Customer Ratings & Reviews
- Model:
- WFLS900N/B
- SKU:
- 10210549
Rating by feature
- Sound Quality
Rating 4.6 out of 5 stars
- Battery Life
Rating 4.3 out of 5 stars
- Connectivity
Rating 4.4 out of 5 stars
to a friend
powerful, but longevity concerns
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality and feature set is quite nice. Batter life was good enough to get me through half of a day at first. after 3 or so years, they have become quite finicky, straight up shutting off randomly or getting an early low battery warning, even though the app says 50+% remaining.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sajackson,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality and battery life of the headphones. It's unfortunate that the earbuds are no longer working properly. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Sound Connect app). It is also recommended to charge both earbuds sufficiently. Resetting and initializing the headset may also help resolve the issue. Please refer to the steps on these links:
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541613.html
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html
Hope this helps. If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Sincerely,
-Ralph
Great fit and great audio!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very picky about my earbuds and headphones and with a larger right ear opening, I wanted something which would stay fit even when I am running or carrying out intense activities. I tried so many ear buds but then eventually was very much satisfied with these LinkBuds S. The best thing about this earbuds is that once you put it in and twist a little bit, it hold into the ear opening just perfect for it to do its job. And as far as audio quality goes, Sony has never put me down! Strongly recommend for those who love good audio and a proper fit.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SanketS, awesome! We're so happy to know that you are enjoying our product! Thanks for choosing Sony. ~Earl
Good sound but would not stay in my ears.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These sony earbuds had really good sound. They just would not stay in my ears so I returned them for that reason. The app is good to work with the buds. If they stayed in my ears I most likey would have kept them. This is not the only pair I had this probelms with so needless to say I have been through several test runs of in-ear buds but nothing seems to work to a point where I have been satisfied with in-ear buds. We all differ and in-ear buds are not for everyone. I just think it is nice to have noise canceling option for in ear buds, where as noise canceling for the out of ear buds greatly differs. If in-ear buds work for you these are very nice, but I cant advise on battery life because I returned them. As for me, maybe one day. Until then, best of luck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tscardholder, thank you for sharing your experience using the LinkBuds S. We're glad that you like the audio quality, use of Headphones Connect app, and noise canceling function. We're also sorry if these wouldn't stay in ears. To keep the headphones from falling out, please select the right size earbud tips. We also recommend wearing the earbuds properly. When you put the headset unit into your ear or adjust the positioning of the headset unit, see the illustration in step 2 for how to hold the headset unit.
Ref: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000536462.html
For further assistance, please email us at socialsupport@am.sony.com.
Regards,
Erin
Great buds!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sounding buds, especially for the price. Paired easily with an apple phone out of the box. Purchased these to replace beats buds that cost more and sounded terrible
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Artemis,
Thank you so much for the five-star review! We're really happy to hear you're enjoying the Sony LinkBuds S and that they're a great fit for your listening needs. We designed the LinkBuds S to deliver a high-quality sound experience in a comfortable, lightweight design. It's fantastic to know that you've noticed the difference in sound quality and found the pairing process with your Apple phone so seamless. We truly believe that great audio shouldn't come with a high price tag, and your feedback validates that.
Thank you for choosing Sony!
Best regards,
Dominick
Mister
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My product has been great so far! I wouldnt mind having a second pair. They really help me even in work capacities for conversations and privacy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BarryW,
It's truly wonderful to hear that your Sony earbuds have been such a reliable companion, especially in work settings for conversations and privacy. Thank you so much for the fantastic 5-star rating! The discreet design and clear audio of the WFLS900N make it an excellent choice for both productivity and peace of mind—glad to know they're working so well you’d consider a second pair.
Thank you for choosing Sony—wishing you a fantastic day!
DiegoV.
Earbuds
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds that cancel noise as advertised. Recommend.
I would recommend this to a friendGood but not great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality, good comfort, good battery life. Odd texture on the case, but seems to be slowly going away. Good for the price, but nothing really stands out.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback on the WFLS900N, Kenny. We're glad to hear you appreciated the sound quality, comfort, and battery life. We're happy to know the texture on the case is improving over time. At Sony, we strive to provide great value, and it's helpful to hear your perspective on the price. We're always looking to enhance our products, so your feedback is invaluable to us. If you have any further comments or suggestions, please feel free to share them.
Thanks for choosing Sony!
