Customer Ratings & Reviews
- Model:
- HTA3000
- |
- SKU:
- 6515725
Customer reviews
Rating 4.3 out of 5 stars with 630 reviews
(630 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers commend the HTA3000 3.1 ch Dolby Atmos Soundbar for its exceptional sound quality, frequently praising the clarity, bass, and balanced audio that enhances movie viewing. The ease of setup and installation is another frequently cited positive aspect. No significant negative feedback was reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound!! Loved every second of owning this. Great quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sergio, Great! We're glad that you are enjoying the sound quality of your soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thanks for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Wanted a Sony to match my tv, works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jason, We're glad that the soundbar works well with your TV. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X Thank you for choosing Sony. Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the product recommed got a deal too so even better
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Xbox, Great! We're glad that you are satisfied with your purchase. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome sound love this soundbar best buy of the year.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi cobra2711,
We appreciate the 5-star rating and we're glad to hear that you love the sound quality of the soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound Bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful sound bar that pairs nicely with any Sony TV purchase!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Partial to Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeded expectations.............................
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GuyC,
Thank you for 5-star rating and we're glad to hear that the soundbar meet your expectations. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony!
-David
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Works as expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is clear, the stereo separation is good. The bass sounds surprisingly deep considering it’s an internal subwoofer within this unit. Sounds really good for the basic model that it is and the price is right.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arthur, Great! We're glad that you like the audio quality of your soundbar. The HT-A3000 3.1ch soundbar has three front speakers including a center speaker designed for clear dialogue, and a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround technology, the sound comes from all around you, maximizing the effects of Dolby Atmos® and DTS:X. Thank you for choosing Sony. Erin
Rated 4 out of 5 stars
sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound bar is great, but it wont stay connected to the subwoofer and wont connect to the rear speakers at all unless its in test mode
I would recommend this to a friendBrand response from SonyListens
Posted .Hello IanH,
While we are happy to hear that you like the audio quality of your HTA3000, we're sorry to hear that you are having problems with the connectivity of the soundbar and the subwoofer and rear speaker. Please allow us to help. Kindly check these helpful links.
Make sure that the unit runs to its latest firmware version for optimal performance. You may check these links for the firmware update.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/software/00285642
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525200.html
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525536.html
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525537.html
We'd like to make sure you are taken care of. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
BBY Username:
Telephone Number:
Model Number:
Additional Information regarding your experience with the :
We sincerely apologize for the inconvenience and hope to speak to you soon to resolve this issue.
Regards,
Marco
Rated 4 out of 5 stars
Do more research first
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have picked a 5.1 or better this is ok with the rear speakers but on its own it doesn’t even feel like it’s in stereo
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Captainron5, thanks for choosing and purchasing our product. We're sorry to hear that you have an issue with your Sony unit. You can follow this link to isolate the issue:
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525334.html
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
The HTA3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony! ~Earl
Rated 1 out of 5 stars
HT-A3000
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I actually can’t speak to the sound bar because i didn’t receive all the components to make it work. We bought the sound bar along with a new Sony 55” TV. Due to construction going on at the house it was 78 days after the purchase date to do the install. (I purchased early as i didn’t want to miss the sale price on the TV.) Upon opening the box it was evident i got a return. There were several empty plastic bags, remote was loose with batteries already installed. The show stopper is there is no HDMI cable, although instructions clearly say its included. I did have a bag labled “HDMI Cable” but it was empty. I called Best Buy and requested to return this one in exchange for one with all the components. Their reply was that im out of the return window. Sorry for your luck. So, I’m done with Best Buy. I had a $1,000 item on order, so i cancelled that and I’ll just buy it from Amazon. When she ended the conversation with “Thank you for being a loyal Best Buy customer, my reply was “Don’t thank me, I’m no longer a customer. My advice is to always open the box before leaving the store, even if it appears unopend as this one did. Although the box was prestine, it had obviously been opened and all components not returned. So, I have no option but to go buy a HDMI cable and hope it works. Not even an offer to supply me with a cable!
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Easy to set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great sound bar and easy to set up. I have a Sony Bravia TV and the sync was practically immediate. Our sound is so good and we got a good Black Friday deal so felt like we didn’t overspend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SusanH,
Amazing! We're glad that you are enjoying the sound quality of the soundbar and how it works well with your Sony TV. It's also great that you had an easy time setting it up. The HT-A3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Added the sub also
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 2.1 system but never opened the box and switched to the 3.1 and bought the subwoofer as well instead. Only complaint is the sound level has to be way higher with this system than with the regular tv prior to adding the sound bar. Like 3 or 4 times higher.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BruceM,
Thank you for the 5-star rating! The sound volume will depend in the source that you're playing. Live and breathe your favourite movies, TV shows and music with the HT-A3000. Using the soundbar alone, you’ll experience authentic 3.1 channel surround sound with S-Force PRO Front Surround and Vertical Surround Engine. Or you can add optional rear speakers to enjoy 360 Spatial Sound Mapping with multiple phantom speakers. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Good affordable option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this because our TV is a Sony and we thought the connection would be simple.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SteveP,
Thank you for purchasing our Sony HTA3000 Soundbar and for the feedback. Adding this to your Sony TV will surely enhance your viewing and listening experience. To help you connect your new soundbar to your TV properly, you can check these helpful links.
