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Customer Ratings & Reviews

Your price for this item is $222.99
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The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 2,475 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Channels are clear and setup was easy due to the on screen menu.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MARMA,
      Awesome! We're happy to know to are enjoying the great sound, clear and easy setup with your new Z9F soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Best value sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this soundbar. Excellent. The sound is superbly better than my GBL. I recommend this,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kamal,
      Thank you for your feedback on the Z9F Dolby Atmos soundbar. We're glad you love the superb sound of your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with my Sony tv. TV recognizes the sound bar automatically when a I turn it on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey1007, Great! We're pleased to hear that your HTZ9F works well with your TV. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    New home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The held product until my house was completed I am very appreciative

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewhomeMyreview, We are glad that you are very appreciative with your new Sony Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    SonySounds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sounds just like I’m in the movies chilling eating candy, popcorn and drinking juice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NYCDaMecca,
      Thank you so much for taking your time to write this review. Your kind words encourage us greatly. We are glad you are enjoying the amazing sound of your new soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. I feel like I am in the cinema. My family like it and stay home in summer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daniel, Great! We're pleased to hear that you are enjoying the sound quality of your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony. Erin Sony_US

  • Rated 4 out of 5 stars

    Sub woofer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sub woofer does not project like I think it should

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sonytv,

      Thank you for the 4 star-rating with the HTZ9F. We regret to hear that the we were not able to meet your expectation with the subwoofer. You may open this link with troubleshooting steps to follow if the sound from the subwoofer is too low: https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00246877

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for purchasing Sony! - Kris Sony_US

  • Rated 4 out of 5 stars

    soundbar for Sony TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there were directions or a book for the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elizabeth65, Thank you for purchasing the Sony Z9F Dolby Atmos soundbar. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony soundbar by visiting our Sony Support website to download the help guide and look for additional information about your product. You can visit https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f to directly download the manual. Also, you can chat with one of our agents who would be glad to help. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Great sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues setting it up, but once it was working it delivers 5 star sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony sound bar great sound enhancement for all types of viewing but particularly good for movies and sports. well designed, sleek look.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was recommended by the salesman and it was perfect companion for the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless compatibility !! Got it for the boys to enjoy their favorite show and games!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MsEpson, Thank you for the 5-stars rating! We are glad to hear you are happy with the features and overall performance of the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you so much for purchasing our Z9F and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first surround sound system I've ever bought that has worked perfectly right out of the box!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jKoelle, We're glad that you are satisfied with your first purchase. You really can't go wrong with our HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Nice, but too expensive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Sony 3.1 Ch Hi-Res Sound Bar because I did not think the audio was significantly better than my existing Yamaha system in another application. Why? The cost was slightly more for less!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gggrreeaat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! As soon as you listen you'll love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poli760, Great! We're glad that you are enjoying your Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great Item!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Item! Awesome Bass! Speakers are top notch! Could not get my remote to control all of the aspects of the item!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    never should have bought the sound bar and subwoof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for the Sony due to the sales rep saying that it would help amplify the sound. It does but can't really understand the voice all that well. Plus I didn't know it came with a subwoofer. I have three Bose sound bars and subwoofer. I get the same with these. I told the store reps that I had these Bose system but I was told that the Sony would be better and its not. I don't even use the Subwoofer. I wish I could get my money back or even some credit from the store. Which I would defiantly use. Subwoofer has to much vibration and over powers the voice.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JohnQuebedeaux,
      Thank you for reaching out to Sony! We regret to hear that we were not able to meet your expectations with the sound. We'd like to help isolate the issue. Please open the manual on pg. 49-50 on how to make dialog clearer and setting the Sound Effect that is Tailored to Sound Sources on this link: https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf

      Should you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:

      Regards,
      Kris Sony_US

  • Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and great packaging Great sound from the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price the sound bar is attached to the TV so if you move the TV the bar with it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Adri,

      Awesome! It is really nice to hear you are happy and satisfied with the amazing quality of the HTZ9F for its price. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for purchasing our HTZ9F and for choosing Sony!

      - Romeo Sony_US

  • Rated 3 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar I return my sound bar and rear speakers because I had a problem with the words matching up with the TV screen so I just decided to hook up my stereo that I already previously owned so everything is wired and stead of being wireless.

    I would recommend this to a friend