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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $279.99

Customer reviews

Rating 4.4 out of 5 stars with 82 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are positive about the HVL-F28RM Wireless Radio Flash's compact size, wireless capabilities, and ease of use. They appreciate its portability and find it suitable for outdoor photography. However, customers are negative about its battery life and compatibility issues with older cameras.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 82 reviews
  • Rated 5 out of 5 stars

    Great Flash for a Discount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box items at best buy are the best. It's a great flash at a 30% discount. I would recommend this flash to anyone that is looking for a flash with extra features like wireless capabilities and face tracking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    t's not worth buying Sony products at such a high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product stopped working in a few months. I'm unsure whether SONY products are worth the high price tag or if it's better to opt for a local product from Amazon that is compatible with the camera, so you don't regret it if it stops working in a year or two. It's not worth buying Sony products at such a high cost.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Bad Honest Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony is no good. Cant pair it with my Neewer Trigger. Also, for the price, its very limited on the features. It also lags and freezes. I would not buy it

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DannyJ,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HVLF28RM flash. We sincerely appreciate your honest feedback and we're sorry to hear that our product didn't meet your expectations.

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      2-15-2024

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great features

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flash has all the features you will need and a little bit more

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ellivro,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HVLF28RM flash. We're glad to hear that you're happy using our product and that it meet your needs perfectly. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle

      3-11-2024

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for what your paying for. It does the job well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tommy,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HVLF28RM flash. We're glad to hear that you find our flash great and worthy to its price. Thanks again for choosing Sony!

      If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360.

      Rubychelle 10-30-2023

      Sony Social Support Sony_US

  • Rated 4 out of 5 stars

    Good.add to my cam

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received in pristine condition, though have not use it yet. Happy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RonieM,

      Sony commitment to customer satisfaction is our top priority.

      Thank you for your feedback on our HVLF28RM external flash. We're happy to hear that you received your order in good condition. We're excited to hear more from you!

      If you have any other concerns or questions, feel free to contact us at 239-245-6360.

      Rubychelle,

      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Flash

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s don’t come with the flash on the camera so you have to get add ons and this works pretty well! Just have to keep changing the battery’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This flash is a must to bring out the briliance in any shot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoelR, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback on this flash. We are happy to hear you are loving the flash. We hope it continues to add to your work. Thank you for sharing. -Linda 12-15-23 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, amazing performance, worth every dollar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi natethegreat,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the HVLF28RM flash. We are glad to hear that you are happy with your purchase of this flash as it performed well. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-14-2023
      Sony Social Support Sony_US

  • Rated 2 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having some difficulties with this product. When I’m using it it after a few shots the orange light starts blinking and then the flash won’t function when I take a picture and I’ll have to turn it off and then back on to get it to work. I’m not sure what it is but I wish I would’ve just gotten the Godox. Also when I put my mag box flash diffusers on the flash it adds a bit more weight and the flash won’t be able to hold itself up so it’s constantly falling if I jerk it to quickly or have sudden movement I wish it could hold more weight to keep from having to fold it back up every time it collapses Down

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AnaA,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your experience with the HVLF28RM flash. We don't know the specifications of the flash diffuser that you are using. It could be that it is too heavy for the flash that is why it is not able to hold itself up with it. We'd like to hear more about your issue with the flash operation. Please contact our phone support at 239-245-6360 so that we can assist you further.
      Regards,
      Larry
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works perfect. You can adjust the light.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UdaykumarD,
      Sony commitment to customer satisfaction is our top priority.
      Thank you for sharing your feedback about the HVLF28RM flash. We are glad to hear that everything worked perfectly. Thank you for choosing Sony.
      For any questions or concerns, you can reach us at 239-245-6360.  
      Regards,
      Larry 11-4-2023
      Sony Social Support Sony_US

  • Rated 3 out of 5 stars

    Useful but depletes batteries quick

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need to remove batteries or invert them between uses. It uses the batteries quickly. Had a few issues connecting to camera, but overall it works fine

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoeG, Sony's commitment to customer satisfaction is our top priority. Thank you for your feedback on our HVLF28RM external flash unit. We're glad to hear that you find our product works as intended despite the battery draining issue. We do recommend using a high performance lithium AA batteries or rechargeable nickel-metal hydride (Ni-MH) batteries for optimum performance. Thank you so much for choosing Sony! If there is anything specific you would like to share or know about, feel free to contact us at 239-245-6360. Pakorn 2-2-2024 Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sony flash

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Flash, Totally recommended for sony camera alpha

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello FreddyV, Thank you for your recommendation. Sony commitment to customer satisfaction is our top priority. Its great to hear you are enjoying the flash especially with Sony Alpha Cameras. Hope it becomes a new staple in your photographic arsenal. Thank you for choosing Sony. -Linda Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Sony a7ii definitely worth it !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MarvinC,
       
      Sony commitment to customer satisfaction is our top priority.
       
      Thank you for your feedback! We're delighted to hear that you found our HVLF28RM to be worth the investment for your Sony A7ii camera. We strive to provide high-quality products that enhance the photography experience, and it's great to know that our external flash met your expectations. 
      If you have any further questions or need assistance, feel free to reach out. Happy shooting!
       
      Rubychelle,
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice item capable so happy thanks so much for this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an open box item, it was cheaper but still good

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do your research

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but I bought 2 packs of batteries and the camera keeps in linking and dying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Creates weird lines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flash itself works well. However, it creates weird lines on your images that show up very noticeably.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I assumed with sony's advertising of "with wireless remote control" and "Radio wireless communication is available" that i could use this as a wireless handheld flash. Researching compatibility lists and Q&A's on amazon and Best Buy (this product page) said this flash is more or less compatible with nearly every sony camera, so i decided to get it. However, I soon found that WIRELESS COMPATIBILITY is different. This flash should work with 99% of sony cameras when it's mounted to the hot shoe, but it will only work WIRELESSLY with a select few cameras. In short, if your camera doesn't support the wireless functionality inherently, you'll need to buy 2 of these flashes or their fancy $350 'flash commander'. Additionally, I could not find any way of telling where my flash power level was at, and this unit also did not come with batteries (AA)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sold incompatible pieces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sold me this attachment and it wasn’t even compatible with my camera. Told them what camera I had. Told them the items I had been looking at online. Just felt like they were too focused on making a sale and getting credit card sign ups!

    No, I would not recommend this to a friend
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