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Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6947 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 6,947 reviews
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Does it's job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics, love mine! So glad we are able to play it anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    PSP review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. I use it by the pool while the kids swim.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive seen mixed reviews about the portal decided to try it and I definitely dont regret my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the portal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little handheld, if your on the fence about purchasing one I will say that I’ve had zero problems with the portal, I’m about to use it at work on slow days, COD is a little delayed because of so much going on, but playing superstar mode on madden, Carter on 2K it works flawless, also about to run GT7 smoothly as well, it feels great in your hand as well. Go get you one

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Súper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved it, it was a birthday present. Súper practical to take anywhere.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Good, but no Vita or Switch.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great at what it does as a streaming ONLY device, you can’t download games to it. Even handels some FPS well (I have played a lot of Helldivers 2 and Destiny 2), and makes grinding some levels be for bed easy. Also yiu have to have your PS5 hardwired with a LAN cable, if yiu don’t the latency can get had to deal with. 

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    PlayStation Portal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this product I quite frankly did not enjoy it due to the connectivity issues. Through my research I’ve discovered that the issues has be corrected and may purchase this again after returning it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Not all that it’s hyped to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device itself is well-made and feels pretty premium. It’s also so much lighter than I expected, which is nice. However, you need a pretty darn good internet connection to make it work. I’ve used it on fast wifi and 5G+ hotspot while being away from my PS5, and it doesn’t work very well at all. It often disconnects or just lags terribly. The only time I’ve been able to make it work decent is when I’m at home and in the same room as the PS5 and on the same wifi. My internet is 400mbps for reference, and my PS5 is wired directly to the router. Only then will its performance be decent, but good luck playing any multiplayer games on it. There’s at least a 200ms lag even when the connection is at its best, and that is really hard to work with in a fast-paced multiplayer game that requires quick reactions. It’s really only been useful when my family wants to watch TV, but I want to play the PS5. Otherwise, it’s been a disappointment when I’m using it outside of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Melissa’s Best Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device give bright realistic colors and. Lear sounds with the gaming experience right in the palm of your hand, Great buy for anyone ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is absolutely amazing. It sends like the people that dislike it don’t know its purpose. I have a wife and young kids, so playing remotely is amazing for me. The screen is very large, and it’s nice having the dual sense controller as well. If you realize that this is a remote play device, and you understand that, you will love the PlayStation Portal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Playstation Portal is a thing of beauty. As advertised, it plays PS5 games remotely from anywhere with a solid internet connection. I recommend hard-lining your PS5 to get the best gameplay. My only complaint is the lack of Sony-branded accessories for the Portal. I had to purchase a third-party screen protector/case to bring my Portal on my travels.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Pretty cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that i dont have to be in the living room and can play all arounf the house. gliches sometimes but nothing too bad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better have good Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming issues are there even with decent Internet. I love the ergonomics and controls if the system. Being a streaming system hurts it. I've had worse play remote playing my ps5 as compared to the ps plus streaming beta. If you don't have the Internet didn't buy this. I currently have spectrum and still stutters and disconnects.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation portal is great for in house use as well as outside the house use and connection. The only downfall of this product is that if the WiFi you want connected needs a secondary browsing source you can not connect. That’s the only change I’d make to this product or if possible apply to an update to allow for better connectivity.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Internet strength

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I dislike about this product is you really need a strong internet for it to work

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld as long as they keep up with updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Awsome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty fun, has some connectivity issues but works pretty well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PlayStation portal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good experience, quick and efficient with a pick up order. Overall had a great first experience with the pick up option, definitely recommend and will do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment imo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought inwoukld by this and try it iut and hust return it if it wasnt up to par, but as soon as tou turn it on you will never want to put it down! I started off playing it at work with LTE hotspot and itt was pretty sweet. Rhe resolution is better with a good connection of course but it serves its purpose with me! Get one when you can! This think has caught fire quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS Portal for home & those gaming while traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an awesome device! The PS Portal is the perfect companion to your PS5. The device connects flawlessly via a strong Wi-Fi Connection. The Portal is perfect for those who like to have game sessions away from home or like to play while a TV where the PS5 is connected is being occupied.

    I would recommend this to a friend