Gus
Linkbuds S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for the price. Does everything you need it to do + more. Assuming proper seal with assorted eartips — though I’d recommend foam tips — the SQ is great: tight bass, accurate vocals/mids, though it doesn’t have the most sparkly quality to it, sometimes sounding flat and uninspired, yet is still pleasing and never fatiguing. Speaking of that, these are the only earbuds I can use that don’t make my ears hurt after extended use. My ears never feel plugged with these on, even less than the AirPods Pro which have vents on them (these don’t). I attribute it to how light it is, which also adds to its portability. Noise cancelling is great, on par with AirPods Pro, and transparency is good enough to hear the world around you, albeit a little as if you’re hearing the world through a tin can. I’ve never had a problem with battery life, and find myself going a week without needing to charge the case. The only downside to these is connectivity, which sometimes drops withh dsee extreme on, and tap to function, which can be finicky and do things when I don’t want them to, and doesn’t pick up taps when I want it to. For the price though it’s more than forgivable.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Johnescasa, We are glad that you like most of the features and capabilities of your Sony LinkBuds S. Our LinkBuds S offer premium noise canceling to help you focus on your favorite playlist or podcast. They have Precise Voice Pickup Technology that optimally controls microphones on the outside and inside of the earbud, and advanced audio signal processing, conversations are ultra-clear, even in noisy environments. LinkBuds S also supports High-Resolution Audio Wireless thanks to LDAC, our industry-adopted audio coding technology. With regard to your concern, please make sure to update the firmware of your LinkBuds to improve their performance: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/downloads. Bluetooth communications may be disabled or audio dropout may occur when there is an obstacle, such as metal or a wall, between the headset and the Bluetooth device. The same issue may also occur when in places with wireless LAN, where a microwave oven is used, electromagnetic waves are generated, etc. Should you need further assistance, you can email us at socialsupport@am.sony.com. Thank you for choosing Sony! Vincent
Performance depends on how you plan to use them.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I could give these a 5-star review, but there are a couple of issues that prevent me from doing so. What I like about these are the excellent ANC functionality, great sound quality, and comfort. They're leaps and bounds above the JBL's they replaced in these aspects. What I dislike is the shorter Bluetooth range and battery life compared to the JBL's. Sony claims up to 6 hours with the ANC on, but the best I've gotten from a full charge is about 4 hours. Bluetooth range is about 25% less and head position makes a big difference. I'm an auto technician by trade, and sometimes find myself contorted under a dash and these will often lose connectivity, even with my phone only a few feet away, whereas the JBL's never did. For most people, these will likely be just fine, but they're a bit lacking for me.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandallE, Thank you for sharing your experience with the Sony Linkbuds S. While we're glad that you are impressed with the noise canceling feature and great sound quality, we're sad to hear that battery performance is not what you've expected it to be.
To improve the battery performance, make sure to keep your device up to date with the latest firmware. Again, we'll take your comments and input as feedback as it can help us improve in the future.
Regards,
-Craig
Initial buy = good bang for your buck
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for music heavier on the bass. Noise canceling is amazing compared to the Raycons I used to own. A little more that a year without any problems but now they disconnect from time to time while being used, the Bluetooth will also connect even though the buds are in the case and now the left earbud dies in under 30 minutes
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MarcoE, Thank you for sharing your experience with us. We are pleased to hear that you are satisfied with the sound quality and noise-cancelling features of your Sony LinkBuds S. However, we sincerely apologize for the challenges you are currently encountering. We understand how frustrating this situation can be, and we are committed to making it right for you. To address frequent disconnections, we recommend following the steps outlined in this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537649.html. If you are experiencing a short operating time with your earbuds, you can find helpful information and troubleshooting steps at this link: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541590.html. We also suggest updating the software for your Sony LinkBuds S to the latest version, as this can enhance the overall performance of your headphones: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/software/00278796. Additionally, you can refer to the guide provided in the link below to troubleshoot and resolve issues by initializing the headset to restore factory settings: https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000541614.html. If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
A strong 2nd place
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So at this point I have tried headphones from Apple, Google (1st gen) Samsung, JLab, and Sony. Without drawing this out too long, here is my conclusion: Best sound quality was Apple. Could also connect to anything. However apple’s ear tips have a fit that takes some getting used to. If you want an earbud with a traditional in ear tip, great sound, good bass, and don’t plan on using them with your TV, these are the best. Only complaint I have is that the ambient sound function cannot be turned off for calls, so you just have to hear background sounds during your call. That seems like a big oversight in design.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi freddo98,
Thank you for the purchase! We're glad to hear that you like the bass sound quality of the Sony headphones. We recommend using the Sony headphones connect app to adjust audio settings depending in your preference. Link your worlds as LinkBuds S switch seamlessly between superlative noise canceling and natural ambient sound. Smart features and settings learn from your behavior and automatically adjust sound settings to provide the right sound for the moment. With an IPX4 water resistance rating, splashes and sweat won’t stop these Sony earbuds so you can keep on moving to the music. A newly developed 5mm driver unit, featuring a high-compliance diaphragm, helps keep the LinkBuds S small while driving your music with rich low frequency bass sound. Sony’s Integrated Processor V1 improves noise cancellation, enhances sound quality, and reduces distortion.Thank you for choosing Sony!
-David
Earbuds
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ITS A GOOD PRODUCT GOOD SOUND AND NOISE CANCELING good in ear
I would recommend this to a friendAlmost perfect
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great, they are surprisingly comfortable even after extended periods of use, and the ambient sound feature works better than I expected. My biggest issue with them is the battery life. For me the battery lasts between 5 and 6 hours for each earbud before needing to recharge. The case holds about 20 hours worth of power for both earbuds. Despite this, they do charge fairly quickly allowing me to get about an hour of use after 10-15 minutes of charging. Another feature that is not included is wireless charging, requiring you to charge the case via USB-C cable. Overall, they are a very solid pair of earbuds.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrSam, Great! We're glad that you like the sound quality and comfort. We're sorry if your having some difficulty with the battery. Sony values the opinions of customers and is always striving to provide the best experience possible.
