Customer Ratings & Reviews
- Model:
- HTAN7
- SKU:
- 6578198
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the HTAN7 BRAVIA Theater U Wearable TV Speaker for its fantastic sound quality and comfortable design. Many appreciate the good battery life and lightweight feel. However, some customers feel the bass could be improved, and Bluetooth performance can vary depending on the connected device.
This summary was generated by AI based on customer reviews.
Sony Neckband
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great solution to hear the TV better for my grandmother!
I would recommend this to a friendBest purchase yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve ever made. I love this item.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl
Sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but I did return the one I purchased it just wasn’t something for me personally.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GailJ, Although we are glad to hear that you are satisfied with the sound quality of the HTAN7, we are sorry to hear that it had to be returned. We hope that you still consider Sony again in your future purchases.
Regards,
Carl
Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good experience Overall. Theatrical experience like 360 spatial audio is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SunilK, Awesome! We are glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl
Headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphones .i am able to listen in the confinements of my home without any lag or music dropping .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexB, Awesome! We are glad to hear that you are happy with your new HTAN7! Thank you for choosing Sony! -Carl
- Pros mentioned:Battery life
works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works well with TV. Connectivity and battery life are great! Sound is not the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BabyYoda, Thank you for your honest review. We are glad to hear that you are enjoying your HTAN7. Thank you for choosing Sony! -Carl
Good product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a phenomenal product. I use it with phonr as well as TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Raptorsss, Amazing! We're glad that you are enjoying your HTAN7 BRAVIA Theater U Wearable TV Speaker. Thank you for choosing Sony. Erin
Movie time
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best for movies and for the kids too I recommend
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Norbert, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new HTAN7 that is excellent for movies! Thank you for choosing Sony! -Carl
Speaker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked very good but only with Sony TVs, had to return with the Sony TV I didn't like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NolanS, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl
On Line Order
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Quick shipping and great communication!!!
I would recommend this to a friendBrand response from SonyListens
Posted .That's fantastic, CarmenA! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent performance of this Wireless Wearable Neckband Speaker. Thank you for purchasing the HTAN7 BRAVIA Theatre U and for choosing Sony! -Jess
bravia theater u wearable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.one off the best bravia theater u wearable tv i ever buy sony did it i proud of you
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bobby, Awesome! We are glad to hear that you are enjoying your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl
Shoulder Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having nothing but trouble pairing these with our various samsung tv's. Sound is great when it works. Instruction manual is lacking in detail. Buttons are hard to see and use on the speakers.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello ToddS,
Thank you for considering Sony products.
We apologize for the trouble you’ve had pairing your HTAN7 with your TVs. While we’re glad the sound quality is great when it works, we understand how frustrating connectivity issues can be. We also appreciate your feedback about the instruction manual lacking detail and the buttons being hard to see and use.
If your TV supports BLUETOOTH profiles for music playback (A2DP), you can connect the neckband speaker to your TV via Bluetooth and listen to the audio through the speaker. Please ensure the unit is in pairing mode. For detailed instructions, please visit: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001326162.html
We value your input on the buttons and manual, and we will share your comments with our dedicated Sony team for thorough review as we continue working to improve our products. Additional details regarding button functionality can be found here:
https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309041.html?search=buttons
Best regards,
-Fred
Dan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. I would have liked a better instruction manual.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielS, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl
Wanted more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overrated way to have surround sound -- for the price, it does not do anything different than a pair of cheap speakers
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi rbaillini, Thank you for sharing your feedback on the Sony HTAN7 BRAVIA Theater U Wearable TV Speaker. We’re sorry to hear it didn’t meet your expectations for surround sound. The HTAN7 is designed to deliver a personalized audio experience with 360 Spatial Sound and Dolby Atmos when paired with a compatible BRAVIA TV, offering a unique wearable alternative to traditional speakers or headphones. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam
- Pros mentioned:Battery life, Sound qualityCons mentioned:Bass
Quality Sounding Speakers for your shoulders
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are packed nicely in the packaging with a QR code directing you to the website for the Speaker. It uses the same Sony Headphones app that you might already be using, I had to update the app to use them with these U Speakers. There was no firmware update yet as of middle of June, but they worked very well as is. I had no trouble hooking them to my TV via Bluetooth and using them just like any other Bluetooth device. The sound was loud enough and immersive, if you lean to one side or twist your head, you will notice the dropout in sound. When you take them off and sit them down, depending on the volume you have set, you will still hear the sounds, but nearly as loud as if you were using a portable speaker. The setup with the app was interesting, especially taking pictures of your ears to modify the sound profile. It guides you through it and didn't take very long at all. The sound quality is very good, the equalizer in the app allows your to change it up a bit to your preference, not much bass effect is possible though, that would be the biggest weakness encountered so far. I went on a short road trip for work and decided to use these instead of the vehicles Bluetooth system to test them out. I listened to my audio books, took calls via Bluetooth, the battery easily lasts a whole workday for audio book listening, not sure if constant music playing would drain them any faster. Since I charged them initially, I have not recharged them through 3 or so hours of TV use and about 8 hours of audio books and calls. The design works very well, they sit hanging off your shoulders well with the slight weight keeping them in place. The band in between is bendable if you want to restrict how much they move around, by making them more of a V shape towards the front of your neck. The buttons are easy to get use to and are large enough to be able to use one handed. I would recommend this for somebody wanting a change from on the ears or in the ears sound, they are great for watching TV without having the speakers loud.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Loomis1975, Awesome! We are glad to hear that you are enjoying your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl
Not so great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Echoing is annoying when playing tv speaker with neck speaker
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tobi,
We regret to hear that you are not satisfied with the neckband speaker. Due to the characteristics of Bluetooth wireless technology, audio/music playback on the neckband speaker is slightly delayed in comparison to the playback on the source Bluetooth device. We can still perform some troubleshooting steps to further isolate and hopefully resolve this issue:
-Disconnect and reconnect the neckband speaker to your TV:
https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309093.html
-Install the latest software version of the TV and the Neckband Speaker to improve their performance.
