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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6947 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 6,947 reviews
  • Rated 5 out of 5 stars

    Great Purchase!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very nice and sleek, obviously the feel is different from the actual ps5 controller but overall he liked it. Very convenient because you don’t necessarily have to be in the same room as the console itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it the wife hates it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine does more than I expected it would. I Love it and the wife hates it. That should tell you all you need to know. Great screen with wonderful graphics and the connectivity is perfect. Never put it down.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    As desired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. My son loves it. He is able to play on his ps5 account now while traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Ps5 portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing purchase this gets used daily !!! My boyfriend loves it and it allows him more play time since he can play in bed vs having to sit at his desk and play!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for when you wanna play but don’t wanna be stuck in front of a TV.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Screen quality

    Rated 5 out of 5 stars

    Great ps5 portable player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a portable player for my ps5. Screen and controller are excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 2 out of 5 stars

    The technology is just not there yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as an impulse buy, Silent hill 2 was coming out while I had to work, I wanted to play it without it being spoiled, so I bought the portal to play while I was at work. Unfortunately, the PlayStation portal is not what I was hoping for. I was expecting a handheld that could play games properly, while only lagging occasionally. What I actually got, is a handheld that can't do much outside of your house. It would lag consistently during any play session, it didn't matter what I played, could be playing anything from a night in the woods, to re4 and I would lag the whole time. The quality of the screen is good, but it doesn't matter when the portal can't play anything above 720 p. And on top of that, the audio is always crackling and popping, never once have I had the audio playing properly. The hardware itself is nice, the controllers feel good to hold and don't cramp my hands like the Switch's joy cons. The screen looks very good (when it works) and it has an audio jack which is a very underrated feature. Overall, the hardware is flawless, I can't really think of anything negative when it comes to that. However, it does not matter if the product does not work properly, and this does not. Maybe in 5 or 10 years when I can play games without any lag, maybe it would be worth it. As it is, it's not worth 100$, let alone 200$.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Ps portal

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote play device needs strong WiFi only ok

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent remoteplay device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely better than using phone controller like backbone one. The controls and ergonomic is pretty much identical to holding dualsense controller. I am using ax 3000 router with 300mbps spectrum connection, I barely notice any frame drops at all. BUT, i wish it was an OLED screen though, come on sony!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item, better service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, especially with the cloud syreaming feature being implemented (hot spot from phone for wifi on the go). But more importantly the gentlemen who assisted me went above and beyond with the service to best assist me.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Be aware!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very good product but the reason I rate it a 4 star was because I couldn’t connect my 5G hotspot to it so it was only useable in house WIFI and not hotspot. And it also turned your PS5 on when you are not there. So overall I do not know if it was that only problem with that particular PS portal or my hotspot

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Recommend it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really good tbh,it would be nice to use it without wifi and you need high speed wifi to run the games specially if u play online!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Portal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If u have the money it’s cool, honestly not much u can do besides remote play/ you need a 180$ subscription without remote play, just not that worth it tbh

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    PSP is back

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father as a Christmas gift! Easy to set up and now doesn’t require having a PS5! Still need a PlayStation subscription but it’s really easy sign in and start playing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I’ve ever wanted in a handled

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. I really use this way more than I use my PlayStation alone. So glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea for this! Streaming from your ps5 while using the tv for something else? Count me in. But it can be a bit laggy and have some issues depending HEAVILY on wifi. I have great wifi and i even still get some lagging. Recommended, but dont expect a handheld ps5. Its good for what it is. I think a lot of people were expecting ps5 performance and high speed/ high frame rates. Its fine for what it is!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It does what it’s supposed to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this item does exactly what it says it does, I’ve experienced some problems with connectivity. Most of the time it gets resolved by resetting the ps portal, but it’s kind of annoying having to do that every time I wanna use it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Graphics are great. Love the portability!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ignore the YouTubers and Buy this. It is Awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying I seen so many YouTube reviews that had a lot of negative to say about this device. I took a chance and I absolutely love it. I see on Best Buy the device has 2117 reviews averaging 4.5 stars. I think it goes to say that the average user finds this device awesome as opposed to the YouTubers who reviewed it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Portable Gaming System

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I got this, it was just a way to login to your PS5 from anywhere. But now... It's a "game hanger" with the ability to play cloud games I don't even own! I love this thing!

    I would recommend this to a friend