Customer Ratings & Reviews
- Model:
- WHG900N/B
- SKU:
- 6562122
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers love the INZONE H9 Wireless Noise Canceling Gaming Headset, especially the great sound quality and features. Many find the headset to be very comfortable. Additionally, the battery life is considered to be incredible.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Headband is uncomfortable, otherwise good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TL;DR: overall good, head band is uncomfortable but I'm bald so that might be why I picked these up mostly just hoping the noise canceling would be similar to my XM4's, and it is. Overall I'm happy with these, but the head band is really uncomfortable. Note, I'm bald, so this might not be an issue for those with hair. I can feel it's cushion depressing against my head, and it's not like it's bottoming out, but I think the headphones weigh enough that the headband puts a lot of pressure on the top of my head. It took me a while to figure out I have to "turn" the headphones so the band is at the very peak of my forehead to be mostly comfortable. Otherwise, such as wearing it in the middle of my head, it doesn't hurt but it's definitely not comfortable. Beyond that, sound quality is good, mic sounds good, noise canceling is good, button placement and whatnot is good, etc. The software for Windows works well, and the headset even works well under Linux (Debian 12) with no real need to futz with anything. Solid buy overall, just need to figure out a solution for the head band comfort.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnP,
Thank you for the review! We're glad to hear that you're happy with your purchase and liked the sound quality and noise canceling of the headphones. Make sure to adjust the headband of the headphones for the best fit and comfort. Thank you for choosing Sony!
-David
- Pros mentioned:Battery life, Comfort, Sound quality
Inzone H9
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these to replace my Ps4 platinum headset and man they are so much more comfort and the sound quality is amazing. The battery life is really good too. With a full charge it lasts a few weeks with about 10+hours of game time
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Slyden87, We are glad that you like the quality of your Sony noise canceling gaming headset. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Battery life, Comfort, Sound quality
Excellent headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset. Very comfortable even with glasses. Sound is great for games and movies. Battery life is crazy excellent, i haven't had it die or even get kow after hours of use. Easy to switch between pc and ps5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ShaneT,
Amazing! We are extremely pleased to know your satisfaction with the very comfortable fit design, exceptional sound, long-lasting battery life, and superb performance of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for the perfect star review and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Pretty good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good. I love the fit. Sound quality is good as well. The reason its 4 star instesd of 5 is because its difficult to get on the website to use on the earphones.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Gametogame,
Thank you for sharing your feedback on the WHG900N earphones! We are delighted to hear that you love the fit and find the sound quality to be excellent. We're sorry to hear that you had difficulty accessing the website to use the earphones. For support and easier navigation on our website, please refer to our Help Guide and support articles available at https://www.sony.co.th/en/electronics/support/headphones-gaming-headphones/inzone-h9/manuals. Your satisfaction is important to us, and we appreciate your input as it helps us improve our services. Thank you for choosing Sony!
Best regards,
-Fred
- Pros mentioned:Comfort, Sound quality
Works great!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the head seat is really comfortable and the sound cancelling feature is amazing should bought it long time ago audio quality is great too!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angel,
We are immensely pleased to hear how much you're loving your INZONE H9 headset! We really appreciate you taking the time to share your feedback. Hearing that you're so happy with the comfort and the noise-canceling feature truly makes our day.
We designed the H9 to deliver an immersive experience with 360 Spatial Sound and powerful noise cancellation and it's awesome to know that's making a difference for you.
Thanks for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Comfort, Sound quality
Comfortable, seamless with PS5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for a headset to use with a PS5, look no further. The sound and comfort are top notch. Pair that with seamless integration with the PS5 controls, it is the best way to go.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello tlocke,
Thank you for choosing Sony!
We're beyond pleased to hear that you’re enjoying the WHG900N headset! It’s fantastic to know that you find the sound quality and comfort to be top-notch. We're also delighted that the seamless integration with the PS5 controls has enhanced your gaming experience. Thank you for your recommendation, and happy gaming!