-Keep the neckband speaker away from a device, such as a radio or a tuner, a wireless LAN device, microwave oven or a device that generates electromagnetic radiation. Use of the neckband speaker in the vicinity of such a device may cause noise in audio from the device.
-Make sure there are no obstacles such as a person, metal, or wall between the neckband speaker and your TV.
As an alternative to Bluetooth connection, you can use wired connection (via the supplied audio cable) if your TV has a dedicated headphone jack and the ability to listen to TV speakers and headphones at the same time. Please refer to the specifications of your TV.
For more information, please refer to this link:
https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001326158.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Sincerely,
-Ralph
Does not work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device pairs for approximately two seconds before disconnecting. Do not purchase
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Philip,
Thanks for your feedback. We're truly sorry to hear that you're having disconnection issues with your HT-AN7.
We're here to help and would be happy to provide some troubleshooting steps to get this resolved.
1) Make sure your source device (phone, TV, etc.) supports the required Bluetooth profiles (A2DP for audio).
2) Move the speaker and source device closer together and away from other wireless devices or metal objects that could cause interference.
3) Delete the HT-AN7 from your device’s Bluetooth list, then re-pair by following the pairing instructions: With the speaker off, press and hold the power/Bluetooth button for about 2 seconds (for first-time pairing) or about 5 seconds (if it has previous pairings) until you hear a notification sound and the indicator flashes blue.
4) Ensure your speaker and any related apps (such as Sony | Sound Connect) are updated to the latest version, as software updates can resolve connectivity issues. https://www.sony.com/electronics/support/speakers-wireless-speakers/ht-an7/software/00343894
5) If the above steps do not work, initialize the speaker by following these instructions: https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309057.html
If you follow these steps and the issue persists, we strongly suggest you to contact our support team for further assistance. Find their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car
Thanks for considering Sony and for bringing this issue to our attention.
Warm regards,
Estefany
Bteer alternatives
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not ready for prime time. Just get a good bluethooth headset
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello bquarf, thank you for your review. We're sorry to hear that the BRAVIA HT-AN7 did not meet your expectations. This is not the experience we aim to deliver with our products.
We designed this speaker to provide a personalized, immersive sound experience for those who want to feel the audio around them without wearing traditional headphones. We understand, however, that a traditional Bluetooth headset may be a better fit for some listeners, and we appreciate your honest feedback.
We are always working to improve our products and appreciate you taking the time to share your thoughts.
Thanks for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Much ado about nothing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dashed expectations. I actually expected something better
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Jaime, Thanks for sharing your feedback. We apologize if you are not fully impressed with the speaker. We'd like to know if you have concerns about your device so we can help. Again, we appreciate any input you can provide as it can help us improve in the future. Thanks and regards, -Craig
Right Speaker Sounds Distorted
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The idea of this wearable speaker is great. However, execution leaves a lot to be desired. A week after my return period expired, the speaker on the right side distords and sounds muddy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Ilan,
Thank you for your feedback regarding the HT-AN7 BRAVIA Theater U Wearable TV Speaker. We sincerely apologize for the inconvenience caused by the issues you have encountered with the right speaker. While we appreciate the concept of a wearable speaker, we understand that its performance has fallen short of your expectations due to the distortion and muddiness in sound. This is certainly not the experience we strive to deliver with our products.
We would like to assist you in diagnosing and resolving this issue. If you haven't already, please take a moment to follow the troubleshooting steps outlined in our Help Guide:
https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309053.html
Should the problem persist or if you require additional information or technical support, please feel free to reach out to us at socialsupport@am.sony.com. To ensure we can assist you as effectively as possible, kindly provide the following details:
- Name:
- Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
We value your feedback and are dedicated to enhancing our products based on customer experiences. Thank you for bringing this to our attention.
Sincerely,
Romeo
Sony Social Support