Please ensure that the software is updated. You can also perform a reset and check if the problem persists.
If this does not help, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Only 1 small complaint...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These have great sound quality and are tiny. Very comfortable to wear all day. I tested the mic for phone calls and they great. They really rival Airpods pro for phone calls and that surprised me considering they're so small they basically disappear inside your ears. My only knock on these and the reason for 4 stars instead of 5 is the lack of wireless charging. How can a company design a premium earbud, charge $200 for them and not give you the option for wireless charging? It makes no sense. make a wireless charging case at the same price point and these would rank right up there with the best!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Thisguy,
Thanks for sharing your review and experience with the LinkBuds S. We're glad that you like the sound quality, comfort, and design of the headphones. Your feedback about a wireless charging function is greatly appreciated. Thank you for choosing Sony!
-Ralph
Best bugs
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item I love them so much I take them everywhere with me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HenryG, Thank you for the positive review! We're thrilled to hear that you love your Sony Linkbuds S earbuds and take them everywhere with you. Thanks for choosing Sony! -Sam
Powerful Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good little ear buds, Depending on their use. I would not recommend for exercising.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrea,
Thanks for your review of the LinkBuds S. We're pleased to hear you find them to be good earbuds, and we appreciate your specific feedback regarding their suitability for exercise. This kind of input helps us understand user experiences.
Thanks for choosing Sony.
-Eliab
Sony Link buds
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely outstanding ear buds, connects very fast. Extremely comfortable and the noise canceling is otherworldly for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RandyV,
Great! We are truly delighted to hear that you like the comfortability, easy to connect and the noise canceling feature of your new Sony - LinkBuds S True Wireless Noise Canceling Earbuds. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thank you for choosing Sony! - Marco
Nice Buds, Great Sound for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, high quality, much better than my Samsung earbuds, several nice sound features. Sound Quality is excellent. Wireless and Bluetooth are excellent and easy to connect. Battery Life is long lasting even using all the features. Durable and sweat resistant. Read some complaints about fit and using for workouts. I have had no issues, running, biking. Once you find the right buds the fit is perfect and natural feeling. Overall, a very nice product. Bought on sale so definitely worth the price. My only complaint would be the noise cancelling, its good but there is still some outside bleed thru, even after waiting for a few weeks and calibrating the noise cancelling feature, also be careful when adjusting buds in ear, the side buttons are very sensitive.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi chunkymonkey,
Fantastic! We are truly happy to know that you are satisfied with the exceptional & customizable sound quality, reasonable price, fast Bluetooth connection, long-lasting battery life, durable & very comfortable fit design, and superb performance of our LinkBuds S. We truly appreciate your feedback with the noise canceling and touch control function of these headphones.
The Noise Canceling function of our LinkBuds S is most effective for low frequency (bass) noise, such noise made by vehicles or air conditioning, but not all sounds can be completely canceled. For optimum noise canceling experience, you may try our suggested troubleshooting steps using these articles:
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/linkbuds-s/articles/00278108
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537734.html
With LinkBuds S, you’re always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places.
If there's something we can do help or you may need information with our product in the future, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at socialsupport@am.sony.com with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Great noise cancelling for the price.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great noise cancelling. Acceptable sound quality (You usually can't have both). A little fussy with Bluetooth connection but controls work consistently, almost a little too responsive. Put these on and you can still hear conversations but the room noise is drastically reduced. I am a little older and find these helpful to make voices more clear in heavy background noise almost I expect the way a hearing aid would. New user so not a lot of experience with battery life yet but so far very happy with them. Small and comfortable. These aren't going to be audiophile HiFi sound but most people using noise cancelling understand that is the downside of noise cancelling.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Stosh,
Thank you very much for your time writing this awesome review. We highly appreciate this one. We are pleased to hear that you are satisfied with the quality and performance of our Sony WFLS900N. With LinkBuds S, you're always connected to your everyday worlds. Ultra-small and light, they can be worn comfortably around the clock, keeping you in touch with people and places. LinkBuds S switches automatically to optimized ambient sound or high-quality noise canceling for listening without distractions. Thanks for choosing Sony! Marco
Please fix the touch controls.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent earbuds from Sony that are great on every level EXCEPT the touch controls. Bro, my earbuds will be connected and the touch controls literally will not work. Gonna exchange them tomorrow but other than that, they are excellent in every way.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi QuincyB, While we're glad you like the overall features of your new Sony Linkbuds S, we regret to hear you're having an issue with the touch control. If the touch control or the headset does not operate properly, please follow the troubleshooting steps on the link below to resolve the issue.
https://helpguide.sony.net/mdr/linkbudss/v1/en/contents/TP1000537677.html
If you still have the unit and need assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Regards,
Sam