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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

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  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 266 reviews
  • Rated 5 out of 5 stars

    Impressive speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive Sound Without the Squeeze I've been testing out the Sony HTAN7 speaker and I'm really impressed. As someone who loves listening to music and watching movies for hours on end, comfort is a huge priority, and this speaker delivers. It's lightweight and rests comfortably on my shoulders, so I can wear it for long stretches without any discomfort. The sound quality is fantastic. The soundstage is wide and immersive, and the speakers deliver rich, clear audio across all genres. Plus, the connectivity is solid – I haven't experienced any disconnects. If you're looking for a comfortable way to enjoy your favorite audio without headphones, this model is a great choice!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sridhar, awesome! We're glad you are enjoying your new Sony unit! Thanks for choosing Sony. ~Earl Sony_US

  • Rated 4 out of 5 stars

    Decent device

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a neat device. Connected easily, and stayed connected. Sound was nice. But it can be heard for quite a distance. I wanted a device that only I could hear. Exchanged for ear buds. BUT. It's a nice device if it fits your needs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lram!
      Thanks for your feedback! We’re happy to hear you found the HT-AN7 easy to connect and liked the sound. At the same time, we understand it might not be the perfect fit if you wanted something more personal.

      We hope that in the future, a similar device from us will match your needs even better.

      We appreciate you giving Sony a chance with this product. Thanks again for sharing your experience!
      Best regards,
      Estefany Sony_US

  • Rated 4 out of 5 stars

    Good Sound and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All in All pleased. Good sound reproduction, Comfortable to wear. Easliy syncs to my Bravia and Apple TV. Only "complaint". (not really) is they are a little louder than expected. I expected them to project the sound directly to the ears, where no one else near could hear them. Like the Bose used to do. These can easily be heard by those in the next room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HTAN7 NECKBANDS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of these, the sound is amazing. Plus you can use 2 at the same time. I found setup to be very easy on my A80K, luckily I had the srs ns7, so I already had the adapter for 2 to work on my tv!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MikeL,

      Thank you for choosing Sony!

      We’re excited to hear that you are enjoying the amazing sound from your pair of HTAN7 speakers! It brings us great joy to hear that you are taking full advantage of the dual-speaker setup on your A80K TV. We are also glad that your previous experience with the SRS-NS7 made the process so smooth, allowing you to use your existing adapter to get everything running right away. Having two speakers working in harmony creates a truly immersive personal cinema experience, and we are so happy to have you as a returning member of the Sony family.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing I use them for video gaming, I use them for watching TV, and listening to my music. I definitely recommend buying this item. They can't connect to your TV as well so it's fantastic to watch TV with these headphones and they sound great and last a long time. They charge by USBC

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gioherrera,
      Thank you for taking the time to share your thoughts about the HTAN7! It’s wonderful to hear that you’re utilizing it for a variety of activities like gaming, watching TV and listening to music. We appreciate your recommendation and are pleased to know that the connection and sound quality have enhanced your experience.

      Thanks for choosing Sony!
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Totally underrated media consumption device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has become my third most used possession behind my phone & my car. I love this thing. Best way to enjoy immersive sound laying in bed or vegging on the couch without the feeling of earbuds digging in my ear or headphones covering my head. A super underrated product in my opinion & I would recommend this to anyone who enjoys great sound for movies/tv/music. The price is steep, wait til it's on sale as I've seen it marked down several times over the last few months.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norbert, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new HTAN7 that is excellent for movies! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best hearing aid for watching TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new TV speakers! I used to use the headphone type TV "ears" to help me hear better but this is so much more comfortable and light around my neck. Another great feature is if I get up and decide to walk away from my TV, I can continue hearing clearly what is going on unlike my old "ears" that just went to static if I faced away from the TV. I can also turn the volume completely off on the TV so no one else in the room has to hear it and still enjoy whatever I am watching. Thank you Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ReneeC, You've made an excellent choice! We are truly happy to hear your purchase went well and you are very pleased with its exceptional audio quality and overall features. Glad to know you appreciate the open-ear design as well as it immerses you in movies without disturbing others and that you can watch and listen away from your device while still being aware of what’s going on around you. Thank you so much for purchasing the BRAVIA Theater U Wearable TV Speaker and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    An interesting alternative to headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife, who doesn't care for most headphones. These give a great sound quality and unrivalled comfort for the price. She uses them with our tv when I'm working in the next room and need a bit of quiet, and these have been great. They do give a pretty solid "surround" effect due to speaker placement. Zero complaints!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hey Sethimus9, Thank you so much for your fantastic 5-star review of the HT-AN7! We're delighted it provides your wife with excellent sound quality and comfort, making it perfect for watching TV while you work nearby. We're glad to hear the surround effect meets your expectations. Your feedback is greatly appreciated! Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Happy listening

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this wearable tv speaker. You can turn it up as loud as you need to without disturbing anyone else. I highly recommend it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, JuanitaM!

      We are so glad to hear your BRAVIA Theatre U is a hit! It’s the perfect solution for enjoying cinematic sound at any volume without disturbing the rest of the house. We truly appreciate the high recommendation.