Best regards,
-Fred
- Pros mentioned:Sound quality
overall one of my top 5 for gaming.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.satisfied but have so many issues connecting to my laptop often, once connected, everything works as it should. These have a better signatures sound for gaming compared to just using XM4 but unlike the xm4 they looks ugly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dudewhat,
Thank you for the purchase. We do apologize for the inconvenience and your feedback is greatly appreciated. Thank you for choosing Sony!
-David
- Pros mentioned:Comfort, Sound quality
Almost best headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the pulse headphones that came out for the PS5, but they never fit my ears well and the battery life was terrible for the price. These are better than them in every way, and sound a little better for PC. They don't beat them outright on PS5 because there is no equalizer, kinda weird for a Sony branded gaming headset. The other knock is the price, it's most definitely worth it for $200, I'd say even $250, but $300 no. That being said i love them, they are so comfortable. They also work with the dock for my switch OLED? Not expected but a huge plus.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gerbils, Thank you for taking the time to review the INZONE H9 Wireless Noise Cancelling Gaming Headset. Sharpen your senses and prepare for action. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. When you play games on your computer or PS5™ with the headset’s Bluetooth mode turned on, the available operating time is reduced. When you are not using a Bluetooth device such as a smartphone, press and hold the (Bluetooth) button for about 2 seconds to turn off the Bluetooth mode. If the headset is not used for a long time, the rechargeable battery usage hours may be reduced. However, the battery life will improve after charging and discharging several times. If you store the headset for a long time, charge the battery once every 6 months to avoid over-discharge. It is recommended to charge in a place with an ambient temperature between 15 °C and 35 °C (59 °F - 95 °F). Efficient charging may not be possible beyond this range. If the problem persists, consult your nearest Sony dealer. If the usage hours of the built-in rechargeable battery decrease significantly, the battery should be replaced. Consult your nearest Sony dealer.
In any case that you need our assistance, please chat with us from Sony’s e-support webpage. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Awesome headphones for gaming and for music
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome headphones! Incredible sound and bass. I got them for gaming and for regular headphones and I couldn’t be happier. They are big but I don’t care, I don’t wear them in public.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StevenV,
We are honored to hear that you are enjoying the incredible sound and powerful bass of your INZONE H9! It is fantastic to know they are serving you well for both your gaming sessions and everyday listening. These headphones feature 360 Spatial Sound for Gaming to help you detect opponents with precision, along with Dual Sensor Noise Canceling technology to keep you fully immersed in your favorite worlds.
Thank you for making Sony part of your listening experience.
Regards,
Dominick
- Pros mentioned:Comfort, Sound quality
For PC gaming? it's pretty good. For PS5 though...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As a Pulse 3D ower, I was very excited about this headset. The comfort is unmatched. I'm very sensitive to clamping force, but these felt amazing without feeling like they'd fall off my head. Everything was great about the H9's until I found out you can't use the PS5 profile on the H9's dongle AND customize the EQ settings. If you use the PC profile on the H9's dongle with the PS5, you can get the custom EQ settings, but then you lose functionality with the PS5. meaning you can't use the game/chat mixer, or the mic, or receive PS5 notifications for volume, mute, and so on. I was extremely disappointed. When using the PS5 mode on PS5 it doesn't sound bad. Compared to the the Pulse headset it had better bass and overall fuller sound. But for a $300 price point that you can't mess with EQ settings for PS5, this feels like a big letdown. it really needs custom EQ for it to shine. I'm sure something like this can be fixed in a future software update, but with no guarantee, I can't justify holding onto these as a primary PS5 source
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KenshinNGB,
While we're glad you like the most of the features and comfort of your INZONE H9, we're sorry to know that the available functions for operating the headset does not work properly. The INZONE H9 have the ability to create/save sound profile and fine tune sound frequencies to your game for more clarity and immersion using the EQ function in the INZONE Hub PC software. After completing the INZONE Hub software setup, other settings can also work when the INZONE Hub software is not running, such as when the headphones are connected to the PlayStation®5 or a Bluetooth device.
When you connect a PS5™ and the headset with the USB transceiver, you can do the following.
