Customer Ratings & Reviews
- Model:
- HTZ9F
- |
- SKU:
- 6201448
Customer reviews
Rating 4.4 out of 5 stars with 2477 reviews
(2,477 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love It
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very Pleasantly surprised at the sound quality from this System. I was hesitant at first to spend this kind of money on a sound bar especially with the failures of 3 different purchases of other brands and quality in the past. Watching movies as well as streaming any show now is an experience. Top Volume levels and clarity are definitely high enough for anyone in the house to come running in and ask to have it turned down. Play around with the different settings with the Subwoofer and preset levels for Movies, Sports etc to find what you like. Also it is great to just pair up as a Bluetooth player from time to time with your phone to play some music while you are doing things around the house. Very happy and also like that it does have the ability to add other rear speakers to pair up in the future if needed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BBADDICT,
That's great! We're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you.
Thank you so much for sharing your cool experience, and for trusting Sony!
- Romeo
- Pros mentioned:Sound qualityCons mentioned:Pricey
Rated 4 out of 5 stars
Sounds good, but so pricey.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not an audio pro, but these certainly sound great. I just wish they came with the rear speakers as well for how expensive they are. An additional $300 for them is insane.
I would recommend this to a friend - Pros mentioned:Easy setup, Rear speakers
Rated 5 out of 5 stars
Great Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to use than my previous Samsung sound bar. It responds quickly and I can use the same TV remote to turn the volume up and down. I can hear more of the actors speaking than just background noise and music. The Subwoofer really adds to the experience for sure.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mind baffling
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had been in the market for about a year now for a good atmos sound bar and finally found one. I had listened to sony’s 7.1 top of the line bar as well as lg and samsung’s but was never impressed enough to fork out $1300 plus for one. Then came this amazing sound bar. I still do not understand how it makes the sound come from all different angles with out having any upward firing speakers but it does and it is amazing. This sound bar has exceeded all expectations and for the price is unbeatable. Not to mention you can add rear speakers wirelessly as well forninexpensive if you would like. Highly recomend this sound bar.
I would recommend this to a friend - Pros mentioned:Bass
Rated 4 out of 5 stars
Lots of Bass. Needs more midrange.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar looks nice, but is long and may not fit well under smaller TVs. It gives off and plenty of Bass which is great during action movies. If you're used to hearing full quality music, listening to music through the sound bar will give you the sense that something is missing. The control buttons on my sound bar are fairly faint and difficult to see sometimes. Just know the buttons do not have tactile response and do not press down. They are very touch sensitive. So sensitive that even accidentally brushing over the top (or dusting) will activate a button. Still considering the optional wireless speakers, so don't know what it sounds like with all the speakers blazing.
No, I would not recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound for a home theater feeling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar and sub are amazing. Super easy to set up and get amazing sound. The sub rattles the walls but the sound stays crisp. I would recommend this system to anyone that's looking for theater quality sound at home.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roy79, Perfect! Thank you so much for the 5-stars review and for sharing your awesome experience with our Z9F Dolby Atmos soundbar. We are glad that you like the features as well as its ease of use and sound quality. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. We appreciate the recommendation. Thanks for choosing Sony! -Jess
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
A must for great tv viewing enjoyment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Sony soundbar with subwoofer when we purchased a new Sony TV. The Sony products work together so it is easy for the viewer. The sound is clearer and much easier to hear/understand the dialogue without having to increase volume. Great addition to the new TV
I would recommend this to a friend - Cons mentioned:Pricey, Volume
Rated 4 out of 5 stars
Sweet sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line pricing, however expected a little bit louder for $900 price tag. I just copped the $300 rear speaker add on. Hopefully it’ll be all the way yammin when they’re hooked in too.
I would recommend this to a friend - Cons mentioned:Pricey
Rated 4 out of 5 stars
Good sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My original plan was to have surround sound but my contractor assured me that I could get wireless speakers and did not need to have speaker wire run behind the wall. NOT! Instead of speaker wire I would have needed electricity. So this seemed to be the next best thing. I don't think it is as good as surround sound, but it seems ok. sometimes the audio does not seem to match up with the video but I'm not sure if this is the fault of the sound bar. I used the template with the sound bar, and would have liked to have it closer to the tv - it is about 4.5 inches away. It was more expensive than most of the other bars, and I don't know if it was worth the extra money.
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Pricey
Rated 4 out of 5 stars
Sony soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is good, but doesn’t replace 5.1 receiver/surround speakers. Felt price point was high. Fits really well with my new Sony tv, compact yet powerful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Microreview,
Thank you for purchasing the Z9F Dolby Atmos soundbar. We're glad to know that you like the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony! - Kris
- Pros mentioned:Dolby atmos, Rear speakers
Rated 5 out of 5 stars
Small in statue, Big on Audio
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a high end audio guy that had Wilson Audio Sasha DAW, Spectral Amps and Esoteric sources, I am picky about quality. Play content with Dolby Atmos and be amazed at what this SB can do. BTW I added the rear speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CampFire,
Wow! Thank you so much for the 5-stars review and recommendation! We are really happy to hear you are satisfied with the incredible sound quality of your new Z9F Dolby Atmos soundbar- especially when paired with the SAZ9R wireless rear speakers. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
Thank you so much for choosing Sony!
