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Customer Ratings & Reviews

  • Front. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Angle. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Back. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 11. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 12. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 13. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 14. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 15. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 16. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 20. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Alt View 21. Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black.
  • Sony Dolby Atmos Sound Bar HT-Z9F video 2 minutes 01 seconds
  • SONY Z9f Product Overview video 2 minutes 38 seconds
  • Sony How to Pair video 2 minutes 27 seconds

Sony - HT-Z9F 3.1 - Channel Soundbar with Wireless Subwoofer, Dolby Atmos/DTS:X and Built-In-Wi-Fi - Black

Model:
HTZ9F
SKU:
6201448
Highly rated by customers for:
Your price for this item is $222.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 2477 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers often highlight the HT-Z9F soundbar's exceptional sound quality, praising its immersive and impressive audio performance. The easy setup process is also widely appreciated, with users commending its simplicity and convenience. While some users have concerns about its relatively high price, many find that its features and performance justify the investment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,475 reviews

  • Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sound bar makes a world if difference in the way I watch movies and play my video games (xbox 1 x)

    I would recommend this to a friend

  • Great Soundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one that I bought. It is all that I expected it to be.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David,
      Awesome! Thank you for your feedback on the Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Great soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well and integrates nicely with the TV.

    I would recommend this to a friend

  • Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sony soundbar is awesome your can hear the affects like your are watching a movie in the theater.

    I would recommend this to a friend

  • Sound Galore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am surprized at how it fill the room. Base is substancial.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi carl, we're truly happy you're enjoying your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing SONY. Earl Sony_US

  • Better surround sound than Bose and cheaper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a better voice quality than Bose and the price is worth it!

    I would recommend this to a friend

  • Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound system must have with any sony tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Murray24, Fantastic! We're very happy to hear you like the excellent sound quality of your HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony! -Sam Sony_US

  • Great sound and smaller in size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds great and doesn’t take up much room. Much better than our old sound system.

    I would recommend this to a friend

  • Makes TV viewing better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Home Theater system with a sound bar. It was easy to install and meets my expectations.

    I would recommend this to a friend

  • Great with my Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pairs perfectly with my 65” Sony. Solid bass and good volume available.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TeeCee,
      Perfect! We're happy to know that the HTZ9F were a great addition to your setup. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • Great sound bar we love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad explained everything to me and did a great installation. Very clean and professional job.

    I would recommend this to a friend

  • Husband likes it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really enjoys the soundbar. I don't know much about them, but he was pleased.

    I would recommend this to a friend

  • Surround sound

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, recommend for all around sound even in a small area

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TripleT,

      Great! We're glad that you are enjoying the sound quality of the soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thanks for choosing Sony!

      -Ralph Sony_US

  • Sound good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound on this sound bar is great you can hear them very loud and clear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bluemen,
      Awesome! We're glad you like the sound quality of the HTZ9F. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

  • LOVE this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has wanted one of these for a while now and I'm so happy to say that we BOTH love it!!

    I would recommend this to a friend

  • Big sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the great atmos sound. It really generates a lot of upper level sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tomdabearzzfan,

      Perfect! We are really delighted to hear you love the incredible sound quality of your new Z9F Dolby Atmos soundbar. With max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you to enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home.

      Thank you so much for the 5-stars review and for choosing Sony!

      - Romeo Sony_US

  • Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps husband with hearing issues... First time user of sound bar...have only had about 3 wks

    I would recommend this to a friend

  • Great sound bar for the monet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was suggested by the salesman we checked others and stayed with this one soooo glad we did

    I would recommend this to a friend

  • Not worth the money as vertical surround didnt wor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony didn’t live up to its name with this one. The vertical surround sound felt like a joke. Even the demo they have didn’t create any impression of vertical sound. The demo has the sounds of fireworks and airplanes which i believe is to “demo” how the speaker does the vertical spatialization but it fails. I have a low ceiling small room dedicated for movie watching and this couldn’t deliver any impact. The other major issue was that the subwoofer and surrounds were dropping connection frequently even though the link light stayed on. Tried all the troubleshooting steps in the user guide and Sony website But nothing helped.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TgAur,

      We're so sorry to hear our HTZ9F did not meet your expectations. Some of this issue happened if the soundbar is not setup correctly. The HT-Z9F features customizable speaker settings where you can set the speaker distance from 0 ft to 33 ft for much richer sound quality. You can raise the soundbar's level and subwoofer an additional 6 dB in the user interface menu. This will allow you to fully experience the rumbling lows during explosions of a movie and the string instruments' clarity during an orchestral performance.

      For reference on how to adjust the levels of the soundbar and listening distance, please use the link below:
      https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf (Pg.59)


      We're also sorry to hear you're having a connection problem between your soundbar and wireless subwoofer & rear speakers. There are some things we’d like for you to try and see if we can resolve your audio cut off.

      First, verify the HDMI cables you are using are rated for high speed and are at least 18 Gbps cables. Try replacing them if you have not. Next, ensure CEC control is enabled on the soundbar and your TV. You’ll need to refer to your TV manual, and for the soundbar, it’s on page 64 of this link https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf. We’re not sure which brand of TV you have your soundbar connected to; however, please ensure both are on the latest firmware. For the soundbar, please follow the steps provided on this link to update its firmware to the latest version (2.315) https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/downloads.

      Please ensure that any WiFi router or modem is placed away from your audio, as they may cause interference with the operation of your soundbar and speakers.

      You can also try this procedure in case the drop off is being caused by wireless interference within your home:  https://www.sony.com/electronics/support/home-theater-sound-bars-home-theater-systems/ht-z9f/articles/00200429.

      When doing this RF Channel procedure, please ensure the connection process takes 1 minute to connect. If the connection process takes less than 15 seconds, repeat the operation a second time. Once that is done, you may also perform the Secure Link operation, shown on page 33 of this link https://www.sony.com/electronics/support/res/manuals/4727/d3668cdaf4f83107b52ee9bdb84fa5a0/47275331M.pdf.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from an upper middle tier unit. Can get loud, a good thing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jammer,
      Awesome! Thank you for such a great review. We're glad that you're enjoying your new Soundbar. With Z9F Dolby Atmos soundbar max 7.1.2 surround sound and our Vertical Surround Engine technology, you can enjoy the latest 3D audio formats like Dolby Atmos and DTS:X – with virtual surround sound that seems to come from all around you. It has eARC support to allow you enjoy Dolby Atmos from your compatible streaming providers, bringing a cinematic experience to your home. Thank you for choosing Sony! - Kris Sony_US

Page 98, Showing 1,941-1,960 of 2,475 reviews
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