• Check the volume balance between game and chat
• Display the on/off status of the microphone
• Check the headset volume
• Display the remaining battery charge of the headset
• Check the connection status of the headset
Note:
• If the functions listed above cannot be used, make sure the slide switch of the USB transceiver is switched to the PS5 side.
• When the PS5 is not updated, the functions listed above may not be available. Update the system software of the PS5 to the latest version.
For more information on what you can do while connected to a game console, refer to this help guide link: https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670406.html
If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
Jess
- Pros mentioned:Sound quality
Great sound, nice features but….
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this headset initially. Sound quality was great, directional sound especially. They were light, mic was great. I was able to connect BT to my phone, while still connected to my ps5, which made it possible to hear notifications on my phone or watch videos while waiting for the next match to load. This headset was actually pretty great. Until I wrote it for an extended period. Then I noticed how it began to hurt behind my ears. After that, it didn’t matter about all the features, I had to return them.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erica, We're sorry to hear about your issue. We apologize for the inconvenience.The longer you wear headphones, the more your ears may hurt. You may need to limit your headphone usage. We’ve designed our INZONE H9 headset to bring your game soundtrack to life. If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage.
A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. The wide, soft headband cushion spreads weight evenly across your head for long-term wearing comfort. Our INZONE H9 gaming headset immerses you in the zone with spatial sound and noise cancelling for supercharged hearing and super sharp reflexes. Take performance beyond your best, detecting opponents before they see you. Thank you for choosing Sony! Jay
- Pros mentioned:Sound quality
Great headphones for work calls and casual gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great and best feature for me is the compatibility to connect to my work computer, ps5, and my phone. I can answer calls for work and listen to music right after the call thru my phone, and as funny as it sounds be playing a game later in ps5 and then scroll on my phone for a quick break and the pairing capabilities is unmatched. I do wish the headphones would tell you your battery level like the flagship Sony headphones as well as better distinguishing the noise cancelling levels, also wish it came with a travel case especially for the price- but I was able to snag them on sale so I can’t be too bitter. Overall great headphones no major complaints for now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoshS, we're glad you are enjoying our product. We appreciate your feedback on the features of your Sony unit. The WHG900N does not currently have a feature to announce the battery level like some of the flagship Sony headphones. However, you can follow this link to check the remaining battery:
chargehttps://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670402.html?search=battery
If the effect of noise canceling is not sufficient, you can follow this link:
https://helpguide.sony.net/mdr/295960/v1/en/contents/TP1000670449.html?search=noise%20canceling
Unfortunately, the WHG900N lacks a travel case, which is inconvenient given its price. It's good to know you got it on sale to help balance that out.
If you require any additional support with regard to this product, please email us at socialsupport@am.sony.com with the following details: Name: Username: Model Number: Issue: Telephone Number:
You can also reach out to our new Product Enthusiast. They are Sony fans, who can help you troubleshoot your headphones issues. Connect with them by follow this link and Chat with an Enthusiasts:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Thanks for choosing Sony. ~Earl
- Pros mentioned:Sound quality
Great headset. Sufficient for gaming in a noisy en
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this purchase. Volume is great, the chat/vs game mixer buttons were slightly confusing but handy once you understand how it works. Quick explanation, if youre in discord and playing a game, and you have pressed game on the chat mixer button until you hear it beep, you will not hear the discord chat. Press chat on the mixer button a couple of times until you can hear the conversations. The ANC is sufficient however very loud things will get through still (E.g. a dog barking right next to your face)
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for that 5-star review, MichealS!
It’s rewarding to hear you are very pleased with your purchase and that the volume is great. We understand that when using new devices the learning curve may be a problem but we are happy you found the game mixer buttons handy now that you understand how it works!
We also want to thank you for your detailed explanation. It's an excellent tip, and we're sure it will be helpful for our other customers. Your feedback about the ANC is valuable, and we'll be sure to share it with our development team so we can continue to deliver the best products.
Thanks for choosing Sony for your gaming sessions!
