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Customer Ratings & Reviews

$199.99
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Comp. Value: $299.99

Customer reviews

Rating 4.5 out of 5 stars with 266 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the fantastic sound quality and comfort of the HTAN7 BRAVIA Theater U Wearable TV Speaker. Many find the battery life to be very good, and appreciate its lightweight design. Some customers mention the bass could be improved, and Bluetooth performance can vary depending on the connected device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 266 reviews
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well with TV. Connectivity and battery life are great! Sound is not the best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BabyYoda, Thank you for your honest review. We are glad to hear that you are enjoying your HTAN7. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good experience Overall. Theatrical experience like 360 spatial audio is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SunilK, Awesome! We are glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Incredible sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice device for enjoying movies, is immersively amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarlosG, Awesome! We are so glad to hear that you are happy with your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but I did return the one I purchased it just wasn’t something for me personally.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GailJ, Although we are glad to hear that you are satisfied with the sound quality of the HTAN7, we are sorry to hear that it had to be returned. We hope that you still consider Sony again in your future purchases.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 2 from Bestbuy. We are very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Neckband

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great solution to hear the TV better for my grandmother!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones .i am able to listen in the confinements of my home without any lag or music dropping .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlexB, Awesome! We are glad to hear that you are happy with your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love it good product highly recommend for people

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Edwardb, Thank you for your comment! We are delighted to hear that you are enjoying the outstanding performance of your BRAVIA Theater U Wearable TV Speaker. We sincerely appreciate your recommendation and your choice of Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Best purchase yet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I’ve ever made. I love this item.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaT, Awesome! We are so glad to hear that you are happy with your purchase! Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing!!! The big problem is to pair with your tv or sound bar. And only one is allowed to listen.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Henry39, thank you for taking the time to share your feedback about the HT-AN7.
      We're happy to hear that you love the sound quality. However, we sincerely apologize for the difficulties you've experienced when trying to pair it with your TV. We understand how frustrating this can be and we appreciate you bringing it to our attention.

      Your input is invaluable to us as we continuously strive to improve our products. If further assistance is needed, please don't hesitate to reach out to our customer support team. You can locate their contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
      We're here to help.

      Thanks for considering Sony products and for your feedback.
      Best regards,
      Stephanie Sony_US

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a phenomenal product. I use it with phonr as well as TV

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raptorsss, Amazing! We're glad that you are enjoying your HTAN7 BRAVIA Theater U Wearable TV Speaker. Thank you for choosing Sony. Erin Sony_US

  • Rated 2 out of 5 stars

    Too hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get very hot. I can’t ware this for More than one hour. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Andy,

      Thank you for sharing your feedback. We are sorry to hear that the temperature of the neckband has made your experience uncomfortable.

      We would like to clarify that according to the official Sony HT-AN7 Help Guide, it is expected for the device to generate some warmth during use. The guide states: "If you use this neckband speaker for a long time, the temperature of this neckband speaker may rise, but it is not a malfunction."

      Precautions:
      https://helpguide.sony.net/ht/7861/v1/en/contents/TP1001309044.html

      To ensure the device stays as cool as possible during your movie or gaming sessions, we recommend the following:

      - Do not use the device while it is charging: Charging the battery creates additional internal heat. For the best comfort and battery longevity, please unplug the device before wearing it.

      - Environment: Ensure the device isn't covered by heavy clothing or blankets while in use, as this can trap heat against your neck.

