Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 45136 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are enthusiastic about the PlayStation 5 DualSense Wireless Controller, highlighting its quality, haptic feedback, and sleek design. Many appreciate the controller's comfortable feel, good grip, and impressive adaptive triggers. While some users expressed concerns about the size and color options, the absence of stick drift is a notable positive. Overall, the controller's battery life and weight contribute to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 45,136 reviews
  • Pros mentioned:
    Design
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great new look for this spidey controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller for my kids. They love it. The spider man printing is very nice. It is working reliably for now. I am always concerned with stick drift that comes with theses controllers, but for now it is functioning great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller in the market

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two of these controllers and have had them for a while now... they have not failed me in anyway and continue to exceed my expectations as far as gaming controllers go. Would even go as far as to say its better than your average Xbox elite controllers which I've heard plenty of horror stories about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 controller love the color.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overral a good remote, got it mainly for the matte black finish on it and the quality on the color and material is decent, one of my favorite purchases so far. Thanks the store for being quick and informative when purchasing in store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute Banger of a controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense controller is a genuine game-changer. Sony nailed the design; it melts into your hands like it was custom-made. That Volcanic Red finish? Absolutely killer. The haptic feedback and adaptive triggers bring games to life, especially on PC titles that support them. Battery life isn’t perfect, but it’ll easily last a full session with the boys. Overall, this thing’s a beast. I couldn’t be happier and I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new design of the ps5 controllers. They don’t twist easily to prevent breaking during a rage lol.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Beautiful Starlight Blue controller

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller! Love the new colors and this new Starlight Blue is absolutely gorgeous. Sony nailed all the new colors with beautiful shades for each one that really pop. Sony's DualSense is the only true next-gen controller out there and these new colors are a great addition!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller enhancement

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and great compatibility without any stick-drift. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual sense controller for ps5

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense controller is a game-changer. The haptic feedback and adaptive triggers make gameplay feel incredibly immersive, bringing a whole new level of realism to every action. Whether it's the sensation of drawing a bowstring or feeling the rumble of a car engine, the details are impressive. The build is solid, and the ergonomics are comfortable for long sessions. Overall, it's an essential upgrade for any PS5 gamer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Metallic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control I thought the color would be as I thought but the truth is I like the metallic color and with the black contrast it is actually a good color. Not to mention the gameplay, everything is perfect. I like game designs and so on, but I really liked this color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this controller overall. The haptics and adaptive triggers are immersive, and it feels comfortable in my hands. My only minor complaint is that the battery life could be a bit better, but it's not a deal-breaker. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Beautiful and good quality

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good product, my first controller that come with the ps5 have drift y i trie to repair but always comeback the drift so i decide to buy another and this control with de color is beautiful and have good quality diferent front the firts one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dark Mode Activate!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My absolute favourite. I got the white controller with the unit however I bought the black one when all the others started malfunctioning. So far, so good. I think psychologically having this one in high-intense games like FIFA and COD gives you an advantage like "Dark Mode". But I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Second Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I thought it would be and I needed a second controller. I brought my PS5 with me to my daughter and son-in-law's house recently when we visited. I use a Dual Sense Edge controller and hadn't thought to bring my second controller from home. Once we decided to play some Madden, I needed this one. Of course BB had one in stock. Ordered online and was waiting when I arrived at the store. Great controller and ALWAYS great service for me from BB.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this PS five controller online they delivered it to my house within two days has worked for three years with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, I wanted something different for myself and I loved the color

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Beautiful controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this Controller online store pick-up and ready pretty quick , I was surprised but very happy I love this controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A partner in gaming

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge gamer, mobile gamer that is. Honestly, I should pass distribute to my younger siblings because they use it a lot more. Younger sibling: it was a so easy to play with the controller because it is super smooth which makes it ten times easier to insure the win in mine craft OK, back to me one of the things that I really don’t like about this controller is that the backside and front side are essentially two different shades of red doesn’t really bother me, but I can see it bothering other people. Anyway, overall good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sterling Silver PS5 Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Color! Very premium feeling, battery life is great. Helps distinguish between family/friends controllers during game sessions. Love the silver look compared to white,

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Makes an artistic statement

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And I thought the white was a cool looking device! This one is matte and easy to keep clean. The contrast of the blue/black makes a statement and definitely want to show off. Works exactly like the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build, fantastic colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic build quality and overall a solid controller. I love that these are compatible with products other than the PlayStation. Fantastic colors.

    I would recommend this to a friend
Sponsored