Connect a Sound Bar to Your TV
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00014997
Connecting a TV Compatible with ARC/eARC
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525138.html
Connecting a TV That Is not Compatible with ARC/eARC
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525146.html
I hope this helps but if you still need assistance, do not hesitate to drop us an email at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Marco
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
I should've returned it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It disconnects often or doesnt turn on at all with my Sony A80L. I have zero faith that I'll have sound when I power up my tv. I'm past the return period. Dont make my mistake. Also the "tv center speaker mode" creates an annoying ground loop hum that is a known issue with Sony customer service. But Sony wont replace or fix it. The sound with the sub is good but it doesnt matter when a product is this unreliable. I've gone through the troubleshooting links.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Bfam,
We're sorry to hear that you are encountering some issues with your Sony HTA3000. This is not the news nor the experience we want you to have. Please allow us to help and turn this to a better one. We would like to know more about your concern and isolate the issue. For the meantime, you may try these troubleshooting steps to fix the issues.
Connect a Sound Bar to Your TV
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00014997
The speaker system does not turn on even when the TV is turned on.
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525202.html
When Your TV Has the S-CENTER SPEAKER IN Jack
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525148.html
Troubleshoot Soundbar Bluetooth pairing issues
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a3000/articles/00260902
You may also try this troubleshooting for the TV.
BRAVIA TV troubleshooting guide
https://www.sony.com/electronics/support/articles/00200862?utm_source=glean
If all these will not resolve the issues, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We are more than happy to assist you..
Regards,
Marco
Rated 3 out of 5 stars
Blurry spots sometimes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is good but have had a problem with the picture getting blurry in spots. Thought it was cable but when unplugged cable box and reset it was still there. Unplugged tv and when plugged back in, it was fine.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi BRobi,
We regret to hear that you are not satisfied with your product. It seems you are referring to a different Sony product. We would like to have more information so we can help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
Rated 5 out of 5 stars
Sound bar installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service. Professional and efficient.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NealD, Thank you for sharing your outstanding shopping experience with us. We are delighted to hear that the installation of your new HT-A3000 Soundbar went smoothly and that you are enjoying its features and capabilities. It's great to know that you were assisted professionally. Thank you for choosing Sony! -Jess
Rated 4 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little confusing to hook up; it is probably an issue with me rather than the item.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the basic set. Pretty good. Now I'm considering adding more speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GeogreP,
Thank you for your purchase! We are happy that you are pleased with your purchase and enjoying your new Sony HTA3000 soundbar. Adding rear speakers and subwoofer will surely boost your listening experience. Thank you for choosing Sony! - Marco
Rated 5 out of 5 stars
Great customer service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works as described. The sales staff person was fantastic. He was knowledgeable, easy to speak with, and described the technical aspects of the TV in terms we could understand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB, Excellent service! We're also glad that you are enjoying your purchase. The HTA3000 immerses you in authentic surround sound with a center speaker for clear dialogue and a built-in dual subwoofer for impressive power. With optional rear speakers, it supports 360 Spatial Sound Mapping, so you can lose yourself in your favorite movies, TV shows and music. Thanks for choosing Sony! Erin
- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not loud enough. The sound bar is easy to install. But it does not get loud enough.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JonH,
While we're glad you like the easy installation of the unit, we are sorry to hear if you find the HT-A3000 doesn't get very loud. Verify if it happens from all sources such as apps in the TV, USB or Bluetooth. If not, it may be an issue with the source. If you haven't yet, please follow the steps below
- By pressing SOUND FIELD to turn on the surround effect, the speaker system upmixes audio signals, and sound is output from all speakers.
- Increase the volume of the Soundbar using the remote control.
- Turn off the Night Mode setting. On the Soundbar remote control, press the NIGHT button to turn off the Night Mode setting.
https://helpguide.sony.net/ht/a3000/v1/en/contents/TP1000525531.html
In any case that you need our assistance, you may send us an email at socialsupport@am.sony.com with the following details:
Name:
Bestbuy Username:
Model Number:
Issue:
Telephone Number
If you want to expand your audio system and get fuller, richer sound, we also recommend to take a look at our optional subwoofer and rears accessories. Two subwoofer choices (SA-SW3 and SA-SW5) and a set of rear speakers (SA-RS3S and SA-RS5) are optional equipment designed to help you enhance the immersion of your content. Thank you for sharing you feedback! -Jess















