Customer Ratings & Reviews
- Model:
- WFG700N/B
- SKU:
- 6562123
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Great earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is outstanding for gaming solo. Only negative is the mic quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrG25,
We appreciate the feedback on the outstanding sound quality of your INZONE Buds! To improve microphone performance, please ensure your firmware is up to date via the INZONE Hub and adjust your mic gain settings for better clarity.
Thanks for choosing Sony.
Best regards,
Eliab
Crystal-Clear Audio.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The INZONE Buds from Sony have been a fantastic addition to my gaming setup. The sound quality is top-notch—clear highs, solid bass, and immersive detail that makes a real difference during competitive gameplay. The noise canceling feature works impressively well, helping me stay focused without distractions whether I’m on PC or PS5. Comfort is another big plus. They fit snugly without causing fatigue over long sessions, and the battery life has held up surprisingly well, even with ANC enabled. Pairing with both systems was quick and easy, and I love that they’re truly wireless—no more getting tangled up while gaming. If I had to nitpick, I’d say the case is a bit bulky for carrying around, but that's a small tradeoff for everything these earbuds deliver.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your wonderful review of the INZONE Buds, CodyE. We are delighted to hear that you are enjoying the top-notch sound quality, impressive noise canceling features, and the comfort of the earbuds during long gaming sessions. It's great to know that the battery performance has met your expectations as well. We appreciate your feedback regarding the bulkiness of the case and will consider it for future improvements. Thank you for sharing your experience with us and for choosing Sony!
Gus
- Pros mentioned:Comfort, Sound quality
No more head dent
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, very convenient, and great sound for music, gaming, everything!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomG, We're thrilled to hear that you like the audio quality and comfortable to use. We appreciate your feedback and thank you for choosing Sony. Erin
There just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have many blue tooth headphones from gaming to just audio and music. These are pretty mid tier headphones. Not amazing by any means. Where they shine is ease of use. The controls are simple to learn. If you’re using them for ps5 it’s pretty seamless. Same with pc also. Which is why I have it 4 stars instead of 3. Being able to just pop in ear buds and play or watch is super underrated. Down side mic is horrible. Both my friends said it was down right garbage when I talk to them on my pc or ps5. Not to sure why, I did a sound test it didn’t sound as bad to me. But they said it sounded really bad. So you may wanna get external mic. Overall solid product. Do I think it’s worth full retail price no. So if you can find open box. Probably a better deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eighty8,
Thank you for the purchase! We're glad to hear that you like the headphones. We're sorry to hear what happened with the microphone of your headphones. We recommend using the INZONE hub app so you can adjust the microphone volume. Check this link for reference.
https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00279252
Thank you for choosing Sony!
-David
PS5 ear-buds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best purchase I’ve made in a long time. The sound quality is outstanding!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shawn,
Thank you for the glowing review! It's fantastic to hear you're enjoying that outstanding sound quality. If you haven't already, be sure to try the INZONE Hub software on PC to further customize your spatial sound and EQ settings.
Thank you for choosing Sony and enjoy your new buds!
Regards,
Dominick
- Pros mentioned:Sound quality
Heads up iPhone users
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked these up after researching and seeing they could compete with the recent Arctic Buds. First impressions were solid—they fit well, and the audio quality seemed fine during the few hours I tested them. However, the case felt a bit cheap, and the biggest drawback for me was the lack of direct iPhone compatibility without using the 2.4GHz dongle. I wanted the convenience of keeping them connected to my PC while easily switching to my iPhone, but that wasn’t possible without constant unplugging. While this seems more like an iPhone limitation than the buds themselves, it was a dealbreaker for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arath, Thank you for your feedback. We're glad that these fit well and you like the audio quality. The INZONE Buds doesn't support Standard Bluetooth connection. It supports Bluetooth 5.3 Low Energy audio (LC3 Codec). In order to connect the INZONE Buds to a phone, please make sure the phone supports either USB-C input and/or Bluetooth LE Audio (5.3) that supports “LC3” Codec.
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
- Pros mentioned:Comfort
Most comfrotable earpiece next to airpods
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Usually dont like wearing headphones because my ears get hot after while so I tried these earpieces and they are super comfortable. I like that they included different sizes in ear cushions.
