Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$306.84

Customer reviews

Rating 4.5 out of 5 stars with 6948 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 6,948 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fun for Mon and Dad and Cousin too

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if you only have one tv you can still play your PlayStation 5 and watch your movies thru tour cable network! This device is a PS5 on the go with your account. Lets say your cousing want to play your play station with his own account, well he can just by making a account in the PlayStation. He can play while your not playing. So is family shared device is great !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have premium ps stream subscription in order to play without tethering

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a nice item to have to play PlayStation games on the go. Wish it would hold a internet connect a bit better though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    A great buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play the ps5 and games more often, since i dont have to be in the same room. I do wish it had bluetooth and a way to store games. Other then that its been a great buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to use my only problem with it is when I connect it to my Play station the graphics sometimes get worse so you have to disconnect it and then re connect it but other than that it’s good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice handheld

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. Allows me to play my PS5 handheld while watching TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nathan

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! Just connect to WiFi and I’m able to play the games in console back at home, this is great for kids on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good, feels like you’re playing the system on a tv

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied customer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is enjoying every moment with his PS Portal!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it when my husband is watching tv and I don’t have to interrupt his shows

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a great gaming device for on the go. Have not had any problems with it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    A couple features away from perfect but still good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have good internet and WiFi for this to play well. If you do it’s pretty sweet. It would be 5 stars if the usb port supported audio out. Shane on PlayStation for not including that basic functionality. Other than the usb audio thing though it’s pretty nice to have, I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great concept - make it a full console Sony!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld. It’s what I needed as I can’t be in front of a screen at all times to game. It makes moving and gaming a lot easier. I’ll be honest it made me think about getting a steam Deck or an Asus Rog Ally, which will allow me to have full mobility and portability. The one saving grace is PS5’s exclusive titles from knee jerking that direction.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS Portal - Midnight Black

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the PlayStation Portal thinking multiple people could use the PlayStation at the same time. I later found out that only one person can use the PS5 if you are streaming directly from it, which I should have researched before buying. The Portal can still be used if you have a PlayStation Plus Premium membership, since it allows you to stream games directly from the cloud without connecting to your PS5. But for that, you need a strong and stable internet connection, otherwise the experience is frustrating. Even though I had more than a decent internet connection, I experienced lower fps, reduced resolution, and constant lagging. On the positive side, the ergonomics are excellent and the Portal is relatively affordable compared to other handheld gaming devices. I ended up returning mine because I could not play the games I already owned, which was the main reason I bought it, and the cloud gaming option never provided a smooth or reliable experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always reliable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust them. I know they will respond to any emergency or need due to problems with the quality of the electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my bf for xmas and he loved it. You don’t need a ps5 to use it it has a monthly subscription for $18. It’s very good quality everything works fine and we love it glad i made this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend plays on this while I’m watching football. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for any PS5 owner

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a must have for any PS5 owner! I waited a bit to buy because the initial run of it sold out everywhere. It looks fantastic and the sound is just as great. No longer am I bound to play my PS5 infront of a TV!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gadget ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and best gadget ever loved it gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for road trips

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when you are home and connected to stable wifi. Bought to use in the car for a long road trip. Buffered the whole way. Could not play games well. We attempted hot spots, car wifi, everything we could think of and the connection was spotty at best. Do not recommend for mobile play.

    No, I would not recommend this to a friend