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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 6540 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 6,540 reviews
  • Rated 5 out of 5 stars

    GET IT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well with solid internet. I do have occasional internet issues but usually a restart of both consoles fixes the issue. I’ve caught my self playing more now with It. I take It with me to work and I play at the office when given a chance. I recommend highly to anyone who likes to play on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gadget is fun it's basically a ps5 handheld.i bought it used but it looked and felt brand new maybe I got lucky but don't be scared to try the used because instead of 200 bucks I only spent 120!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Portal Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cool way to take PS5 mobile keeps the game going super sleek awesome screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it keep telling me how cool it was and that’s a big win for mom and dad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Tier!! My nephew loves this game! Great Price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Portal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stream games very smoothly without delays, but I do have 2gbps speed, so if you have 100 mbps or less, it might have a lot of lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 EVERYWHERE!!! AMAZIN OUT OF THIS WORLD!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation 5 everywhere sounds great many people sink and talk garbage about the portal and don't understand what it is or its use its a streaming device for the PlayStation 5 I've gone portable more than playing on my television the PlayStation portal is light and has all you expect from a dualsense controler just that its cut in half and a screen was placed down the middle i was on the fence over a wifi only device but not anymore ive gone out and used it in the home of family members and yes my PS5 is home just remember to keep it in sleep mode but so far my experience and expectations have been met and the portal does what i want and performs the way i want i love mines very much and im super greatful best buy had it back in stock if you ask if its worth it yes it is if your library is large and don't want to purchase the games again on a portable gaming PC... just wanted to use the device before my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its great for singls player games.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. I own 2 ps5 and 2 Xbox series X but barely play them. Remoteplay with mobile devices is just not that good yet even with PSPlay or XBPlay. Also, i dont like taking my case every now and then just to connect a controller via usb. Great alternatives to the portal is the gcloud ans abxylute with their 16:9 aspecf ratio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Playstation Portal is way better than i thought. This was definitely the best gaming accessory that i have bought. I untilize this system everyday when the kids or wife are on the TV. Has been running butter smooth for me through wifi compared to a phone or tablet or even a computer. Haptic feedback is amazing and the battery life is pretty decent if you shut off the controller lights and turn off mic. The system charges fairly quick and love how when you plug in charger its in a area where the cord cant really become damaged. All around, the system was worth 199 and definitely see sony going in the right direction for portable. I difinetly suggest you guys trying this system out for yourself instead of listening to the people out there that conpares this to backbone+phone/tablet. The remote play quality on the system is way better than any other hardware. Portal has all of them beat!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Update has made this device worth the purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld has a ton of potential. Not quite perfect yet, but definitely playable. Hopefully the future updates will resolve connectivity problems. The most recent update included a streaming beta that performs much better than the remote play feature. All in all it’s worth the money and if future updates helps with the performance of remote play it’ll be golden. For those who don’t own a ps5 the update just made this handheld worth purchasing. If you subscribe to ps plus premium you’ll get access to the streaming beta and all games in its catalog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite thing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been enjoying it so far it's cool I always wanted one but never had the money to get one so this was cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A-Mazing….If you can get your hands on one.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally on the fence at first but the hype around it sucked me in. Thanks everyone! I will say it’s probably not for everyone, but like they say if your PS5 is hooked up to a family tv that’s being used that’s where the Portal comes in. For me I really don’t have that issue. I work from home downstairs and my PS5 is upstairs. So if I can sneak in a few GTA V online missions while at work is a win win. I haven’t run into any battery issues at all. It seems to have great battery life to me. I think I had 2 connection issues but otherwise that’s it. I really have no complaints. I mean we all wish it could do more but it is what it is. The one downside is you can only play whatever game disc is inside of your PS5 at the time. If all of your games are digital you wont have that problem, and I don’t think you can play the streamable PS Plus games either. So if you don’t always have access to your tv, possibly want to play in bed, or just want something a little more intimate vs playing on whatever size flatscreen tv you have, than the PS Portal may be for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I could use my Ps anywhere now without taking the whole thing, just by using the portal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shockingly capable dedicated streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece if technology. If you have a PlayStation 5 or a PS+ subscription, and a solid internet connection, you can't go wrong with the Portal. I've been able to play online competitive shooters with no noticable input lag, Elden Ring, Final Fantasy 14, and Veilguard all streamed the PS5, as well as try out a wealth of modern and old titles through the PS+ collection for the Portal. Very impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. I really loved this device. Great buy for the family.frees up an TV in the household

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My SON LOVEEESSS IT!!!!! He NEVER Leaves Home Without It!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good my bf loves it and can play his games from anywhere with wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps portal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld device that allows gaming on the go. Very comfortable in hand and it’s lightweight

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is awesome. Especially since they added the cloud gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, I gave it to my brother and bought another one

    I would recommend this to a friend