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Customer reviews

Rating 4.5 out of 5 stars with 6621 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 6,621 reviews
  • Rated 5 out of 5 stars

    Great just mid battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dies kinda fast but charges super fast as well, it works great in my opinion just need decent Internet, works better when streaming ps plus games vs using PS5 but still usable enough to enjoy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation made several updates on this device making it an absolute great device to play remotely or stream trough the cloud. With cloud getting better and better, I think PlayStation actually nailed it with this device. Streaming on the portal feels good without a doubt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty cool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the matte black version of this a few days ago.. Been wanting this for a while now and finally got it. I have to say im a little bit disappointed. Dont get me wrong, this thing is beautifully designed and the graphics on it looks pretty awesome. But what kills it is the lags.. i have a 300mbps internet connection (now it could be my wifi acting up), but even with just my PlayStation portsl connected, i was having some issues this morning. i.e. kept losing internet connection, also was lagging a lot. Even in single play games/game modes like fc24 and RDR2. I did, however play diably 4 online last night and it ran smoothly.. but then again theres that occasional lags.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ergonomics inspired by the DualSense controller, smooth and beautiful image quality if the connection is good, and the freedom to play your PS5 games remotely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive Masterpiece

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the new 4.0 update, this device is a game changer for anyone interested in the PlayStation. Being able to cloud stream games, with my PS5 packed up for a move was heaven sent. No PS5 needed. You cannot download games natively to this device, but with the proper internet connection, playing on the Portal feels almost identical to playing natuve. The dualsense haptics and triggers feel better than any other controller I've ever used, but they should have made the thumbsticks bigger. The screen looks very good to say it is not OLED screen and the sound is decent, but no mind blowing. I would not recommend this device for people that have only marginal internet connection, that wants to play without internet connection, or wants to watch netflix or youtube, as Sony has locked this thing down to just their ecosystem. But for what it, it does an exceptional job with no other device quite like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars playstation portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it. Say best Xmas gift ever. To be able to connect to his playstation and play his video games without taking my living room tv and playstation is a great feature!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy it. It’s tempting, but don’t.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep going back to it thinking it’s worth it…it’s not. Don’t buy it. In reality if you can have a 5G hotspot at any given time then buy it. Let’s be real though, no average day to day person has that option. They’re running off 2.4G WiFi and maybe an okay 5G connection. But overall, not worth it. PlayStation is trying to make it the “modern PSP” by having cloud gaming on it but you have to have their most expensive subscription to play the cloud games. Oh, and the cloud games are what they deem suitable to be on there for now. You can still connect to your PlayStation 5…if it’s in Rest Mode. If not or you forget to put it in rest mode, well, it’s cloud games or nothing. It won’t turn on your PlayStation from being “off”. So overall it’s more of one of those weird, odd, collectible gaming items to make fun of later on. Lastly: - Not an OLED screen or even LED - 1080p resolution IF you’re lucky - Usually always runs below 1080p when on a different WiFi or connection point that what the console itself is on. - Battery life sucks - Joysticks are the definition of sensitive to the touch…as in they feel loose and fragile. They are super sensitive to movement - Photo provided is it running at 1080p but don’t let it fool you. There is a ton of lag time. The resolution was only maxed out because the PlayStation was in the same room and the PlayStation and the portal were the only two items on the WiFi. (PS5 was on 5G and the portable was on 2.4G)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MUST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. I love my ps5 console but this is even better for when I just want to lay down and relax in bed without having to sit up so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving this PS portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it Clear sharp screen Play my ps5 games on the go Fast battery charge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as long as your wifi has great connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Companion

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Good companion to my ps5. Can play games while watching tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s a great way of playing ps5 games but portable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing I use it all the time. At home on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I come from work and take care of my baby, I let my baby use the TV and I use the PS Portal to play and continue where I left off on my PS5. If you’re not in the mood to turn your TV on it’s a cool handheld remote play device. I played games like Final Fantasy Rebirth, Helldivers, etc. The PS Portal is the best experience and way better connectivity than the iPhone/Samsung remote play feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good device runs smooth no issues my bf plays on it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Streamlining Remote Play

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the PS Portal isn't a dedicated handheld portable gaming device, it is a great addition in the PlayStation lineup. As an extension of the PS5; a device that's considered as an accessory is a joy to use nonetheless. It seemlessly connects to the PS5 via WiFi or mobile hotspot so long as it meets the required network speed. The screen is bring and fluid with rich colors and the speakers aren't too bad either though lack bass but it's more than enough for gaming sessions. Battery is okay about 5 hrs of on-screen time. The ergonomic is as expected with any other DualSense controller with great vibration feedback and adaptive triggers. Those who wants a dedicated PS handheld, this is a great option for those who can't sit in one place or another means to play when the TV or monitor is occupied by family members. Also, it is a great device for parents. I call it DadStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, very convenient, not my child joins us in the living room is not locked away because he can transfer the game on the TV for the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps pirtal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts about whether to buy it or not, but I don't regret it. It works excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing has great quality while cloud gaming but it is annoying that it only works with the subscriptions for ps plus not everyone wants to pay that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you have good internet connection and if you have the high tier subscription you can play the games on the cloud which make it really worth having it you travel and you should also get the PlayStation charging station goes great with it

    I would recommend this to a friend
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