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Customer Ratings & Reviews

$78.66

Customer reviews

Rating 4.8 out of 5 stars with 46584 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 46,584 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sony makes the best controller!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    C'mon are you really here to see if you should buy this. A controller is a controller, buy the one that best suits the games you're gonna play!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Smooth Trade-In Experience and Awesome Color

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the Midnight Black DualSense controller. It feels great in the hands, super responsive, and works flawlessly with my PS5. I also really like the color—it’s sleek, modern, and a nice change from the standard white. What made the experience even better was that Best Buy accepted my previous controller as a trade-in, which helped reduce the cost. The process was smooth and definitely worth it. Overall, I’m very satisfied with the product and the service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything. So much better than I expected. Sony PS5 has never railed me thus far and will continue to buy Sony products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Definite great buy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Works perfect. I love how it lights up when im playing in the dark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller thus far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Significant upgrade over the DualShock....over any and all other controllers for that matter. Nothing world changing, after all it is just a controller so there’s only so much it can add to the experience but to that extent, this controller has pushed the limits of what one can add. The triggers have tension adjusters that change in conjunction with the actions you are preforming in the game. It feels like it’s built more sturdy then other models, it doesn’t feel like a hollow piece of cheap plastic. It’s solid, better grip, awesome new features, very slight change in shape and size that feels better in hand.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Feel

    Rated 5 out of 5 stars

    A must have as a second controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought playstation I had to get a separate controller. The battery life is great and the controller feels great in my hands. I love the black look also ! I will continue to buy a original controller

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Ps5 contoller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the color is awesome love the responsive triggers

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Great Color Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Color, Rough and tough. Bit overpriced by 5$ compared to other controllers. It’s worth the buy if you are bored of same white controllers

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Ps5 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller everything was good felt pretty smooth

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller except for the dreaded drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to have 2 controllers and was waiting a color variations on the Dual Sense ones. It came out just in time as my first started to drift After only 7 months. My first off these has something loose, my guess was maybe damaged in shipping, and Best Buy excavated it. The replacement is working fine. I did as on the geek squad warranty which I feel is worth the piece of mind for 2 years since I’m sure this one so get drift at some point as well. A new one b for $20 is much better than $70. Great controller though overall. I like it much more than the Dual Shock 4

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Nice Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color, great design. Enjoy the controller. Very please. Wish controllers were cheaper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The backup becomes the leader

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a second backup after the original white day one controller started to have drift and was out of warranty. The black controller that was purchased as the original backup had drift faster than the original. Thankfully that was still under Sony's warranty, sent back, and was fixed. I use this second back up as my main controller now and haven't had fruit since I purchased it. I read somewhere about certain model number not having drift but that turned out to be a myth. It's really luck of the draw. For the price of these controllers I wish and the recent price increase I wish I had kept the two additional controllers I had gotten by accumulating Dell reward points via Alienware Rewards. FYI, it's free to sign up and takes patience and consistency to accumulate points.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    nice color, finally what we’ve all been waiting 4!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really nice finish on this controller! the black is matted but does not leave a lot of fingerprints when it is touched. when you hold this controller it fits comfortably in your hands without causing your hands to get sweaty, and the texture on the grips which are tiny PlayStation symbols (cross, square, circle, triangle) are pretty awesome and feel great keeping you in control of your movements. other than that it is a typical DualSense controller which are pretty amazing. the small black trim under the thumb sticks would be nicer in a deeper black color in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Play station controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good. Easy to Use, Good product . Haptic responce

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Does what it should do.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and connected easily. Love the camo color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and i love the color of it and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A true next gen experience!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is truly next gen with the adaptive triggers and haptic feedback. The best game to show its true potential is Astro's playroom. It's free with the PS5, and it shows what the controller is truly capable of and how it should be used in the future. It's bigger than the ps4 controller, so if you have smaller hands, this will be an issue. Overall, it's a great controller and much more next gen compared to the Xbox series X controller. I wish there were more colors when I got this controller, but there are now red and black. Check them out. They look good.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    My cobalt controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color is cool , works as expected . I really like it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a game changer, providing an immersive tactile experience that elevates gaming to new heights. Its haptic feedback and adaptive triggers add a dynamic layer to gameplay, allowing users to feel the action in unprecedented ways. Comfortable design and seamless connectivity make the DualSense an essential companion for any PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST CONTROL

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for videos games, very customized

    I would recommend this to a friend