Customer Ratings & Reviews

So I bought the ps5 slim and decided to get this piece I love it

It’s a good add on if you didn’t get the disc version of the ps5 so you can play the games you have

Rating this 4 stars just because I had to buy it for the ps5 pro. Should either cost less or be included with the console.

I ordered this on December 24th and paid an extra $9.99 to have it arrive between 9 and 11 on December 26th. The shipping information wasn't sent to FDX until the morning of the 29th, and then wasn't picked up from a B&M store in Ardmore, OK until nearly 6 pm that evening. I finally got the item delivered on January 2nd at 1:50. FDX tracking number is 496869113932. The only message I received was from FDX about a winter storm in Minnesota, but that was several days AFTER the delivery was supposed to arrive. I called your support, but the poor girl had no idea what had happened, so she gave me the Geek Squad number. I called them, but got an automated recording that they would not search for a delayed item until it had been delayed by at least three days after the original delivery scheduled time and date (I called on Dec 26th at 5:34 pm, several hours after the scheduled delivery time had elapsed). It appears that no one knew what happened, plus it appears the stock that was supposed to be shipped in compliance with the delivery window was not accurate. I get that issues happen, but not knowing anything, no communication, or information is atrocious customer support. Also, this disk drive fits into the PS5 Pro via a connection and a metal prong that allows stability. That metal prong was completely bent out of place when I received it (the box was not damaged or tampered with). I had to use pliars to bend it back into shape, otherwise the unit would fail to connect. Pictures attached of the disk drive prong and the PS5 Pro connection.

Very useful item I needed to get back to viewing DVD’s and playing my favorites of games especially those I haven’t played in awhile.

My order came on time and in perfect condition will definitely be ordering again soon

Good overall! I needed to add a disk drive to my PS5 Slim Digital Edition since i have some games i live and wanted to try on the ps5 came in handy

Great play dvd like it would be a hard problem so far .......

I use a disc 50% of the time, but I rather have it and not need it

It’s great specially if you like physical game and movies also looks good on the PS5 pro definitely recommend it.

I'm extremely disappointed that the PS5 Pro didn't come with a disc drive, forcing me to shell out extra cash for this separate accessory. The drive itself works fine, but it's frustrating that it wasn't included in the initial purchase. It feels like a money grab, especially considering the premium price of the Pro console. If you're looking for a disc drive for your PS5 Pro, this is the one you need, but be prepared for the added expense.

Couldnt upgrade to the PS5 Pro without a disk drive. Really easy install and is actually a bit quieter than the original ps5 drive.

Perfect compliment to the new PS5 Digital model! Great form factor and Best Buy shipped fast!

Was able to purchase easily through the Best Buy app And recieved my product quickly!

Works exactly how intended the installation process was very easy.

It is one of the best consoles I have been able to obtain. Best buy is the best.

Disk drive add on , comes with taller feet . Definitely a must have for Gran turismo 7. I prefer disks.

Not including a drive with the ps5 pro was a crummy cash grab, but the device itself was easy to install and works. Only complaint is it’s 2025 and disc drives are still super loud.

I bought my sons a PS5 Slim a couple of years back and then one day the disc would not eject. I took it apart, pulled the old disc out, and put the disc deive back together. It continued to make the clicking noise and would not play any discs we inserted thereafter. I was hesitant about purchasing this, as I couldn't find any clarification if it would be compatible with the PS5 Slim with the disc drive. I used my BB rewards to purchase this and it clipped right on, updated the hardware and now our old console is like new again. I am happy with the result.

Purchased this to use with my PS5 Pro for my PS4 games. It was super easy to install and works perfectly. It doesn't detract from the profile of the PS5 aesthetic, and it includes clips for horizontal storage. Playing my PS4 games on the PS5 Pro is great! Everything the advertisements promise.