Customer Ratings & Reviews

Have enjoyed it as it allows a higher volume on a tv that has limited amount of room for quality sounding speakers.

Works great. Really a big improvement over the TV speakers that a flat screen provides.

This is an excellent sound bar. Great sound in a smaller package.

It sound pretty good i just wish the instructions were clearer on how to install it

Very well constructed and sounds good. Quality sound and well worth the dollar.

This is a great product for the value. Simple and easy to install. Love it!

Great speaker and the sound is incredible. Keep up the good work, Sony.

Great product, sound is loud and clear,great bass sound also.

Hard to review a product when it is missing important accessories necessary for its operation. But happy to take this opportunity to review poor on-line and in-store customer service. Purchased this sound bar open box excellent, meaning it should have been like-new with all accessories. However, it was missing the remote. When I contacted customer service, they instructed me to go to my local Best Buy store to get the missing remote. Sounded like a reasonable and simple resolution. But when I arrived at the store, they would not or could not provide a remote. They said I would have to contact on-line customer service again. Keep in mind that the closest Best Buy is more than an hour round-trip from my house. Significant inconvenience and waste of my time and gas. So I contacted customer service a second time and was told to return the item and that a replacement would be shipped. Not as easy as getting the remote from a local store, but still an acceptable resolution. But after going through the return process and getting a shipping label, I was told that no open-box excellent soundbars of this model number were available. Asked if they would price match the open-box for new or offer a discount off a different model. From that point, customer service digressed into describing all the things they can’t do rather than being helpful. Frustrating experience and waste of time over a relatively inexpensive soundbar that should have been accurately described to begin with. Recommend avoiding Best Buy open-box deals of any kind, even if claiming to be like new with all accessories included. Not worth the hassle or frustration.

Hook up was easy sound is awesome, and looks good.

This was open box in excellent condition except there was no power cord. Chatted online to find out what they could do and the best I got was either return it or for 9.99 I could buy a cord at a Best Buy store. I pay for total protect for 200 dollars a year and this is how they fix mistakes, just pay more money. No thanks, you can have it back. BUYER BEWARE BEST BUY OPEN BOX!

Great price! Quality is sub par but good enough to hear!

Shipped very fast. Unfortunately item was too big and did not work with my TV. Could not figure out how to connect with my tv. Also was a little annoyed I had to buy my own HDMI cord since it did not come with the soundbar. I don't feel I can say if it was good or bad because it did not work.

Best value for the money. It works well for the size of our living room.

I love the geek Sqad. They are so smart and knowledgeable. Kevin, Derrick and Tim.

Work great although on higher volumes seems to have a somewhat echo hollow sound.

This thing says HDMI all over the box and on the device itself. But you can't actually use HDMI to send sound to it. It has one "HDMI Out" port for some reason. The only way to send audio to it with a wire is using optical. Totally worthless unless you just want to hook it up to one TV, or use it as a bluetooth speaker.

I am dissapointed with this purchase. Sound is actually worse than the lg tv sound.