I would recommend this to a friendBrand response from SonyListens
Posted .Hey RicardoM, thank you for your detailed and positive feedback! We're thrilled to hear that you find the WFG700N headphones super comfortable and appreciate the variety of ear cushion sizes included. It's great to know that our design helps prevent your ears from getting hot during use.
Additionally, you might also enjoy other features of the WFG700N, such as its high-quality sound output, noise cancellation capabilities, and long battery life, which enhance the overall listening experience.
We're grateful for your support and hope you continue to enjoy your headphones!
Thank you for choosing Sony!
Gus
Sony gaming earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cought this earbuds becauae I was tires of the clasi gaming headphones wich aré very big and heavy so these earbuds aré just perfect the aré light and confi, the battery last very much and the Best part Is the quality sound and mic. Once you Buy something like this you Will foget about the clásic gaming headphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JESUSV! We are delighted to hear that the INZONE Buds have been such a perfect fit for you.
We're really glad you're finding them so light and comfortable and that the long battery life and, most importantly, the excellent sound and mic quality are hitting the mark.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Sound quality
These are for my PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have liked these so far. Sound is good and so are the touch controls. They work well with the PS5. The main drawbacks are that they don’t have Bluetooth and they require a dongle to connect to anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Blindfury, We're glad that you like the sound and features. We appreciate your feedback and thank you for choosing Sony. Erin
Worst Sony Buds yet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sound good, but that's all they have going for it, when it is working properly. It's so frustrating pulling out earbuds that had a 50% charge the night before from the case, only for the left ear bud to be entirely dead the next day. The left earbud refuses to charge most times. It can take an hour of pulling it out and putting it back in to even get 10% charge. Your gaming time is dictated by the battery indicator. If an ear tells you that the battery is low - you need to get off the game fast. Letting the battery drain down entirely to the point of the device turning off will be an absolute nightmare.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Stephen,
Thank you for considering Sony products.
We sincerely apologize for the inconvenience you have experienced with your Sony WF-G700N earbuds. We understand how frustrating it must be to encounter charging inconsistencies with the left earbud and limited battery performance, and we appreciate you bringing these matters to our attention.
To assist you in resolving these issues, we kindly recommend the following steps:
Firmware Update: Please ensure your earbuds are updated to the latest firmware version 02.000.006, which includes enhancements to improve performance and functionality. Detailed update instructions are available here: https://www.sony.com/electronics/support/headphones-gaming-headphones/wf-g700n/software/00340090
Reset the Earbuds: Performing a reset can clear temporary software glitches without deleting your pairing information. Instructions can be found at: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273100.html
Factory Reset (Initialization): If resetting does not resolve the issue, a factory reset may be necessary. Please be advised that this will erase all pairing information and restore the earbuds to their original settings. Guidance on this process is available here: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html
Battery Usage: We acknowledge your concerns regarding battery life during extended use. For recommendations on battery management and information on operating time, please review: https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273085.html
Should these steps not fully address the issues, we encourage you to contact our dedicated support team for further assistance with advanced troubleshooting. You may access all contact options and additional resources at: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Pros mentioned:Sound quality
Top quality ps5 earbuds!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ear buds best ive ever had on ps! Would highly recommend over any other ear buds on the market rn!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattC,
That's fantastic to hear! We're absolutely thrilled that your INZONE Buds are the best earbuds you've ever had for PS gaming, and that you'd highly recommend them. It sounds like you're truly experiencing the immersive audio and low-latency performance we designed them for. Your excitement means a lot to us, and we're so glad they're enhancing your gaming experience!
Thanks for choosing Sony, have a nice day!
DiegoV
Over any ear buds any day
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally one of the best ear buds I ever purchased I don’t know y it took me so long to find these but I’m glad I did
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DoubleG120,
It brings us great satisfaction to hear that your search for the perfect pair of earbuds ended with the INZONE Buds! We are so glad you found us, and it is wonderful to know they have already secured a spot as one of your best purchases.
