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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 2,475 reviews
  • Rated 5 out of 5 stars

    Great sound bar and subwoofer for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked hearing the sound going from left to right of race cares or planes. The sound separation is a plus for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bombo!

      Wow! That's awesome! We're really thrilled to hear you're having fun with the amazing sound quality of our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Another Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, Excellent ! Should throw in another Speaker for the Money, of course there is ample time to surprise me !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tony,
      Awesome! We're glad to hear that you like your soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony TV and Sound Bar perfect match

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar brings out the best in movies and sports it can get loud but also with the volume low the sound is clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kw091664,
      Awesome! We're glad that the HTZ9F soundbar were a great addition to your TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Great sound, fills the room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone who wants to be able to play music and fill the room with sound, i also take the bar to work and play it there

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not much an upgrade from my high end TV speakers

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Sony fan, and saw good reviews for this soundbar, but honestly I was very disappointed. I WANTED to like it, but it really wasn't much of an upgrade over my high end TV's speakers. I gave it a couple of weeks, but it just wasn't enough of an upgrade to be worth what I spent.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi docdaddy, Thank you for the feedback on your experience with your HTZ9F soundbar. To ensure optimal listening experience, we recommend adjusting the sound quality features included in this unit such as the pre-programmed sound mode options that are tailored to
      different kinds of sound sources, VOICE function for added clarity, NIGHT function to output at low volume with minimum loss of fidelity and clarity of dialog, and DSEE HX function that upscales existing sound. Please refer to the link below for more information about these features:

      https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (see pages 49-53)

      Regards,
      Sam
      sources to near hi-resolution sound Sony_US

  • Rated 5 out of 5 stars

    Great choice for TV sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar matches up very well with out 65 Sony TV. The ability to connect seamless using Bluetooth assists in reducing cable mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar and subwoofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the sound. Fit perfectly in my family room with out being too large and overwhelming. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Sound System!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony sound bar, subwoofer and the two. The sound is amazing. Dialogue is so much more clear with this sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Sound Systen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant agents, very knowledgeable technically, helpful in teaching us how to use the new system. Virus sensitive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewSoundSystem,
      Excellent! We're glad to that you are enjoying the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar is amazing! Great clarity. The room the system is installed in is perfect. The sound bar fits up perfect against the bottom of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Sound!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is awesome! The sound is crisp and clear. The subwoofer is awesome as well, especially with action movies.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarkM,

      Thank you so much for the 5 Star review! We're thrilled to hear you're happy with the cinema-like sound quality experience this Z9F Dolby Atmos soundbar provides. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for commending Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Awesome clear sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean sound is produced from the soundbar. The quality is great and easy to connect. It could use more than two HDMI inputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to our new Sony 55”. Major difference in the sound which fills all corners of the room!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheKFC, Great! We're glad that you like the sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin Sony_US

  • Rated 5 out of 5 stars

    Sound bar and great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have seen different sound bars on different TVs but this sound bar has been so awesome! Gives it a home version of movie theater sound. Its great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Sound Bar connected easily with Sony TV. Nice addition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryan, We're very grateful for this positive feedback! We are truly happy our Z9F Dolby Atmos soundbar works great with your Sony TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend Sony sound bar. I like it better than my Samsung and my BOSS .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good sounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El aparato se escucha bien, seria bueno acompañarlo con las cornetas laterales

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounded great in the store but no so much at home. Subwoofer is hard to even tell if it is on. Confirmed the settings and can see green light but not impressed. Way too much money for average sound. Wish I would have spent half the money and probably have about the same quality.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thad,
      Thank you for sharing your experience. We regret to hear that we ere not able to meet your expectation with quality of the sound of the HTZ9F. We'd like to help troubleshoot and isolate your connections. Try some of these solutions if there is only a very low-level sound is heard from the subwoofer.

      Press SW volume+ on the remote control to increase the subwoofer volume
      Make sure that the power indicator on the subwoofer is lit in green.
      If the power indicator on the subwoofer flashes slowly in green or lights in red, try the following.
      – Move the subwoofer to a location near the main unit so that the power indicator on the subwoofer lights in green.
      – Follow the steps in “Connecting the Subwoofer and Rear Speakers
      Wirelessly” (page 32). https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf
      – Check the wireless connection
      status (page 63).
      - If the input sources contain very little bass sound components (i.e., a TV broadcast), the sound from the subwoofer may be difficult to hear.
      You can check the subwoofer sound by emitting the test tone (page 59).
      - Set the night mode to off. For details, see “Enjoying Clear Sound with Low Volume at Midnight (NIGHT)” (page 50).
      - If you change the [RF Channel] setting from [Off] to [On] (page 34), it may take 1 minute for the sound to be output.

      May we contact you to help? If so, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Additional Information regarding your experience with the HTZ9F:

      Regards,
      Kris Sony_US

  • Rated 5 out of 5 stars

    Music for you ears

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the right complement this is the best sound bar for the price. You will not regret it. I hope you enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marcos,
      Awesome! We're glad to hear that you're investment is worth it. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Awesomeeeeee!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesomeeeee!!!!! Sounds Great, Easy to Pair and Mount Up to Your Wall If You Want.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Davey,
      Thank you for sharing your great experience with us! We're thrilled to hear you are enjoying the great sound, easy pairing and how the HTZ9F can be mounted to a wall. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US