      Enjoy your personalized audio experience and thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team Sony_US

  • Rated 3 out of 5 stars

    All tricks; no treats

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent audio for podcasts and tv shows, but if you’re expecting magic out of these things, don’t bother. They’re just basic speakers with weak bass. The 3D doesn’t really work that well because the channels always seem slightly out of sync making me feel like I’m in an echo chamber instead of sound bubble.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElectronZapps, We are sorry to hear that you are experiencting issues with your HTAN7 when watching regular channels. We'd love to troubleshoot the issue and make this a better experience for you.

      May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 4 out of 5 stars

    They are good - to much BASS though

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what i was looking for - now if only i could turn down the BASS !!!!! …. No treble !!! Barely make out voices over the BASS … Please please if anyone know how to turn down the BASS ?? i saw another customer review that said there’s no BASS !! Then their headphones are broken !!! Or they are insane.. i put these on a hard surface and i can get it to “walk” across that surface .. thought there might be a app to adjust ?? Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More comfortable than headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, the detail is crystal clear and surround effects work great. Can be heard by other people in the room, but provides theatre system sound without disturbing the rest of the house, perfect for using at night. It would be nice if it had more bass. I use it daily.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AngelH,

      You made the right choice! We're glad that you like the sound quality of the neckband speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Comfotable, discrete

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much sounds as I could hope for from a neck phone speaker. We use this behind the desk in our gallery while watching TV on the monitor so when people walk in it doesn't look like we're wearing headphones, and if it's playing it can't be heard by customers over the gallery music. Extremely comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanM, Thank you for your amazing review! We're thrilled to hear that the HT-AN7 is meeting your expectations. It's great to know that you find it extremely comfortable and that it provides the perfect sound experience for your gallery setting. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Can I please buy another.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sony fan for many years. With my new Bravia tv purchase, I couldn't resist this Bravia bluetooth neck piece. Easily pairs with Bravia tv as well as both Samsung phone and tablet. The sound quality is all around you, just remarkable. The range is quite surprising, can easily go from living room to bedroom with no breakups. Charges with c power cord, same as phone and tablet. Great purchase, very pleased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UncleKev, Awesome! We are glad to hear that you are happy with your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Perfect device for many reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has been perfect for several reasons. First, my hearing is somewhat compromised and this device allows me to hear everything perfectly while watching my new TV. I also like it since being wireless I can move about my condo while continuing to hear a program. Best reason this device is perfect: I had to move into a one level condo with no stairways for mobility reasons. I have someone living over me in my condo. I was very concerned with disturbing them with loud volumes from my TV. This device is very quiet away from my shoulders and I am sure does not disturb my upstairs neighbor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall but overpriced.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality and battery. I would still choose a sound bar and surround sound speakers over this for its price. Overall I'm content with my purchase. I would recommend this for anyone living in an apartment or has roommates.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chris, Thank you for your feedback on the BRAVIA Theater U Wearable TV Speaker! We're thrilled you love the sound quality and battery life. We understand the price may not suit everyone, and we appreciate your suggestion for apartment dwellers. Thank you for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    better for single person then home theater system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better sound then expected. if you live alone and dont need a home theater system this was better then mine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MichaelS,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the HTAN7 wearable speaker exceeded your sound expectations. It’s wonderful to know it’s a great fit for your lifestyle, especially when a full home theater system isn’t necessary. Your feedback truly encourages us to continue delivering quality products that enhance everyday experiences.

      Best regards,
      -Fred Sony_US

  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Neck Speaker

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia Theatre U is an amazing speaker, that allows you to have a more personalize experience. I've been using this speaker for about 5 weeks and its been an amazing experience for listening to content without disturbing others around me at lower volume without the need of earbuds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiyotaka,

      You made the right choice! We're thrilled that you like the sound quality of the neckband speaker. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Game Changing Audio

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on a whim. I have my own personal office space that I use for work and gaming. I’ve had desk speakers but the audio just wasn’t quite right. I made the decision to get this “neck set” and it’s so much of a better option. You can have great audio that won’t disturb everyone around you. Even at a more than normal sound volume you can still hear the environment if necessary. I no longer get fussed out by family (wife lol) to turn the audio down I can enjoy surround sound Dolby Atmos quality. It is refreshing. I don’t think I could go back in this kind of format. It is a bit on the pricey side but if you have the funds to get it don’t even question it. Especially if you’re using a newer Sony television. I personally changed from a monitor to a LG C4 OLED for my desk space and the picture quality with this audio is amazing. Plus you can also take calls from it (it will stop audio from input) but once you’re done it will resume.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ivan, Excellent choice! We are so glad to hear that you are happy with your purchase! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great sound at a good price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Our LG Oled tv was able to connect two headsets and it was easy to setup. The sound is great but could be better. I'll give it a 9 out of 10 and only because it doesn't support Atmos sound. *****

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the 5-star review, OscarB!

      We’re glad to hear you're enjoying the sound quality of the BRAVIA Theater U and that it paired so easily with your setup.

      We actually have some good news for you! While the neckband itself is a stereo speaker, it does support Dolby Atmos when paired with a compatible BRAVIA TV. By using our 360 Spatial Sound Personalizer technology, it can create a virtual surround field that delivers that immersive Atmos experience right to your ears.

      We’re happy it’s hitting a 9/10 for you—thanks for choosing Sony!

      Best regards,

      Gus Sony Social Media Team sony-global

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