your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.Thanks for choosing Sony! - Kris
First soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a difference with the “65” smart tv. At times it reverts to TV audio, then comes back on.
I would recommend this to a friendJust like being at the movie theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and subwoofer add a whole new experience to watching TV or listening to music. I purchased the openbox items and saved money
I would recommend this to a friendSpeaker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for the best sound Home theater systems it is perfect for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raksmeypich, We're happy to hear that you like the sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin
Wow!!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on a sale and this is a nice sustem! Beware the rear cutout for all of the hookups are pretty tight, and mounting it will be a pain.
I would recommend this to a friendTreat yourself to an upgrade and sound.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is definitely a step up from your standard TV speakers. Room feeling base and fantastic moss.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Techdad27,
Awesome! We're glad that the soundbar were a great addition to your setup. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
Sound system
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great other than when it kicks out once in awhile.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Washing,
Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're sorry to hear the issue that you're having with the unit. Could you tell us more information and connection for us to better assist you?
Feel free to contact us by sending an email at socialsupport@am.sony.com with the following details.
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had many different brands & have not had any issues with any Sony products. The experience of the sound with a movie is spectacular!
I would recommend this to a friendToo pricy, low quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first experience with a soundbar and it’s being very disappointing so far. The sound has very low definition and is muffled. If you don’t use the sub-woofer, you will feel like hearing a 1920 gramophone
No, I would not recommend this to a friendGreat sound all around.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was concerned about going from a traditional surround sound system to the sound bar. My concerns were unfounded. This system is awesome!
I would recommend this to a friendGreat for movies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend this for an apartment homes. Great for movies! Especially on those staycation time with hubby and friends!
I would recommend this to a friendSony
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but nothing like the Bose 700 soundbar!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Andy, Awesome! Good to know that you like the sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin