Customer Ratings & Reviews
- Model:
- WFG700N/B
- |
- SKU:
- 6562123
Customer reviews
Rating 4.3 out of 5 stars with 407 reviews
(407 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers appreciate the sound quality and long battery life of the INZONE Buds. Many also find them comfortable and easy to fit, with low latency making them ideal for gaming. However, some users note the bass could be improved, and the price point may be a concern for some buyers. The lack of standard Bluetooth connectivity was also a recurring negative comment.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Earphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing earphone would recommend. Especially the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 1of1,
We’re thrilled to hear you're enjoying the incredible sound quality of your new INZONE Buds! They are designed to give you a competitive edge and an immersive experience on both PS5 and PC. Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Buy it now
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good sound quality. Highs mids and bass sounds great and it can get really loud if you turn it up without getting distortion
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello 123rs,
Thank you for choosing Sony!
We couldn't be happier to hear that the WFG700N earbuds deliver clear highs, mids, and bass with great sound quality, even at higher volumes without distortion. It’s rewarding to know they enhance your listening experience so well. Your feedback encourages us to continue crafting products that bring joy to your everyday sound.
Best regards,
-Fred
Rated 5 out of 5 stars
Sony Inzone headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound clarity and settings are on point. Setup is pretty simple. No complaints worth the money.!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrianCHernandez,
It brings us great satisfaction to hear that your experience with the INZONE Buds has been so seamless! We put significant effort into ensuring that the setup process is intuitive, allowing you to get straight into your game with minimal effort.
The sound clarity you mentioned is a result of our custom-designed Dynamic Driver X, which is engineered to reproduce every subtle detail—from distant footsteps to powerful explosions. By utilizing the INZONE Hub software, you can further refine those settings with a personalized spatial sound profile that adapts to your unique needs. We are thrilled to hear that you find them to be a worthwhile investment for your gaming setup.
Thank you for choosing Sony!
Regards,
Dominick
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Hear em coming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent footstep audio. Considering doubling up!
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the awesome feedback, LewJ!
We are thrilled to hear that you are so impressed with the footstep audio on your WF-G700N earbuds. We designed them to deliver that pinpoint-accurate sound, giving you a serious competitive edge so you can hear 'em coming, even from the roof! It's fantastic to know that you are considering buying a second pair to double up on that experience.
Thank you again for choosing Sony and for sharing your great review!
Best regards, Gus, Sony Social Media Team
Rated 5 out of 5 stars
Glad I got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These earbuds are easy to use, and they produce clear, crisp sounds, and the battery life lasts my entire gaming sessions.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Moviefan,
Thank you for choosing Sony!
We’re honored to hear that your WFG700N earbuds are easy to use, deliver clear and crisp sound, and that the battery life supports your entire gaming sessions. It’s wonderful to know they are enhancing your experience, and we appreciate you sharing your positive feedback.
Best regards,
-Fred
Rated 4 out of 5 stars
Nice earbuds, but confused with Sony's strategy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I picked up these earbuds after my PS5 Pulse headset started to show it's age. These are a terrific replacement. The sound is excellent and the 3D effects are incredible. The earbuds are comfortable to wear. They work for PC gaming as well as PS5. The noise cancelling, while not state of the art, is adequate. On the downside, the controls are cumbersome and remembering what every tap means is difficult. What I don't understand is Sony's strategy. They release these earbuds ,which I picked up on release day, thinking this was the next generation of earbuds for my PS5. Then 3 weeks later, they announce the Playstation Explore 3D earbuds and headset. These come out in early December and are marketed as "next generation". The new earbuds have playstation link built in so they will also work with the upcoming Playstation Portal handheld. These Izone earbuds would not. Why release something then out do it 3 weeks later? I have a Portal on order, so these go back and I'll wait on the Explore units. Too bad too. These were really nice.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mjd1969, Thanks for sharing your shopping experience. While we're glad that you are impressed with the Inzone Gaming earbuds, we're sad to hear that you'd be returning them. Unfortunately, we can't answer your question regarding release dates of products however, we appreciate that you are tuned in to the upcoming Gaming headset. Again, we appreciate your support and thanks for shopping Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Completely IN the ZONE!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality and balance (game audio vs chat audio) controls. Used to strictly be a full over-ear headset guy but these have changed my mind. Also love the dedicated switch for PC vs PS5.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NimbusKordei, Thank you for the positive review of your Sony INZONE buds! We're thrilled to hear you like the amazing sound quality, balance controls, and the dedicated switch for PC vs PS5. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Awesome earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got these for my hubby who games a lot, and he doesn't like earphones because he says they start hurting his ears after a while. He loves these, they are lightweight and don't hurt even after hours of gaming.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SanMan,
Thank you for choosing Sony!
We're excited to hear that the WF-G700N earbuds have made such a positive difference for your husband. Comfort during long gaming sessions is essential, and it’s wonderful to know these earbuds provide a lightweight, comfortable fit that keeps him focused and enjoying his games. Thank you for sharing this thoughtful feedback with us!
Best regards,
-Fred
Rated 5 out of 5 stars
Gaming Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are some of the best gaming headphones I've bought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobB,
It brings us great satisfaction to hear that the INZONE Buds have earned a spot among the best gaming gear you’ve ever owned!
We specifically engineered these buds to provide the high-performance audio and low-latency connection that gamers demand, all within a compact, truly wireless design. It is wonderful to know that our focus on precision sound is helping you stay immersed in the action. We are glad to provide the competitive edge and comfort you need for those long sessions.