      While a moderate rise in temperature is normal for this high-performance audio hardware, the device should never become "painfully" or "extremely" hot to the touch. If you feel the heat level is excessive or if the device is shutting down prematurely, we recommend reaching out to our technical support team for a professional review:

      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones

      Thank you for considering Sony!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked very good but only with Sony TVs, had to return with the Sony TV I didn't like.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NolanS, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Movie time

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best for movies and for the kids too I recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norbert, Excellent choice! We are so glad to hear that you are enjoying the sound quality of your new HTAN7 that is excellent for movies! Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    bravia theater u wearable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one off the best bravia theater u wearable tv i ever buy sony did it i proud of you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bobby, Awesome! We are glad to hear that you are enjoying your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    On Line Order

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick shipping and great communication!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's fantastic, CarmenA! Thank you for sharing such a wonderful shopping experience. We are delighted to hear that you are satisfied with your purchase and you like the excellent performance of this Wireless Wearable Neckband Speaker. Thank you for purchasing the HTAN7 BRAVIA Theatre U and for choosing Sony! -Jess Sony_US

  • Rated 4 out of 5 stars

    Dan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. I would have liked a better instruction manual.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielS, Awesome! We are so glad to hear that you are enjoying your new HTAN7! Thank you for choosing Sony! -Carl Sony_US

  • Rated 1 out of 5 stars

    cannot get it to work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted it to work however it didn't I would use it to watch tv in store it was great would geek squad be able to get it working

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DONB,

      We’re sorry to hear that you’re having trouble getting your BRAVIA Theater U connected at home. We recommend ensuring that your TV's Bluetooth is turned on and that the speaker is in pairing mode (hold the power button until the indicator flashes blue). You can also try a quick reset by holding the Power and Play/Pause buttons simultaneously for about 5 seconds.

      If you need further assistance or would like to walk through the setup with us, please contact our support team: https://us.esupport.sony.com/support/s/support-contact?language=en_US. While Geek Squad can certainly help with in-home setup, we would love to try to help you.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Rated 3 out of 5 stars

    Wanted more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overrated way to have surround sound -- for the price, it does not do anything different than a pair of cheap speakers

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rbaillini, Thank you for sharing your feedback on the Sony HTAN7 BRAVIA Theater U Wearable TV Speaker. We’re sorry to hear it didn’t meet your expectations for surround sound. The HTAN7 is designed to deliver a personalized audio experience with 360 Spatial Sound and Dolby Atmos when paired with a compatible BRAVIA TV, offering a unique wearable alternative to traditional speakers or headphones. We value your input and strive to continually improve our products to meet the expectations of our customers. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Bass
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality Sounding Speakers for your shoulders

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are packed nicely in the packaging with a QR code directing you to the website for the Speaker. It uses the same Sony Headphones app that you might already be using, I had to update the app to use them with these U Speakers. There was no firmware update yet as of middle of June, but they worked very well as is. I had no trouble hooking them to my TV via Bluetooth and using them just like any other Bluetooth device. The sound was loud enough and immersive, if you lean to one side or twist your head, you will notice the dropout in sound. When you take them off and sit them down, depending on the volume you have set, you will still hear the sounds, but nearly as loud as if you were using a portable speaker. The setup with the app was interesting, especially taking pictures of your ears to modify the sound profile. It guides you through it and didn't take very long at all. The sound quality is very good, the equalizer in the app allows your to change it up a bit to your preference, not much bass effect is possible though, that would be the biggest weakness encountered so far. I went on a short road trip for work and decided to use these instead of the vehicles Bluetooth system to test them out. I listened to my audio books, took calls via Bluetooth, the battery easily lasts a whole workday for audio book listening, not sure if constant music playing would drain them any faster. Since I charged them initially, I have not recharged them through 3 or so hours of TV use and about 8 hours of audio books and calls. The design works very well, they sit hanging off your shoulders well with the slight weight keeping them in place. The band in between is bendable if you want to restrict how much they move around, by making them more of a V shape towards the front of your neck. The buttons are easy to get use to and are large enough to be able to use one handed. I would recommend this for somebody wanting a change from on the ears or in the ears sound, they are great for watching TV without having the speakers loud.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loomis1975, Awesome! We are glad to hear that you are enjoying your new HTAN7 Wearable TV speaker! Thank you so much for choosing Sony! -Carl Sony_US