Best regards,
Gus, Sony North America Customer Support
- Pros mentioned:Battery life, Sound quality
Nice great comfortable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work great , sound best , long battery , wifi and Bluetooth work great simultaneously
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kiko569,
Amazing! We are so happy to know your satisfaction with the very comfortable fit design, exceptional sound quality, long-lasting battery life, and superb connectivity of the INZONE H9 Gaming Headphones. The INZONE H9 noise cancelling headsets are designed with 360 Spatial Sound for Gaming and our proven hardware technology, so you can detect where your opponents are and how far away. Even players hiding in shadows, or behind walls and obstacles, can’t stay hidden for long. With Ambient Sound Mode, you can play your game and still hear important sounds like phone calls, doorbells, or someone speaking to you in your environment. And just like with Sony music headphones, it’s just a touch of a button to switch to noise-canceling mode. A flexible flip-up boom microphone with mute function allows you to communicate effortlessly in-game with squad members. The H9s also feature simultaneous 2.4GHz and Bluetooth connection, so you can enjoy smartphone calls and voice chats at the same time. Enjoy gaming throughout the day and even the night with up to 32 hours of continuous play from one single charge. Designed to be secure and stable when worn, with minimal side pressure, this is a headset that’s ready to take you into the action for hours on end.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Sound quality
Worth the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality for gaming and media. Good bluetooth and ps5 compatibility. I just wish mic was removable. This headset is perfect for competitive gaming and a huge upgrade from the pulse 3d for playstation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Arnold, We are glad you now have a great gaming headphones and perfect for competitive gaming. Our INZONE H9 has multiple microphone noise canceling which keeps out the sounds that disturb your performance. We’ve incorporated the same Dual Noise Sensor Technology used in our class-leading 1000X series headphones for invincible gaming. We have also designed our INZONE H9 headset to bring your game soundtrack to life. A symmetric acoustic structure, flexible enough to comfortably fit a variety of individual head shapes and sizes, enhances sound quality and spatial acoustic precision. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Connectivity
sony inzone h9
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very convenient，u can connect both pc and phones. i used for one and half year now it still good as new
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bill,
We are very glad to hear that your INZONE H9 is still performing like new after a year and a half of use! It is fantastic to know that the build quality and durability are standing the test of time while you navigate your daily gaming and mobile tasks. With its soft-fit leather ear pads and high-quality noise canceling, we are thrilled that it remains your go-to headset for long-term comfort and convenience.
Thank you for being a valued member of the Sony gaming community.
Regards,
Dominick
- Pros mentioned:Battery life, Comfort
Very nice profict
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The headset is very nice with noise cancelling and very comfortable Great battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi INESP,
Thank you so much for the 5-star review! We're thrilled to hear that you're enjoying your INZONE H9 headset. We designed it with features like noise cancellation, a comfortable fit, and long battery life specifically to enhance your gaming experience, and it's great to know we hit the mark. Your positive feedback is much appreciated!
Thank you for choosing Sony!
Best regards,
Dominick
- Pros mentioned:Comfort, Sound quality
Headphone upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This headphone's are the way to go. When my old headphone's broke & started cracking. I upgraded to SONY INZONE H9. Better fit, Adjust more to yur head, The sound quality is excellent. Couldn't be more happier. Thank u
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WarChild, we're glad you are happy with your new headphones! Thanks for choosing Sony. ~Earl
- Pros mentioned:Battery life, Sound quality
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent headset. Adjustable. The noise cancelation is very nice and mic comes through perfectly. Solid battery life
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, JeremyC,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV
- Pros mentioned:Comfort, Sound quality
No issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio canceling is really nice, the earpieces are comfortable, and the microphone is of good quality for a headset. No complaints.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, NicholasK,
Thanks for the great review and the 5-stars rating! We are delighted to hear how much you are enjoying your Sony Headphones! Lightweight and designed for comfort, the INZONE H9 is ready for long gaming sessions. Coupled with immersive spatial sound and a crystal-clear microphone, victory is just a moment away!
Thanks for choosing Sony, have a great day!
-DiegoV