We engineered these specifically for gamers who demand the best of both worlds: the high-performance audio and low latency of a gaming headset, but in a truly wireless, comfortable form factor. With their incredible battery life and personalized spatial sound, we hope they continue to give you a competitive edge and a more immersive experience in every session.
Thank you for making Sony part of your home entertainment.
Regards,
Dominick
- Cons mentioned:Compatibility
Bluetooth Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are exceptionally nice earbuds, but they do not have Bluetooth compatibility with a lot of devices. I could not get them to work with my Pixel 6 Pro or four year old laptop via Bluetooth. Read and watch online reviews for more detail on that. Id buy them again if I knew they would work with all my devices.
No, I would not recommend this to a friend - Pros mentioned:Battery life
Best earbuds for gaming to date.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the charging case and how much little room it takes overall. I also wear glasses so this was the best decision because many earbuds dont have good battery life unlike these! You just have to program the buds through a computer or phone app.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lui1529, we're so happy to know that you are enjoying your new INZONE Buds! Thanks for choosing Sony! ~Earl
One of the best earbuds for PS5 gaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality, immersive 3D audio for competitive gameplay. I unfortunately didn’t like the fit for an ear bud it just didn’t fit my ears even with the different sized ear pieces. I returned them for the Nova Pro Wireless from Steel Series and will be good for a long time.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BrendonG,
It brings us great satisfaction to hear you were impressed with the excellent sound quality and immersive 3D audio of the INZONE Buds for competitive gameplay.
We're very sorry to hear that the fit was not comfortable for you, even with the different ear tip sizes. We understand that earbud comfort is highly personal, and a good fit is essential for an enjoyable gaming experience.
We appreciate you giving our INZONE Buds a try and for your valuable 4-stars feedback. We hope you find great success with your new headset.
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
The gaming earbuds that I’ve been searching for!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These inzone earbuds tick every box that I needed them to. The sound is good. Not quite as full as my Bose QuietComfort earbuds but still very good. The ANC is very good and works great. The mic is as good as it gets for earbuds. A boom mic is always going to sound better. The battery lasts a long time and even for 4+ hour play sessions it never goes dead. It connects to my PC and PS5 Pro with no issues. I took back the Arctis gamebuds and these are lightyears better (only downside is these do not have bluetooth which I don’t care about). If youre on the fence these really should be what you pick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello TCOs,
Thank you for your positive feedback on the WFG700N Inzone earbuds! We are delighted to know that they fulfill all your requirements, from exceptional sound quality and efficient Active Noise Cancelling to a remarkable microphone and extended battery life. It's wonderful to hear that they connect effortlessly to both your PC and PS5 Pro. We're thrilled that our product has made a positive difference for you!
Thank you for choosing Sony.
Best regards,
-Fred
- Pros mentioned:Sound quality
Best ear buds for gaming and every day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best ear buds I’ve ever used! Noise cancellation works phenomenally! Definitely worth the price!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
Awesome! We're thrilled to hear you think the INZONE Buds are the best earbuds you've ever used and that the noise cancellation works phenomenally. Thanks for the strong recommendation!
Thanks for choosing Sony.
-Eliab
Cool Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice I upgraded from the PULSE Elite Wireless Gaming Headset much better fit for comfort. Sound quality is amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Kotic,
Thank you for choosing Sony!
We couldn't be happier to hear that your upgrade to the WFG700N has brought you greater comfort and impressive sound quality. It’s rewarding to know our headset is enhancing your gaming experience. Thank you for sharing your feedback with us!
Best regards,
-Fred
- Pros mentioned:Comfort
Very comfortable for long gaming sessions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since I use glasses, these earbuds are much better and comfortable to use for long gaming sessions compared to over the ear headsets (pressure over ears due to glasses holder) ! Only negative is limited Bluetooth LE compatibility to only a few devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lucsky, we're glad you are enjoying our product. We understand your feedback regarding the Bluetooth LE of this unit. Thanks for choosing Sony. ~Earl
Earphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphone would recommend. Especially the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1of1,
We’re thrilled to hear you're enjoying the incredible sound quality of your new INZONE Buds! They are designed to give you a competitive edge and an immersive experience on both PS5 and PC. Thanks for choosing Sony.
Best regards,
Eliab