- Romeo
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Movie Theater Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is great! The sound is clear dynamic burst of sound when watching action movies,, musicals and sports. Very crisp and clear with a base background sounds better that the movie theater.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OneOfTheBest,
Wow! Thank you so much for such a great review. We're delighted to hear you are enjoying the great sound and overall performance of your new soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you so much for purchasing Sony! - Kris
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Love the sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sound The base is great Sound is dramatic when playing with Blu-ray DVDs with 4K capabilities also easy to install fits well On low stand table the black color blends in well with the surroundings of the TV and the cabinet love it
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 4 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a opened box unit. It was in perfect condition and setup was easy. Sound is great and pairs with my Sony tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Topher,
Fantastic! We're glad your new soundbar compliments your Sony TV. Nice to know you are enjoying the great sound with the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Easy setup
Rated 5 out of 5 stars
Great soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is exceptional and especially for a 3.1. Setup is a breeze, though I will admit I hate the angle of the hdmi arc input on the back but then again. I guess I can deal with that 1 time. I swear the sound changes with front grill on or off. It reacts nicely to the source. Much less bass when watching TV, but can get very big and theatrical on movies. My only knock is that the woofer will drop out for a second or 2 when playing music even with the music input on. It goes with the recording buts its disarming to lose it entirely. But soundbars are for media and overall the sound was really good with music so doesn't effect the 5 score. Sounds way better than you would think it would and gets close to surround sound without all the fuss.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ganggreene,
Awesome! We're delighted to hear you're satisfied with the great sound quality and features of our Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.
We are sorry if you have audio drop out issues with the subwoofer. There are some things we’d like for you to try and see if we can resolve your audio cut off.
First, verify the HDMI cables you are using are rated for high speed and are at least 18 Gbps cables. Try replacing them if you have not. Next, ensure CEC control is enabled on the soundbar and your TV. You’ll need to refer to your TV manual, and for the soundbar, it’s on page 64 of this link https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf. We’re not sure which brand of TV you have your soundbar connected to; however, please ensure both are on the latest firmware. For the soundbar, please follow the steps provided on this link https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads.
You can also try this procedure if the drop off is being caused by wireless interference within your home:  https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429.
If this does not help, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for choosing Sony!
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this sound bar in 2020 and have had it for a year and a half. The sound it presents is very good and I highly recommend this sound bar to anyone. It was also very easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JHall,
Thank you so much for such a great review and recommendation! We're glad to hear you are enjoying the amazing sound quality of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris
- Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
Great value. Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to grab this as open box item. All parts and manuals were included. Install and connection was very simple and the Bluetooth capability is great. This speaker sounds great and even better when streaming music from my phone.
I would recommend this to a friend - Pros mentioned:Easy setup, Sound quality
Rated 5 out of 5 stars
You can't beat this set up!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar, 2 rear speakers and a subwoofer have NEVER sounded so good and been so easy to use. Sound bar attached to the TV mounted on the wall, and the 2 rear speakers are on stands out of the way and immobile. So convenient and the sounds is so goooood!
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Connectivity
Rated 3 out of 5 stars
Not bad, but could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this is really good, I have it connected to a 65" Sony TV. I had some issues with setting it up and also some issues where the there is just no sound at all. To resolve this i have to unplug it and then plug it back in. Just turning on and off does not resolve it. Also there seems to be a issue with using a Sony TV remote to adjust the volume, where the volume that shows on the TV does not match what is coming out of the sound bar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeremy, Thank you for the feedback on your experience with your HTZ9F. We're pleased to hear you like the sound quality of the soundbar. And good to know you've managed to resolve the audio-related issues with the unit. If you connect a BRAVIA Sync-compatible soundbar to your TV, and the BRAVIA Sync or Control for HDMI setting is on, the TV shows a different volume display. It's normal for the TV volume display to change when you switch the Speaker Output from the TV Speakers to the Audio System.
For example, if you connect a TV with a maximum volume output of 100 dB to a soundbar with a maximum volume output of 50 dB, the TV volume display shows a proportional value to the output of the soundbar. Hope this helps!
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sipmple setup, great sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paired this soundbar with a Sony x90J Bravia TV and we are very happy with this purchase. Reasons we like this soundbar: - Very simple setup process. - Clear dialog that can adjusted even more by pressing a single button on the remote - Excellent sound for any input including a record player (with built in pre-amp) that sounds great - Price performance - Built quality - Works great with Sony TV -Even better with the optional rear speakers (Tip if you loose connection to the wireless speakers: Change the Bluetooth setting for wireless connection from "quality" to "connection" to make the connection more stable)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Wilds,
We appreciate the positive feedback and we're glad you're happy with your purchase. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony!
Regards,
David