Thank you for making Sony and INZONE a part of your gaming setup!
Regards,
Dominick
Rated 5 out of 5 stars
Great and easy earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pairing and sound was better and easier than I had expected. Ease of use make throwing them in your ear and playing more simple and easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustinM,
That is excellent to hear that the INZONE Buds exceeded your expectations with their better and easier pairing and sound! We engineered them specifically for simplicity in gaming with the included USB-C dongle, which provides a low-latency 2.4 GHz connection for a seamless, lag-free experience on both your PC and PS5, ensuring they are truly plug-and-play for quick, effortless gaming sessions. Thanks for choosing Sony INZONE!
Best regards, Eliab
Rated 4 out of 5 stars
So good my ear hurts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent even in stereo only problem I have is keeping them in comfortably for long game sessions. For now will be using it dedicated for calls with decent battery life.
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PeterB!
We are delighted to hear that you’re enjoying the sound quality of your INZONE Buds!
We understand comfort can vary from person to person, and we truly appreciate your feedback as it helps us continue improving.
They’re designed to deliver clear, powerful audio and a long-lasting battery that makes them great for calls or gaming sessions.
Thanks for choosing Sony!
Best regards,
Estefany
Rated 4 out of 5 stars
Love product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son have use this product everyday since I give to him
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mariposa,
That is wonderful to hear! We are glad the INZONE Buds have become a daily essential for your son’s gaming. With up to 12 hours of battery life and a low-latency 2.4GHz connection, they are designed to keep up with even the longest sessions on PC or PS5.
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing these work amazing with my ps5 feel great and great sound
I would recommend this to a friendBrand response from SonyListens
Posted .This is great to hear, Ollie. We're delighted to hear that you like the sound and works great with your PS5. Thank you for choosing Sony.
Rated 5 out of 5 stars
Great choice headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming and exactly what I needed. I would definitely recommend this product
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the review, Kashuz44!
We’re pleased to hear that the WH-G700N is performing well for your gaming needs. It is great to know the headset is exactly what you were looking for and that you would recommend it to others.
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
Rated 5 out of 5 stars
Best earbuds!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect set of earbuds for the PS5 if your on the fence about these don’t be GET THEM!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TRAYBAG,
We are thrilled to hear that the INZONE Buds are the perfect match for your PS5! We appreciate the enthusiastic recommendation to anyone on the fence.
Thanks for choosing Sony.
Best regards,
Eliab
Rated 5 out of 5 stars
Great gaming buds.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these first because of the price. I got them at a used price that was way to good to ignore. They use the same drivers as the sony xm5. Ill say the noise cancelling isnt like" dang i cant hear anything around me" but it does a good job at getting rid of some and lowering the sounds of others. With that said once you play music or games you wont notice it because the audio takes over and your immersed. The ambient is great works really well. If you find it for discount and its in your price range id say buy it. BAD part is i had trouble at first with the music or game audio going from stereo sound to spatial audio but i fixed it by resetting the device by holding down the button on the case for 20sec
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Batman562, Thanks for the 5-star rating! We're glad to hear that you like your new gaming earbuds. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Fit, Sound quality
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome loud. Fit good. Sound good. Touch controls are excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CYF3R7, Great! We're glad that you like the fit, audio, and touch controls. Hi Adan, Amazing! We're delighted to hear that you are happy with your purchase. Experience a world of unparalleled sound precision. The INZONE Buds are meticulously crafted for gamers, with superior sound clarity and long battery life that keeps you playing for hours. Transform every gaming session into an elevated, immersive experience. Thank you for choosing Sony. Erin
- Pros mentioned:Comfort, Sound quality
Rated 5 out of 5 stars
Endzone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Comfort, sound quality is good, bois cancellation is good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GaryR We appreciate your 5 star rating! We're also glad that you like the sound, comfort, and noise canceling function. Thank you for choosing Sony. Erin
Rated 5 out of 5 stars
In zone ear buds for p5
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome with my Playstation five. Seamless connection
This review is from Sony - INZONE Buds Truly Wireless Noise Cancelling Gaming Earbuds, Perfect for PS5, PC - White
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jackjo,
We’re thrilled to hear you’re enjoying your INZONE Buds! It’s great to know you're getting a seamless connection and awesome performance with your PlayStation 5. Thanks for choosing Sony.
Best regards,
Eliab
Rated 4 out of 5 stars
Left Headphone Problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warning: There is a big firmware bug. If you let the case hit zero battery, the left earbud may get soft-bricked and will not charge/turn on until you do a factory reset on the case. Just google "in zone buds left headphone stopped working," and you will see tons of posts. Hopefully, this will be fixed in an update. Besides that, the headphones are great. They have great battery life, great sound, and a simple app that lets you customize a lot.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ryan, we're glad you like the battery, sound quality and the INZONE hub or Sound Connect" (formerly “Sony | Headphones Connect” app) of our product. We're sorry to hear that you have an issue with your Sony unit. Please that your INZONE Buds are running the latest firmware version. You can do this by launching the INZONE Hub application on your computer, connecting your headphones, and checking the firmware version under Device Settings. Please check this link for more information:
https://www.sony.com/electronics/support/software/00340090?utm_source=glean
Initialize the earbuds by following this link:
https://helpguide.sony.net/mdr/2977/v1/en/contents/TP1001273101.html?search=initialize
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
~Earl






















